Customers frequently mention the low price and ease of use as major advantages of the Unlimited Phone Plan. Many also cite good coverage and the availability of 5G as positive aspects. However, some users report experiencing slower than expected data speeds and issues with their assigned phone numbers. The overall experience appears to be a trade-off between affordability and performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 63 reviews
Rated 4 out of 5 stars
Good buy!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good Network and internet speed. Good value for money.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this before they were bought out by TMobile, and the customer service has gone straight downhill. Don't waste your time with this company when you have better options out there.
That's how we do it on the fox side. Thanks for stopping by to give us five stars. 🤘
Rated 1 out of 5 stars
45 days or do I eat this purchase at a loss?
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mint Mobile Team Rep, Since Best Buy gave no indication (not even on the production images) of the need to activate service within 45 days the little note on the back of your packaging came as a surprise. This SIM says I have until 10/15/2024 and my current service live for months more than those 45 days. Which is true?
Hi there, we appreciate you bringing this to our attention and we apologize for any confusion. Our Care team would love to connect with you to gather more details about your purchase. Can you please give us a call at (800)-683-7392?
Rated 4 out of 5 stars
Easy and reasonable prices
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like Mint mobile. Service can be spotty in some areas but overall I’ve had a positive experience on Mint. They have great promotions and prices. Port-in was simple. I also got a new sim and set up a new number very easily.
Glad to have you on the fox side, Jane. Don't hesitate to give us a call at (800)-683-7392 if you have any questions or concerns.
Rated 1 out of 5 stars
Customer service, what is that?
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If I could give a '-star', I would, Mint is only interested in grabbing your money, that is where the customer service stops (at least that is what I went through). I accidentally tried to activate a phone that was still locked to another carrier, so had to port my number from Mint within the same day (didn't even get to make a single call or data/texts etc.).
When I contacted them back to see if I could use the SIM/6months service package on another phone, they flatly refused. I even said I can pay for a new SIM, just let me reuse my unused (remaining) 4-5 months, answer was flatly 'NO'!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased Buy 3 Get 3 months promotion for new customer (new phone #) and Mint Mobile never applied promotion. Happened on 2 accounts. Contacted MintMobile on numerous occasions, Mint said to follow up with BestBuy and BestBuy said to follow up with Mint.
Hi there, we're really sorry for the inconvenience here and would love to take a look into your purchase. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can check if you're eligible for 3 free months?
Rated 1 out of 5 stars
Mint and Best Buy would not honor this SIM card
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Make sure that you are a new customer when purchasing this. Both Mint and Best buy made it impossible for me to use this. Now I am out of $210 and I have a SIM card that I cannot use
No, I would not recommend this to a friend
Brand response from Mint Mobile Team
Posted .
Hey there, we're truly sorry for any inconvenience we have caused you and we'd like to connect with you to sort things out. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make things right.
Rated 1 out of 5 stars
These should be avoided unless you are activating
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You cannot load the time from this card onto your phone. You can only install a new sim card when your time runs out on your current contract. Do not bother buying these even though they seem to be a bargain.
Hey there, we're deeply sorry we didn't end up working out. We'd love to sit down and see where things went wrong. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open?
Rated 1 out of 5 stars
mint mobile expired
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this was my second card the store ordered for me because the first was expired in 2022 surprise when the second came in it was also expired
No, I would not recommend this to a friend
Brand response from Mint Mobile Team
Posted .
Hi Colton, we're really sorry to hear about these issues with the sim card. Let's connect so we can ensure we get this right ASAP. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
Rated 5 out of 5 stars
reilable carrier as always
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love mint service.the reliable carrier as always. Fast activation in 3 minutes