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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the low price and ease of use as major advantages of the Unlimited Phone Plan. Many also cite good coverage and the availability of 5G as positive aspects. However, some users report experiencing slower than expected data speeds and issues with their assigned phone numbers. The overall experience appears to be a trade-off between affordability and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 63 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product with great price for new customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivered on time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered on time with good quality. easy to setup.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      That's how we do it on the fox side. 😎 mintmobile

  • Rated 5 out of 5 stars

    Excellent value compared to offers on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Google Fi customer with my bills jumping when using a lot of data, so this presents a great alternative both for voice and data, especially since unlike Fi it supports eSIM on Samsung phones and I can keep a foreign SIM card in when I travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    one gc only

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use but I bought 2 plans and Best Buy gave me only one Ten dollar certificate. I chatted with CS and they said only one gift card per customer.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey Mohanku, thanks for bringing this to our attention. Our expert Care team would love to take a look into your case. Can you please give us a call at (800)-683-7392 so we can further assist you? mintmobile

  • Rated 2 out of 5 stars

    Be warned - cannot use Trial number

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good deal for 6 months 10GB. But when I tried to convert my 7 day Mint trail number to this plan, they said I couldn't do that. Only if you buy directly from Mint. So I had to get a new number which is a real pain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy and reasonable prices

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Mint mobile. Service can be spotty in some areas but overall I’ve had a positive experience on Mint. They have great promotions and prices. Port-in was simple. I also got a new sim and set up a new number very easily.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Glad to have you on the fox side, Jane. Don't hesitate to give us a call at (800)-683-7392 if you have any questions or concerns. mintmobile

  • Rated 5 out of 5 stars

    Mint Mobile - 10GB Phone Plan - 6 Months of Wirele

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received item on time and get Mint sim card by Best buy with promotion deal

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're glad you chose Mint, Desai. Feel free to contact us at (800)-683-7392 if you ever have any questions. mintmobile

  • Rated 3 out of 5 stars

    Average service, horrible customer service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this before they were bought out by TMobile, and the customer service has gone straight downhill. Don't waste your time with this company when you have better options out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mint Mobile

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile network is overall really good-- utilizing Tmobiles network to provide affordable data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ service happy with results. Setup took a min but great on phone customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal.. Easy porting experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal.. Easy porting experience.. Decent network coverage in my area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal with MINT and Best Buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son likes it because he had Mint before and he found this deal !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shipped to my home next day and ready to use sim

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      That's how we do it on the fox side. Thanks for stopping by to give us five stars. 🤘 mintmobile

  • Rated 1 out of 5 stars

    45 days or do I eat this purchase at a loss?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile Team Rep, Since Best Buy gave no indication (not even on the production images) of the need to activate service within 45 days the little note on the back of your packaging came as a surprise. This SIM says I have until 10/15/2024 and my current service live for months more than those 45 days. Which is true?

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we appreciate you bringing this to our attention and we apologize for any confusion. Our Care team would love to connect with you to gather more details about your purchase. Can you please give us a call at (800)-683-7392? mintmobile

  • Rated 1 out of 5 stars

    Customer service, what is that?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a '-star', I would, Mint is only interested in grabbing your money, that is where the customer service stops (at least that is what I went through). I accidentally tried to activate a phone that was still locked to another carrier, so had to port my number from Mint within the same day (didn't even get to make a single call or data/texts etc.). When I contacted them back to see if I could use the SIM/6months service package on another phone, they flatly refused. I even said I can pay for a new SIM, just let me reuse my unused (remaining) 4-5 months, answer was flatly 'NO'!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful on purchasing B3G3 promotion

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Buy 3 Get 3 months promotion for new customer (new phone #) and Mint Mobile never applied promotion. Happened on 2 accounts. Contacted MintMobile on numerous occasions, Mint said to follow up with BestBuy and BestBuy said to follow up with Mint.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really sorry for the inconvenience here and would love to take a look into your purchase. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can check if you're eligible for 3 free months? mintmobile

  • Rated 1 out of 5 stars

    Mint and Best Buy would not honor this SIM card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure that you are a new customer when purchasing this. Both Mint and Best buy made it impossible for me to use this. Now I am out of $210 and I have a SIM card that I cannot use

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're truly sorry for any inconvenience we have caused you and we'd like to connect with you to sort things out. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make things right. mintmobile

  • Rated 1 out of 5 stars

    These should be avoided unless you are activating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot load the time from this card onto your phone. You can only install a new sim card when your time runs out on your current contract. Do not bother buying these even though they seem to be a bargain.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're deeply sorry we didn't end up working out. We'd love to sit down and see where things went wrong. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 1 out of 5 stars

    mint mobile expired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my second card the store ordered for me because the first was expired in 2022 surprise when the second came in it was also expired

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Colton, we're really sorry to hear about these issues with the sim card. Let's connect so we can ensure we get this right ASAP. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 5 out of 5 stars

    reilable carrier as always

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mint service.the reliable carrier as always. Fast activation in 3 minutes

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Glad you're enjoyin' the fox side. mintmobile

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