Customer Ratings & Reviews
Customer reviews
Rating 3.7 out of 5 stars with 302 reviews
(302 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers are impressed with the camera's quality, night vision capabilities, and ease of use, frequently citing these as significant strengths. Many also appreciate the pan and tilt functionality and find the product to be reasonably priced. However, some users experienced difficulties with the initial setup and ongoing connection stability. A few also noted limitations with motion detection.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Setup
Rated 1 out of 5 stars
issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not get it to work. tried everything. did not want to connect.
This review is from MOBI - Cam HDX Smart HD Pan & Tilt Wi-Fi Baby Monitoring Camera with 2-way Audio and Powerful Night Vision - White
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello, Thank you for reaching out. We apologize for the difficulty you experienced with the MobiCam. We will be happy to assist with this. To begin, ensure that you are pairing the device with a 2.4GHz WiFi network and that your mobile device is connected to the same network during the pairing process. NOTE** The MobiCam is ONLY compatible with a 2.4GHz WiFi network, so if you have a dual-band router that is both 2G and 5G and there is only one WiFi name and password or there are two names and passwords but they are either the same or very similar in identity, we recommend splitting the router. This is where each network (2G/5G) is "uniquely" named and has its own password. This will allow each network to operate without interference. Once done, you can follow the steps in the MOBI App to pair your device. If you continue to have issues, feel free to reach out to our 24-hour Support Desk at https://mobiusa.com/pages/contact-us.
Rated 1 out of 5 stars
really wanted it but not user friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i couldn’t figure out how to set it up. bought an amazon blink from target instead
This review is from MOBI - Cam HDX Smart HD Pan & Tilt Wi-Fi Baby Monitoring Camera with 2-way Audio and Powerful Night Vision - White
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello and thank you for reaching out. When pairing the MobiCam ensure that you are pairing it to a 2.4GHz WiFi network. If you have a dual-band router (2.4G and 5G), we recommend splitting the router. This is where each network is uniquely named and has its own password. For example, accessing the 2.4G network will require one name/password and accessing the 5G network will require something uniquely different for name/password. Once this is done, you will prevent the potential of the incompatible network from emitting charge over the compatible network which as result interferes in the device's ability to solidify the connection.