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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 302 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are impressed with the camera's quality, night vision capabilities, and ease of use, frequently citing these as significant strengths. Many also appreciate the pan and tilt functionality and find the product to be reasonably priced. However, some users experienced difficulties with the initial setup and ongoing connection stability. A few also noted limitations with motion detection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 302 reviews
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Awful after the first couple of months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought last September, camera is garbage now but worked great for the first few months. It was fine until it wasn’t anymore.

    I would recommend this to a friend
    • Brand response from MOBI Team
      Posted .

      Hello Jessica, thank you for reaching out. We apologize that you are experiencing difficulty with the MobiCam. We will be happy to assist with any issues that you have with the MobiCam. Troubleshooting can range from something simple like resetting the device to replacing the USB cord. This just depends on what the actual issue is. Feel free to submit a ticket to our Support Desk at https://mobiusa.com/pages/contact-us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mobicam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and so affordable has super clear quality..and a easy set up LOVE.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Baby camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awesome for the price. Works great without flaws!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable. Connection problems.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the MobiCam online via the Best Buy Website. the ordering process went smoothly and the item arrived in a timely manner in good condition. The set up was easy and appeared to be working well on initial set-up. Unfortunately, it goes "offline" intermittently and is not accessible when I need it. I haven't had a chance to call Mobi support to see if there is a fix for this problem. I Googled the problem and checked my WiFi signals and no issues there. At this point, I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from MOBI Team
      Posted .

      Hello and thank you for reaching out. In most cases, when the camera is consistently going offline, it is a wi-fi connection issue. If you have a dual-band router, the camera may experience interference from the other connection other than the 2g causing it to go offline. We recommend, in that case, having your router split so that you can solidify a connection directly into the 2.4GHz network.

  • Pros mentioned:
    Pan and tilt

    Rated 1 out of 5 stars

    Was great at first

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we loved the camera. Great price and The features are great. Tilt, watch baby from your phone, was able to hear if the baby woke up and now 6 months later the quality of the video is trash. I don’t know what happened. It’s always glitching, we can no longer use it at all. We now have to buy a new camera.

    No, I would not recommend this to a friend
    • Brand response from MOBI Team
      Posted .

      Hello and thank you for reaching out. We recommend resetting the device as well as uninstalling and reinstalling the App. This will require you to re-sync the device back to the WiFi, but in most cases, it will repair the picture quality. If this doesn't resolve the issue. Please submit a ticket to our Support Desk which can be found here. https://mobiusa.com/pages/contact-us.

  • Rated 5 out of 5 stars

    Great portable camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great movable camera! I have been wanting to add a camera in the inside of the house for a while. This one the price is right, portable and the picture/video quality is good. Set up was easy, and it’s quick and easy to open the app and view the camera. Just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you need multiple locations viewed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this three pack value. I have one camera and my parents place and another at my in laws when I leave my kids there to sleeps. It gives me peace of mind knowing that I can watch my kids when their grandparents want to be with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live camera/video system with remote app features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool live camera system! We're able to take photos and record videos of the test inflation area of our manufacturing facility. Each of the three cameras can be adjust using the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this camera. Use to monitor dog movement in the home. I like that you can Pan And that it does not disconnect from Wi-Fi

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad monitor.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son's room. After a month it started to glitch a lot. Does not worth what paid for.

    No, I would not recommend this to a friend
    • Brand response from MOBI Team
      Posted .

      Hello and thank you for reaching out. We apologize that you are having difficulty with the MobiCam. We recommend resetting the device as well as uninstalling and reinstalling the MOBI App. If this issue continues following the recommendation, please feel free to submit a ticket here https://mobiusa.com/pages/contact-us.

  • Rated 1 out of 5 stars

    J

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noooo goood noooo good Nooo good noo good nooo good

    No, I would not recommend this to a friend
    • Brand response from MOBI Team
      Posted .

      Hello Mahmoud, thank you for reaching out. We apologize that you experienced difficulty with the MobiCam. We will be happy to assist with any issues. Submit a ticket to our Support Desk here https://mobiusa.com/pages/contact-us.

  • Pros mentioned:
    Camera quality, Pan and tilt

    Rated 3 out of 5 stars

    Great for Travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MOBI - Cam HDX Smart HD Pan & Tilt Wi-Fi Baby Monitoring Camera is a versatile option for monitoring your baby. It offers several features at an affordable price point, making it a good choice for those on a budget or for travel purposes. However, it may not be the best option for those looking for a camera for everyday, continuous use. One of the notable features of this camera is its pan and tilt functionality, allowing you to remotely adjust the camera's position and have a wider view of the room. This feature can be particularly useful when you want to keep an eye on your baby as they move around or during activities such as playtime. The HD video quality ensures clear and detailed footage, providing you with peace of mind. The camera is equipped with Wi-Fi connectivity, enabling you to access the live feed through a dedicated mobile app. This feature allows you to monitor your baby from anywhere using your smartphone or tablet, which is great for parents who are on the go or who may need to travel frequently. It provides flexibility and convenience. While the MOBI - Cam HDX Smart HD Pan & Tilt Wi-Fi Baby Monitoring Camera has its advantages, it may struggle as an everyday camera for continuous use. Some users have reported issues with the camera's reliability and durability over time. It's important to note that the camera's performance may vary depending on the specific circumstances and setup. Furthermore, the camera lacks certain advanced features that you might find in more premium baby monitors. For instance, it may not have temperature monitoring or two-way audio capabilities, which could be important for some parents. In conclusion, the MOBI - Cam HDX Smart HD Pan & Tilt Wi-Fi Baby Monitoring Camera offers good value for the price and is suitable for travel purposes. It provides pan and tilt functionality and high-definition video quality. However, it may not be the most reliable or durable option for everyday use, and it lacks some advanced features found in higher-end models. If you are looking for a budget-friendly and portable baby monitor, this camera could be a suitable choice. However, if you require a more robust and dependable solution for daily monitoring, you might want to consider other options.

    I would recommend this to a friend
    • Brand response from MOBI Team
      Posted .

      Hello Matthew, thank you for reaching out. The MobiCam HDX does happen to have two-way audio and is very dependable for daily continuous use. MobiCam provides the peace of mind in having the ability to live stream via the MOBI App from wherever you are as long as the devices are connected to the WiFi.

  • Pros mentioned:
    Camera quality, Night vision
    Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Perfect Baby Camera for New Grandparents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this camera to allow peace and mind when watching our grandchildren. (and now our elderly dog! ) Some pros and cons I've experienced are as follows: Pros: 1. Set up was relatively easy. 2. No monthly fees. You can set it to record via motion, manual, or continuous to the Cloud or to a MicroSD card (not included). 3. Whenever it detected motion, it recorded it for a few seconds on the app so you can take a look back at it. 4. The video quality is the best yet and the night vision is good. 5. Easy to follow online directions allowed us to share camera viewing to our SIL and DIL https://mobisupport.zendesk.com/hc/en-us/articles/360047620313-Allow-More-Users-to-View-your-MobiCam-Sub-Account-Management- Cons: 1. Cannot turn off other than unplugging. 2. Set up according to directions requires a 2.4 wifi - ours is Verizon Fios and much higher - had to navigate ways around the directions - Thank goodness for our son who was able to set up without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Excellent Camera!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is well worth the money. I paid $25 for it during black friday and am blown away by what I got as a product. Why others give it such a low rating is beyond me. I consider myself a tech savy person and had the camera full operational in just a few minutes. I needed something to watch the kid in the other room. Had the owlet camera which was six times the cost of this one and I have to say the night vision and quality on this camera is on par. I have it right next to one of my main mesh network node. After digging around on their app i found a way to create a home screen button that loads straight to the camera, which is a huge time saver. Motion detection features, 2 way audio, ability to integrate into smart assistants (not using this feature), motion trigger alarm, and lastly my favorite local storage option with a micro sd card (not included). There is a lot of value here. The only con if had to choose one is the pan/tilt takes some getting use to and delicate finessing to get it where you want it. I highly recommend this camera for anyone and everyone. You don’t have to be tech savy to use this, just a basic knowledge of apps. Support line also exists to help you if needed. 5 out of 5 stars. Excellent camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Night vision

    Rated 5 out of 5 stars

    Great camera! Exceeded my expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little camera! I bought it for an cheap way to watch my baby napping from the pool. I wasn’t expecting much. Boy was I surprised. You can control this thing from your phone. It’s bright enough to see clearly in a dark room. You can talk through the speaker. This camera can be set up anywhere. It’s very easy to move around. Anyway this $50 camera way exceeded my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 3 out of 5 stars

    Nice camera with good quality picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this camera for a few weeks now. Here are the pros and cons per my experience so far: Pros: 1. Excellent video quality as well as night vision 2. Ability to add multiple cameras 3. Ability to use SmartLife App (Not advertised) Cons: 1. Notification audio is very hard to understand 2. Set up steps are easy but had to try several times to connect to WiFi despite a strong 2.4 GHz signal 3. No included MicroSD card 4. Cloud subscription is not cheap 5. No manual to explain any features of the app 6. Cannot do any fine tuning adjustment to the angle when moving. 7. Partial / no integration with Google Home

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All you need in 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 different types of baby cameras around my house since my son was a few months old, I was sick of having multiple monitors to carry around and constantly losing them. I found the Mobi system with 3, and decided to give it a try. It was extremely easy to set up, only took about 10 minutes for all 3. Now i can see my son when im away as well. This system is just what i needed and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Surprising Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doubtful of the quality of this camera, due to it being so inexpensive, but it has impressed me enough to give positive feedback. I love the ability to remotely control the position of the camera & zoom in+out from my phone. There is a slight deviation in timing of the position, but it's so miniscule that I can't complain. Not to mention, the picture quality (especially night vision) is amazing in comparison to others in the same price range. Overall, I highly recommend this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Pan and tilt

    Rated 5 out of 5 stars

    Good inexpensive quality monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised by how well this camera worked based on its price point, I expected a typical, low-resolution monitor, but instead, I was treated to a decent camera with a very clear display. Everything you need for set up was included except the pin that resets the camera. Luckily I had one that came with the cell phone but the tip of a straightened paper clip will also work just fine in a pinch. If you want to store footage, you will need a MicroSD card or you can use cloud storage, which costs but you get enough footage when viewing from the app whenever any motion is detected. The app you will need for the monitor is ok. No real instruction for using the app. You can control the monitor position from the app and add more monitors for a Quad view. Overall I would recommend this monitor. Great for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    10/10 WOULD RECOMMEND!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this affordable baby monitor camera and I am extremely happy with my purchase! The camera has great video and audio quality, and the controls are easy to use. The camera is highly adjustable, which allows me to get the perfect view of my baby. The best part is that it comes at a decent price, making it an affordable option for parents. I highly recommend this baby monitor camera to anyone looking for a reliable and affordable option.

    I would recommend this to a friend