Customer Ratings & Reviews
- Model:
- 70196
- |
- SKU:
- 6498453
Customer reviews
Rating 3.7 out of 5 stars with 302 reviews
(302 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers are impressed with the camera's quality, night vision capabilities, and ease of use, frequently citing these as significant strengths. Many also appreciate the pan and tilt functionality and find the product to be reasonably priced. However, some users experienced difficulties with the initial setup and ongoing connection stability. A few also noted limitations with motion detection.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
This suckt
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frame rate was slow and it took long to load the menu screen
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello and thank you for reaching out. We apologize that you are having difficulty with the MobiCam. By your description of the issue you're experiencing, we recommend running a speed test on your WiFi. To do so open up the browser on your mobile device while connected to wifi and in the search bar, typing in "WiFi Speed Test." This will take you to the Google speed test, and you should see a blue button that reads "Run Speed Test." Tap this button and allow the test to run. It should take no more than 1 minute. It will provide you with an Upload and Download speed.
Rated 1 out of 5 stars
Doesnt work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect. I reset multiple times and checked my internet.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello and thank you for reaching out. We will be happy to walk you through the setup process. Please feel free to contact our Support Team at your convenience. We are available Monday - Friday, 8:00 am to 4:30 pm PST. Contact number is (323) 904-3000. We look forward to hearing from you soon.
Rated 1 out of 5 stars
Low quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible disconnection and only runs on 2.5 Wi-Fi.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello Greg, thank you for reaching out to us. The MobiCam is only compatible with a 2.4GHz WiFi network. If you are experiencing poor picture quality or sound quality, we recommend running a speed test on your WiFi. You can run a wifi speed test by opening up the browser on your mobile device while connected to wifi and in the search bar, typing in "WiFi Speed Test." This will take you to the Google speed test, and you should see a blue button that reads "Run Speed Test." Tap this button and allow the test to run. It should take no more than 1 minute. It will provide you with an Upload and Download speed. It would help us greatly if you could please share a screenshot of the speed test results. For the best quality, we strongly recommend having a 40mbps download speed to ensure flawless use, as our cameras offer HD live streaming. Our cameras will function on as little as 20mbps download speed with some delays in audio and video.
Rated 5 out of 5 stars
Mobi wan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up and use. For the money - an outstanding value. Only drawback is getting info om connecting addtl cams and hiw to view each cam.
I would recommend this to a friendRated 5 out of 5 stars
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues setting it up. Very easy , night mode is great . Love that i can talk to the other person on the camera
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for babies when theyre napping and youre on the other side doing much needed house cleaning
I would recommend this to a friend- Pros mentioned:Camera qualityCons mentioned:Connection
Rated 4 out of 5 stars
Mobicameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are good cameras for indoor only ,but I’ve had three of them outside under the eaves on the house for 2 to 3 years now with no problems . five inside pointing outside ,some connection problems. just reset and keep on going, but for the price you can’t go wrong as long as your Internet is going.
I would recommend this to a friend Rated 2 out of 5 stars
cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice equipment, works Ok. Noise not clear and itr makes lot of noise as moves
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello Moe, thank you for reaching out. We apologize for the inconvenience of the noise the MobiCam makes when changing directions or when transitioning from day mode to night mode.
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect no matter what I tried and ended up messing up my wifi. Had to return. Bought the indoor ring stick camera to replace which I should have done to begin with.
This review is from MOBI - Cam HDX Smart HD Pan & Tilt Wi-Fi Baby Monitoring Camera with 2-way Audio and Powerful Night Vision 3-Pack - White
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello Hope, thank you for reaching out. We regret that you were not able to pair the MobiCam with your Wi-Fi. Our MobiCams are compatible with a 2.4Ghz Wi-Fi network, and if the router is dual-band, we recommend having the router split where each network is named uniquely different and each network has its own password. This will prevent the potential of one network emitting charge over the other which in result prevents the device from formally connecting to its compatible network.
- Pros mentioned:Camera quality
Rated 3 out of 5 stars
Quality of video excellent but sound is not.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this so that we can keep an eye and ear on my mother in law at night time, when we are sleeping. She is lives with us and has Dementia. The video works great but the sound is filled with static. As a esult, we cannot leave the sound on and have to wake up periodically throughout the night to look at the monitor.
I would recommend this to a friendBrand response from MOBI Team
Posted .Hello, Thank you for reaching out. We apologize that the MobiCam is producing poor audio quality. This could be from one of two things. Either the device has something going on or the reception of the WiFi to the device could be weakened. The MOBI App will let you know what the reception percentage is. Anything below 80% will begin to have either picture quality issues or audio quality issues. When this is the case we recommend setting the MobiCam in an area where the reception is stronger. If your device has a connection percentage above 80% and it's still producing poor audio/video quality please feel free to contact our 24-hour Support Desk at https://mobiusa.com/pages/contact-us
- Cons mentioned:Motion detection
Rated 4 out of 5 stars
It’s ok for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for the price , but is still has features that you constantly need to chance on your own like motion detection.
I would recommend this to a friendBrand response from MOBI Team
Posted .Hello Cali, Thank you for reaching out to us. Yes, the Mobicam allows you to choose whether to have some of its features active or not. This allows the customer to fully control the device and its features via the MOBI App.
Rated 5 out of 5 stars
Surprisingly good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised by how well this camera worked. Based on the price point, I expected a typical, low-resolution baby monitor that I could use now and then to keep an eye on my toddler. Instead, I was treated to a pleasant little camera with a very clear display and a ton of nifty options. I had a little trouble setting it up at first but got through it after realizing I was doing something wrong. I recommend it to anyone looking for a wifi camera that doesn't break the bank.
I would recommend this to a friendRated 4 out of 5 stars
Nice Baby monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have access through phone to see monitor. But only issue is hard to get screen to move slightly upon moving often out of range, too sensitive. Otherwise great
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy access
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Allows you to see once you get it connected. Easy to set up and connect to your wifi .
I would recommend this to a friend - Pros mentioned:Night vision
Rated 5 out of 5 stars
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Highly recommend. Definitely doesn’t disappoint.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great baby camera and it was clear and nice
I would recommend this to a friend Rated 2 out of 5 stars
Terrible camer especially with people w epilepsy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awesome monitor when we first got it, 5 months after we bought it it started flickering so we moved it, didn’t help. I looked into the camera the red lights flickering which is causing the flashing. Terrible monitor now! And the app keeps crashing now. I would not buy again.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello Brandy, thank you for reaching out to us. We apologize that you are experiencing difficulty with the MobiCam. We recommend resetting the device and uninstalling and reinstalling the MOBI App. If the problem continues after completing the recommended troubleshooting please submit a ticket to our Support Desk at https://mobiusa.com/pages/contact-us.
- Cons mentioned:Motion detection
Rated 1 out of 5 stars
Wound not buy again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to monitor new rescue dog when I’m not home. Very disappointed. Long delay in showing motion. Feedback is terrible if you try to use speaker to talk. Very loud screechy sound. I would not recommend.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello DogMom, thank you for reaching out. We recommend a speed test of your Wi-fi connection.
For best quality, we strongly recommend having a 40mbps download speed to ensure flawless use, as our cameras offer HD live streaming. Our cameras will function on as little as 20mbps download speed with some delays in audio and video. You can run a Wi-Fi speed test by opening up the browser on your mobile device while connected to Wi-Fi and in the search bar, typing in "Wi-Fi Speed Test." This will take you to the Google speed test, and you should see a blue button that reads "Run Speed Test." Tap this button and allow the test to run. It should take no more than 1 minute. It will provide you with an Upload and Download speed.
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- Cons mentioned:Setup
Rated 1 out of 5 stars
Never used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful camera. Does not work for long. Not an easy set up if your modem is not set at 2.4. Never used the camera. Complete waste of money
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello Kenneth, thank you for reaching out. The MobiCam is ONLY compatible with a 2.4GHz WiFi network..If you have a dual-band router that is 2.4G and 5G we recommend having the router split where each network is "uniquely" named and has its own password.
- Cons mentioned:Setup
Rated 1 out of 5 stars
issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not get it to work. tried everything. did not want to connect.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello, Thank you for reaching out. We apologize for the difficulty you experienced with the MobiCam. We will be happy to assist with this. To begin, ensure that you are pairing the device with a 2.4GHz WiFi network and that your mobile device is connected to the same network during the pairing process. NOTE** The MobiCam is ONLY compatible with a 2.4GHz WiFi network, so if you have a dual-band router that is both 2G and 5G and there is only one WiFi name and password or there are two names and passwords but they are either the same or very similar in identity, we recommend splitting the router. This is where each network (2G/5G) is "uniquely" named and has its own password. This will allow each network to operate without interference. Once done, you can follow the steps in the MOBI App to pair your device. If you continue to have issues, feel free to reach out to our 24-hour Support Desk at https://mobiusa.com/pages/contact-us.