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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers are delighted by the quality, color, and fit of the silicone band for Fitbit Inspire, Inspire 2, and Inspire HR. They appreciate that the band is better than the one that came with their Fitbit and that the closure stays shut securely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 122 reviews
  • Rated 2 out of 5 stars

    Could be of better quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pin came off in less than a month of delicate using. Really surprised!

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hello Giri,

      Thank you for letting us help you in hard situations as this one. We appreciate your trust in our Modal™ - Silicone Band for Fitbit Inspire and Inspire HR - Stone and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
      We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.

      Modal Support
      Louise BBY-ExBrand_Modal

  • Rated 1 out of 5 stars

    Very large

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description doesn't say it, but this is a LARGE size band. I wish it had stated that, as it's far too big for my normal-size wrists and given Best Buy's dismal return policy it's too late to return. At least it was cheap. It's otherwise a nice band, I just wish the description had accurately stated the size.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t like latch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled with this ... it’s a snap closure and can easily come apart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color pink doesn’t even look like that in real life. It’s a much more deeper color. Aside from that it didn’t even work, it wouldn’t clip with my Fitbit. I ended up throwing it away, because returning it would have been such a hassle for a little strap. Don’t recommend this at all. Poorly made, bad quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within week!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait on the band for over a week. Easy to replace. Even for the price it should have lasted longer than a week. The snap came off trying to remove it. Not worth the money or time to ship or pick-up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ite. dont atch description..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as intended. to wide.---''''''''''''''''''''''''

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not pleased with it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It felt heavy on my wrist and it destroy my fit bit when I try to put it on.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Modal - Silicone Band for Fitbit Inspire and Inspire HR - Navy. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Modal Support
      Alvin
      www.Bestbuy.com BBY-ExBrand_Modal

  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried many times to attach band to tracker but was unsuccessful. Poor design. Threw it in the trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received totally two different strap in the box.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi XTEL,

      Thank you for taking the time to review our Modal™ - Silicone Band for Fitbit Inspire and Inspire HR - Pure White. I understand you found it uncomfortable since you received two different strap in the box and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 844-821-8440 for further assistance.


      Modal Products
      Nikki
      https://www.modalelectronics.com BBY-ExBrand_Modal

  • Rated 1 out of 5 stars

    Broken shortly after receiving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product broke only a week after purchase. I don’t do anything that should cause it to break so easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fit my Fitbit HR. It was very hard to place on the watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t fit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a replacement band. I ordered this one and it doesn’t fit. It’s too big.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Below expectation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant use it when you sleep, it opens up overnight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bug for my kids' wrist... Unable to return it due to Best Buy policy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band was not compatible with my HR Inspire Fitbit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Fit

    Rated 5 out of 5 stars

    White Band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color band! I wanted one for summer and this is perfect. Fits great

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Modal Silicone Band for Fitbit Inspire-HR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits Inspire HR perfectly Flexible band and closure of the band is strong and secure Stone is a lovely colour

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement band works and fits perfectly for me.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fitbit replacement band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to put on or take off but stays on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order online easy pick up product seems well made and easy to install. Very competitive pricing

    I would recommend this to a friend
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