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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 306 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers recognize the attractive colors available for the Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense. However, many customers expressed concerns regarding the band's durability and its tendency to get dirty easily. A significant number also reported issues with the fit of the band on their Fitbit devices. While opinions on price varied, these concerns about durability and fit overshadowed positive feedback on color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 306 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great strap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color, and feel on the hand. I purchased for the Galaxy classic 4. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more color options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy more colors if they were available! I have very sensitive skin, and this band didn't cause any irritation whatsoever. Very comfortable fit and securely stayed in place. Only issue was the color. White became dirty easily and stain is difficult to remove.

    I would recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Thank you for your feedback, AlitaB! We appreciate your comments about the comfort and secure fit of the Modal™ Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense. We apologize for the issue with the white color becoming dirty easily. We will certainly take this into consideration for future color options. If you have any further feedback or questions, please feel free to reach out to us. Thank you for choosing our product! Patricia | Modal Support https://www.bestbuy.com/site/modal-silicone-watch-band-for-fitbit-versa-3-and-fitbit-sense-pure-white/6445307.p?skuId=6445307 BBY-ExBrand_Modal

  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Low quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted me about 5 months, then broke. Not great quality compared to actual fitbit bands, which lasted me like 2 years before breaking.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi Remiles14,

      Thank you for writing a review about our Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense - Stone gray. We know how frustrating it is that the silicone watch band lasted for just about 5 months and got broken. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Modal Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Modal

  • Cons mentioned:
    Stiff

    Rated 2 out of 5 stars

    Too stiff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh, it does what it is supposed to but the band is just so stiff. Got it on clearance thank goodness I didnt buy more. Not impressed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not carry this no more I’m going to get a Apple Watch soon but great price

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    White color is Fabulous’

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, comfortable fit, and the pure white color is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and the colors and the feel.easy to put on my Fitbit

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    CHEAP!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for a Fitbit Sense. It looked good and felt comfortable but the end piece came apart from the band so I would not recommend purchasing it. It’s made very cheaply. I should have purchased the Fitbit band!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Broke within a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for about a month then suddenly the part that clips into the Versa broke. Luckily, I was able to return since I was still within the return period.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not a trustworthy product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product. Did gave up after a months use. Good that i noticed it before the Smartwatch fell off from my wrist. Will not recommend to any body.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hello Gpp08,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.modalproducts.com/support.

      Modal Support,
      Merjorie
      www.modalproducts.com/support BBY-ExBrand_Modal

  • Rated 2 out of 5 stars

    Pretty, but not great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn’t click correctly on one the sides. So if you would put it on, it would fall off. I would suggest trying it on as soon as you buy it or even before walking out of the store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Modal Silicone Watch Band for Fitbit Versa 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Modal Silicone Watch band for Fitbit Versa 3 performed as advertised. The band was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Easy to use

    Rated 5 out of 5 stars

    Red Sense Band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pop of color to my wrist. Easy to snap on and off my Fitbit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Band

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but the band is large. Would be better if it came large and small

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice band, not as cooling as other bands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice band. It is a bit hot. Color is accurate compared to the website.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Like others said, NOT FOR FITBIT SENSE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boughy this for my Fitbit sense and had the same exact problem a few other reviews said, it would bot clip on properly. Particularly the side with the holes. I dont often leave reviews, esp negative ones because sometimes it might be a fluke situation. But considering so many others had the same problem I felt compelled to share. Especially because it could pop off and you could break or lose your Fitbit! Anyways, I returned it.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi Linz!

      Thank you for taking the time to review our Modal - Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Modal Support
      Alvin
      www.model.com/support BBY-ExBrand_Modal

  • Pros mentioned:
    Fit, Material

    Rated 5 out of 5 stars

    Perfect match

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly with quality materials! I got 5 of these

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Strap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to switch out. So far so good. Good color, gets a bit dirty at times.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Strap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to switch out. So far so good. Good color, gets a bit dirty at times.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    watch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits very well on my fit bit watch. always measure your wrist first.

    I would recommend this to a friend
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