Customer Ratings & Reviews
- Model:
- GATEWAYXG
- SKU:
- 6545982
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Gateway Plus Amplified Indoor HDTV Antenna for its excellent reception, range, picture quality, and overall performance. Many find it easy to set up and use, appreciating the variety of channels it provides, and its good design. However, some customers have noted issues with signal strength, particularly in receiving local stations.
This summary was generated by AI based on customer reviews.
Iffy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure about the effectiveness of this product. I’ve tried repositioning it at various times and still experience problems getting the signals that I should.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hello from Mohu! Please give us a call at 877-825-5572 and our tech support team can perform a detailed signal analysis of your location to help determine exactly what the issue could be. We are here Monday-Friday to help. Thank you for your purchase and honest feedback.
Family Room tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for my family room tv and doing an ok job
I would recommend this to a friend- Cons mentioned:Signal strength
Bad reception
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me . Reception was spotty and weak
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi JosephA, we are very sorry to hear this. Please give us a call at 877-825-5572 and we will be happy to look into this issue and provide a solution for you. We are here Monday-Friday to help. Thank you!
Good antenna
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, looks good, and works just as expected, What else to ask for? Have not had it long enough to comment on durability, but we're happy with purchase so far.
I would recommend this to a friendMeh
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be just where we live but we only get 3-5 stations using this. Felt like I wasted money. Looks nicer than others but performance just not there.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Greetings! Please give us a call at 877-825-5572 and we will be happy to help troubleshoot and help determine why you are not receiving certain channels. We are here Monday-Friday to assist. Thank you for your purchase and honest feedback!
Doesn't perform
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice but doesn't perform any better than a cheaper antenna. I can't recommend this personally.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Greetings! Please give us a call, Monday-Friday, at 877-825-5572 and we will be happy to look into the issue and help find a solution. Thank you for your purchase and honest feedback.
Gateway Plus Amplified Indoor HDTV very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good antennae. Signal is amplified and adds more to a TV that has limited built in antenna function.
I would recommend this to a friendNot satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In 78023 zip code I could only receive a few channels and those were very pixelated and choppy.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi Steven! I looked up your address, and this is definitely odd considering you have quite a few channels with strong signals. We’d love the chance to help troubleshoot. Please feel free to reach out to our customer support team at 877-825-5572 — we’re happy to assist and see if we can get you those channels!
Not a a Universal fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB connection does not fit into the USB port of my Panasonic Large Screen TV and actually bent & damaged the terminal points.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hello Pat, we're very sorry to hear about the damage to your TV’s USB port. This is certainly not the experience we want any of our customers to have. Please call us as soon as possible at 877-825-5572 M-F from 9am to 5pm CST, and when you reach a representative, request to speak directly with our Customer Service Manager so we can address this issue with the urgency it deserves. We appreciate you bringing this to our attention and want to help resolve it promptly. Thank you!
Indoor Antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very well, brought in more channels than the old "rabbit ears" we were using.
I would recommend this to a friendIndoor HDTV Antenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, knowledgeable Customer Service. Thanks for your help!
I would recommend this to a friendAntenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only get WNEP, WVIA and a few others. Cannot get CBS and NBC
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi SherriS! We are sorry to hear you had trouble pulling in the CBS and NBC channels. This could have been due to the location of the towers and where you installed the antenna in your home. In these cases, we suggest moving the antenna to a couple different locations and running some additional channels scans after moving the antenna to see if you can pick up the signals that are not coming in. If you continue to have trouble after trying this, please give our support team a call at 877-825-5572, and they will perform a very detailed signal analysis of your location to help determine what the problem may be. We are available Monday-Friday to help. We appreciate your purchase and honest feedback.
Air antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Got rid of Dish as it was getting exp.
I would recommend this to a friendNot worth 70 some dollars.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live 30 to 40 miles from broadcast towers. Could only pick up 8 to 12 channels, and only 1 or 2 was a major network.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi Anthony, please call our support team for help with the Mohu Gateway Plus. You should be able to receive signals if you are in range, so there might be a hill or another obstruction between your home and the tower. We are here to help and can determine this for you and help you position the antenna in the right place to receive those signals. We are available 9am to 5pm Mon-Fri CST at 877-825-5572. Thank you for your purchase and honest feedback.
GeorgiaE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this antenna does not need to be moved around find a spot and leave it
I would recommend this to a friendAntenna from BFE did not find channels.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install distance claim not accurate 40 miles did not find signal.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hello there, thank you for your honest feedback. We apologize for any inconvenience this may have caused you. There are a wide variety of reasons that could be causing interference with the TV signals, such as other electronics in your living space or where the towers are located could be on the opposite side of your home. If you have not already returned the product, we can help! We recommend calling our tech support team at 877-825-5572, and they will perform a free detailed signal analysis of your location. This should help determine exactly what the problem could be. We are available Monday-Friday to help. We appreciate your business!
Antenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Antenna works better than any other antenna that I had before.
I would recommend this to a friendMohu Gtwy Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase of this antenna.Would recommend
I would recommend this to a friendSales
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was nice. This is the only person I come in contact with
I would recommend this to a friendAntenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy good quality and a lot of channels i recommend this product
I would recommend this to a friend