Customer Ratings & Reviews

Hi there! Please give us a call at 877-825-5572 and we can look into why you are not receiving all the available channels in your area. We are here Monday-Friday to help. Thank you for your purchase and honest feedback of our Mohu Gateway Plus Amplified Indoor HDTV Antenna.

Hello from Mohu! Please give us a call at 877-825-5572 and our tech support team can perform a detailed signal analysis of your location to help determine exactly what the issue could be. We are here Monday-Friday to help. Thank you for your purchase and honest feedback.

Hi Karen, to find the best reception in your home, you may need to try a few different locations. Please remember to rescan the TV channels when you move the antenna in another place in the room. We are here if you need our assistance. Call us 9am to 5pm CST at 877-825-5572.

Hi Elle! Please be sure when you connect a new antenna to your TV, you must rescan the TV for channels using your remote. Your TV tuners lock in on the channels from your previous antenna and once you disconnect the cable, some signal loss will be seen. If this doesn’t work for you, please contact our support team at 877-825-5572 so they can make a recommendation for the right antenna for your location. Thank you for your purchase and honest feedback.

Hi Chad, we are very sorry to hear our Gateway Plus Amplified TV Antenna is not working out for you. There are many factors that can cause TV signal interference, like terrain and obstacles between your home and the TV tower which is most likely why you are not receiving certain channels. Also, you may not need an amplified antenna. Sometimes over-amplification can occur if you are in a shorter distance from the towers and could very well make your signal reception worse. It is also important to remember to place the antenna as high as possible to achieve the best signals, and re-scan for channels each time the antenna is moved to a different location. We would be happy to provide you with a free signal analysis in your area to offer better troubleshooting tips to solve the issue. We are available M-F 9am to 5pm at 877-825-5572. Thank you for your purchase and honest feedback.

Greetings! Please give us a call at 877-825-5572 and we will be happy to help troubleshoot and help determine why you are not receiving certain channels. We are here Monday-Friday to assist. Thank you for your purchase and honest feedback!

Hi JosephA, we are very sorry to hear this. Please give us a call at 877-825-5572 and we will be happy to look into this issue and provide a solution for you. We are here Monday-Friday to help. Thank you!

Greetings! Please give us a call, Monday-Friday, at 877-825-5572 and we will be happy to look into the issue and help find a solution. Thank you for your purchase and honest feedback.

Hi SherriS! We are sorry to hear you had trouble pulling in the CBS and NBC channels. This could have been due to the location of the towers and where you installed the antenna in your home. In these cases, we suggest moving the antenna to a couple different locations and running some additional channels scans after moving the antenna to see if you can pick up the signals that are not coming in. If you continue to have trouble after trying this, please give our support team a call at 877-825-5572, and they will perform a very detailed signal analysis of your location to help determine what the problem may be. We are available Monday-Friday to help. We appreciate your purchase and honest feedback.

Hello there, thank you for your honest feedback. We apologize for any inconvenience this may have caused you. There are a wide variety of reasons that could be causing interference with the TV signals, such as other electronics in your living space or where the towers are located could be on the opposite side of your home. If you have not already returned the product, we can help! We recommend calling our tech support team at 877-825-5572, and they will perform a free detailed signal analysis of your location. This should help determine exactly what the problem could be. We are available Monday-Friday to help. We appreciate your business!

Hi Kevin! Thank you for your purchase and honest feedback of our Mohu Gateway Plus HDTV Antenna. We’re sorry to hear the antenna was not able to bring in your local CBS channels. We wish that before you returned the product you would have given us a call. We take great pride in making our customers happy and have the best customer service in the industry. If you are still in the market for an over-the-air antenna, please consider trying us again. Give us a call at 877-825-5572. We will perform a FREE signal analysis of your area to determine which antenna is right for you and your location. We are available Monday-Friday to help!