Customer Ratings & Reviews
- Model:
- GATEWAYXG
- SKU:
- 6545982
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Gateway Plus Amplified Indoor HDTV Antenna for its excellent reception, range, picture quality, and overall performance. Many find it easy to set up and use, appreciating the variety of channels it provides, and its good design. However, some customers have noted issues with signal strength, particularly in receiving local stations.
This summary was generated by AI based on customer reviews.
Simply Put - It Did Not Work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product did not work. Beware. Test it before.!
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi AnthonyR! We apologize you are not having a great experience with our Mohu Gateway Plus Amplified TV Antenna. We are here to help! There are various reasons why an antenna may not pick up certain channels. If you have not already returned the product, please call our tech support team at 877-825-5572, and they will perform a free home signal analysis to pinpoint exactly what the problem could be. We are available Monday-Friday to help. We appreciate your purchase and honest feedback.
Not a good antenna.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t even pick up channels in local area. Avoid this .
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Greetings BruceF! If you happen to be a short distance from the broadcast towers, we recommend you trying a non-amplified antenna. There can be quite a bit of interference when you are too close to the towers while using an amplifier. You can give us a call at 877-825-5572 and we can perform a detailed analysis of your location, this will help us determine what the issue is and we can advise on a solution. We are available Monday-Friday to help! Thank you for your purchase and honest feedback.
disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lived in carol stream moved to Elgin cant pick up channels
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi TerranceC! When connecting your antenna in a different area, it is important to remember to perform a channel scan using your TV remote. Since you are in a new area, we do have a free app that can help. It is called Antenna Point you can download to your iOS or Android phone. Once you download, the app will identify your location. You will see the towers in the surrounding area, so you aim the antenna in the right direction to pick up the TV signals. If you continue to have issues after trying these tips, please give us a call at 877-825-5572. We can perform a detailed analysis of your area to determine what the issue could be. We are here Monday-Friday to help. Thank you!
- Pros mentioned:Performance
Works as advertized
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a bit of problems understanding the instructions, bit it worked like a gem
I would recommend this to a friend - Pros mentioned:Reception
MOHU has great products I have 3 of them.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great antenna for a newer tv. Picks up lot of stations some you like and some you don't.
I would recommend this to a friend - Pros mentioned:Range
Antenna
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Get about 15-20 channels. Easy to hook up and set up teh channels.
I would recommend this to a friend - Pros mentioned:Range, Reception
Just What I Needed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picking up 60+ channels and no choppy reception even on cloudy rainy days .
I would recommend this to a friend - Pros mentioned:Reception
MOHU
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We lost channels from our carrier, I researched antennas and found the perfect one. Easy to install. We love it. It has given us back our favorite channels.
I would recommend this to a friend Rowdy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brings in excellent streaming, takes little room and blends into the room
I would recommend this to a friend- Pros mentioned:Range
Antenna
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. It has good distance. It is a good color.
I would recommend this to a friend DigitalAntenna
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far, I can now clearly get all the channels I wanted.
I would recommend this to a friendNo NBC in Oakton Virginia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and integrates with our Google+ TV. However, it DOES NOT receive NBC in Oakton, despite the broadcast tower being within five miles of our house. All other OTA channels are clear, but Channel 4, NBC is not!
I would recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi DrDave! Sorry to hear you are having trouble pulling in the NBC channel in your area. This could be due to the location of the tower and where you installed the antenna in your home. In these cases, we suggest moving the antenna to a couple different locations and running some additional channels scans after moving the antenna to see if you can pick up the signals that are not coming in. It is important to remember, the higher the better when it comes to placement. If you continue to have trouble after trying this, just give our support team a call at 877-825-5572, and they will perform a free signal analysis to help pinpoint what the problem may be. We are available Monday-Friday to help. We appreciate your purchase and honest feedback.
Never again on line
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in the valley just outside of San Francisco in San Ramon and I could only get 1 HD channel and about 10 channel I didn't want, all of them were non English speaking channels. However, the most difficult part was the ordering on line. Best Buy online ordering system is a mess.
No, I would not recommend this to a friendWorth It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money, I have a great signal and don’t have to have any type of cable bill.
I would recommend this to a friendMoho Gateway antenna
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't give me quality reception for most major channels. I can pick up NBC and ABC but not Fox or CBS. Maybe I need a stronger antenna but others in my area get better reception with a similar product.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hello user756328, thanks for letting us know about the reception issues. With most indoor antennas, you need to try the antenna is various locations in a room to see if you are picking up the best signal. We also recommend you scan the TV for channels every time you move the antenna. The towers are 1500 feet tall with most of the transmitters towards the top of the tower, so there could be some obstructions like trees or tall buildings between the indoor antenna and the Fox and CBS tower, so we recommend placing the antenna higher up and rescan the TV for channels. We are here to help if you need assistance M-F 9am to 7pm at 877-825-5572.
God, but no for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get the 10.2 channel, jump from channel 7 to 13
I would recommend this to a friendBrand response from Mohu Customer Service
Posted .Hello, we are sorry to hear you're not receiving the TV channel 10.2. Please give us a call. There are many factors that can cause TV signal interference, like terrain and obstacles between your home and the TV tower which is most likely why you are not receiving the channel. You might be able to fix the issue by simply moving the antenna up higher in the room or by moving the antenna to another location in the room. We would be happy to provide you with a free signal analysis in your area to offer better troubleshooting tips to solve the issue. We are available M-F 9am to 7pm at 877-825-5572. We are here to help, even if you have already returned our antenna.
Don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a piece of garbage. I live in a metropolitan area right on top of the towers. It barely picked up 3-4 of the over 50 towers around.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Greetings! We apologize you have not had a great experience with our Mohu Gateway Plus Amplified HDTV Antenna. All locations and terrains are different. If you are in a more urban area, or at a closer distance to the broadcast towers, there is a good chance you do not need an amplifier. Over-amplification can occur within a shorter distance to the towers and could very well make your reception worse. Please give us a call at 877-825-5572 so we can perform a FREE detailed signal analysis of your location to see what the problem could be and if a non-amplified antenna will work better for your area. We are here Monday-Friday to help! Thank you.