Customer Ratings & Reviews
- Model:
- GATEWAYXG
- SKU:
- 6545982
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Gateway Plus Amplified Indoor HDTV Antenna for its excellent reception, resulting in better picture quality and a wide variety of channels. The antenna's performance, ease of use, and setup are also appreciated. However, some customers have reported issues with signal strength, noting difficulty in receiving many local stations.
This summary was generated by AI based on customer reviews.
Didn't work for us
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This antenna didn't work for us in our living room.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hello from Mohu! We would be happy to provide you with a free signal analysis in your area to offer better troubleshooting tips to solve the issue. We are available M-F 9am to 5pm at 877-825-5572. Thank you for your purchase and honest feedback.
Good Signal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better signal than the any of the other products I have used in the past
I would recommend this to a friendSales
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was nice. This is the only person I come in contact with
I would recommend this to a friendAntenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy good quality and a lot of channels i recommend this product
I would recommend this to a friendantenna review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some stations reception are not too good some even said no signal.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi there! Please give us a call at 877-825-5572. We would like to help troubleshoot and look into why you are not receiving any signals. We are here Monday-Friday to help. Thank you!
Not satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In 78023 zip code I could only receive a few channels and those were very pixelated and choppy.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi Steven! I looked up your address, and this is definitely odd considering you have quite a few channels with strong signals. We’d love the chance to help troubleshoot. Please feel free to reach out to our customer support team at 877-825-5572 — we’re happy to assist and see if we can get you those channels!
Not a a Universal fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB connection does not fit into the USB port of my Panasonic Large Screen TV and actually bent & damaged the terminal points.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hello Pat, we're very sorry to hear about the damage to your TV’s USB port. This is certainly not the experience we want any of our customers to have. Please call us as soon as possible at 877-825-5572 M-F from 9am to 5pm CST, and when you reach a representative, request to speak directly with our Customer Service Manager so we can address this issue with the urgency it deserves. We appreciate you bringing this to our attention and want to help resolve it promptly. Thank you!
Good reception
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well used it to watch the world series go Rangers
I would recommend this to a friendNot worth 70 some dollars.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live 30 to 40 miles from broadcast towers. Could only pick up 8 to 12 channels, and only 1 or 2 was a major network.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi Anthony, please call our support team for help with the Mohu Gateway Plus. You should be able to receive signals if you are in range, so there might be a hill or another obstruction between your home and the tower. We are here to help and can determine this for you and help you position the antenna in the right place to receive those signals. We are available 9am to 5pm Mon-Fri CST at 877-825-5572. Thank you for your purchase and honest feedback.
Disappointed buyer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had the Mohu HDTV Antenna installed today by best buy techs and one half hour after they left the antenna couldn't Pict up any tv air channels and its 11:55 pm and still no over the air channel's. I am extremely upset with the product and the service I paid for this product is no good. I will never tell people to buy it, but I will tell them not to buy it or the bolu product either. DON'T BUY THIS
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi Herb! We apologize you have not had a great experience with our Mohu Gateway Plus Amplified TV Antenna. If you happen to be in a more urban area, or at a closer distance to the broadcast towers, there is a good chance you do not need an amplifier. Over-amplification can occur within a shorter distance to the towers and could very well make your reception worse. Please give us a call at 877-825-5572 so we can perform a FREE signal analysis of your area to pinpoint what the problem could be. We are here Monday-Friday to help! Thank you.
Very Poor Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy enough to set up, but the picture was constantly halting and pixelated.
No, I would not recommend this to a friendavoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt pick up a signal 15 miles away from antenna
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Greetings! We apologize for any inconvenience this has caused. Considering your short distance from the broadcast towers, we recommend you trying a non-amplified antenna. There can be quite a bit of interference when you are too close to the towers while using an amplifier. We do sell a non-amplified version of this exact antenna, https://store.gomohu.com/mohu-gateway-indoor-hdtv-antenna-grey-with-10ft-coaxial-cable-and-base-stand.html. If you have any questions, please reach out to us directly at 877-825-5572 or chat with us online at https://www.gomohu.com/support.html. We are available Monday-Friday to help!
not a hit for me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for this indoor antenna based on web site and reviews, but I only get one channel in my zip code 32934. Perhaps it is my home's construction materials, idk. I'm guessing that I will need to look into outdoor antennas in the future . for now this one is being returned
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi there, before you return, please give us a call so we can troubleshoot the reception issues you are having. We are available M-F 9am to 5pm CST at 877-825-5572. Thank you!
- Cons mentioned:Signal strength
Mr. Alex Alexander
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Poor signal. Purchased to boost signal in basement and did nothing.
No, I would not recommend this to a friend Did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this because I couldn’t get it to work and I didn’t want to be out of my return deadline
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .We are sorry to hear the antenna didn't work for you. If you are interested in learning more about antennas, even if you choose not to purchase one of ours, please give us a call at 877-825-5572 Mon-Fri from 9am to 5pm CST. We are a local St. Louis company serving the U.S. and would be happy to answer any of your questions.
No range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Gave me only 2 channels. Not worth the price
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi LisaP! We apologize our Mohu Gateway Plus did not work out for you. We wish you would have called us before you returned, and we could have helped troubleshoot to see what the problem was. We do greatly appreciate you trying our product and providing feedback. Thank you for your business!
Product not recommened
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 10 channels are not too happy with this product. I threw away the box too bad I would have returned it.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi there! We are sorry to hear our Mohu Gateway Plus Amplified Indoor Antenna is not working out for you. We are here to help get those channels! TV signals can be tricky depending on where you are installing the antenna. The towers can be blocked by trees and tall buildings 40 miles away if you are trying to reach signals 60-miles away. At your earliest convenience please give us a call at 877-825-5572. With a bit more information we can run a more thorough analysis of your area and determine why you may not be receiving certain channels. We are available Monday-Friday to help and look forward to hearing from you! Thank you for your question.
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work any better, our $19 picked up more channels
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi Korys! We apologize you did not have the best experience with our Mohu Gateway Plus Amplified Indoor HDTV antenna. If you have not already returned the antenna, please give our Customer Care Team a call at 877-825-5572. We would love to hear specifically what issues you had with the antenna, and farther assist you in getting all the channels in your area, along with the best reception possible. We are available Monday-Friday to help! Thank you for your honest feedback.
Terrible reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reception is awful and fails to keep stations clear in good weather. Will be returning.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi there, before you return the antenna, please give our tech support team a call at 877-825-5572 and they will perform a FREE signal analysis of your location. This will better assist them in pinpointing what the problem may be. We are available Monday-Friday to help! Thank you.
Waste
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very strong. Was a waste of time to buy and set everything up.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi there, we are sorry to hear you are having issues with the Gateway Plus Amplified Antenna. We have some troubleshooting tips that will help you receive the TV signals in your area. Please give us a call at 877-825-5572 and speak to one of our experts. It should only take a few minutes of your time. We are available Monday-Friday to help and look forward to hearing from you soon. Thank you for leaving a comment.