Customer Ratings & Reviews
- Model:
- GATEWAYXG
- |
- SKU:
- 6545982
Customer reviews
Rating 4 out of 5 stars with 303 reviews
(303 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Gateway Plus Amplified Indoor HDTV Antenna for its excellent reception, resulting in better picture quality and a wide variety of channels. The antenna's performance, ease of use, and setup are also appreciated. However, some customers have reported issues with signal strength, noting difficulty in receiving many local stations.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Indoor Antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may be a very good product, but I found it won't work with my TV as the power comes from a USB port, and we only have one and it's already being used. I've said yes on recommendation as long as you have an available USB port.
I would recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi there! The antenna itself is powered by a coaxial cable you plug directly into your TV. The USB cable on the power inserter can be connected to a USB port on the back of your TV, or you can use a USB power adapter (sold separately) with a standard wall outlet - like you would use to power your smart phone. You can find these adapters in most department or hardware stores. If you have any questions or would like assistance with assembly and/or installation, please give us a call at 877-825-5572. We are available Monday-Friday to help. Thank you for your purchase and honest feedback!
Rated 1 out of 5 stars
No big deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like the folded dipole I already had. Reception is exactly the same. I’m not impressed with this product and will not recommend it to anyone else.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Greetings! We apologize you have not had a great experience with our Mohu Gateway Plus Amplified Indoor HDTV Antenna. If you have not already returned the product to the store, please give our customer support team a call at 877-825-5572. We will have tips on how to receive the best signals and can perform a signal analysis of your location to see if this antenna is right for you and your area. We are available Monday-Friday to help! Thank you for your purchase and honest feedback.
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did NOT WORK! RETURNED! I wasted time & money during thr purchase, getting 2 different people attempting to make it work, time teturning it. It was worthless!
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi JoannG! Thank you for your purchase and honest feedback of our Mohu Gateway Plus Indoor Amplified HDTV Antenna. We apologize you have not had a great experience with our product. We wish that before you returned the product you would have given us a call. We take great pride in making our customers happy and have the best customer service in the industry. If you are ever in the market for an over-the-air antenna, please consider trying us again. Give us a call at 877-825-5572. We will perform a free detailed signal analysis of your area to determine which antenna is right for you and your location. We are available Monday-Friday to help!
Rated 1 out of 5 stars
Not Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont pick CBS and some channel are very choppy
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi Eddie! Give one of our experts a call at 877-825-5572 and we will be happy to look into this issue for you.
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work at all. Thought it might work (the salesman said it was better than what I had). He lied, couldn’t find the receipt or I would have returned it.
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi CathyW! We are very sorry to hear our Gateway Plus Amplified TV Antenna is not working out for you. At your earliest convenience, please give our tech support team a call at 877-825-5572. We would like to help troubleshoot the antenna to pinpoint exactly what the issue could be. We are available Monday-Friday to assist. Thank you for your purchase and honest feedback of our product!
Rated 1 out of 5 stars
Tv antenna
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv still has problems. I wouldn’t use this again. And it won’t allow me to rate it one star
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi MichelleM, while we appreciate that you took the time to write a review for our product, it would be helpful for our team, and others reading your review, to understand what issues you had with the Mohu Gateway Plus Amplified HDTV Antenna. We have customer support available Monday-Friday to help with assembly and installation. We’ll also perform a free signal analysis of your area to make sure you pick up the available signals in the surrounding area. For assistance call us at 877-825-5572. Thank you!
Rated 1 out of 5 stars
Simply Put - It Did Not Work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product did not work. Beware. Test it before.!
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi AnthonyR! We apologize you are not having a great experience with our Mohu Gateway Plus Amplified TV Antenna. We are here to help! There are various reasons why an antenna may not pick up certain channels. If you have not already returned the product, please call our tech support team at 877-825-5572, and they will perform a free home signal analysis to pinpoint exactly what the problem could be. We are available Monday-Friday to help. We appreciate your purchase and honest feedback.
Rated 1 out of 5 stars
Not a good antenna.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t even pick up channels in local area. Avoid this .
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Greetings BruceF! If you happen to be a short distance from the broadcast towers, we recommend you trying a non-amplified antenna. There can be quite a bit of interference when you are too close to the towers while using an amplifier. You can give us a call at 877-825-5572 and we can perform a detailed analysis of your location, this will help us determine what the issue is and we can advise on a solution. We are available Monday-Friday to help! Thank you for your purchase and honest feedback.
Rated 1 out of 5 stars
disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lived in carol stream moved to Elgin cant pick up channels
No, I would not recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi TerranceC! When connecting your antenna in a different area, it is important to remember to perform a channel scan using your TV remote. Since you are in a new area, we do have a free app that can help. It is called Antenna Point you can download to your iOS or Android phone. Once you download, the app will identify your location. You will see the towers in the surrounding area, so you aim the antenna in the right direction to pick up the TV signals. If you continue to have issues after trying these tips, please give us a call at 877-825-5572. We can perform a detailed analysis of your area to determine what the issue could be. We are here Monday-Friday to help. Thank you!
- Pros mentioned:Performance
Rated 4 out of 5 stars
Works as advertized
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a bit of problems understanding the instructions, bit it worked like a gem
I would recommend this to a friend - Pros mentioned:Reception
Rated 5 out of 5 stars
MOHU has great products I have 3 of them.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great antenna for a newer tv. Picks up lot of stations some you like and some you don't.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Antenna
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Get about 15-20 channels. Easy to hook up and set up teh channels.
I would recommend this to a friend - Pros mentioned:Range, Reception
Rated 5 out of 5 stars
Just What I Needed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picking up 60+ channels and no choppy reception even on cloudy rainy days .
I would recommend this to a friend - Pros mentioned:Reception
Rated 5 out of 5 stars
MOHU
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We lost channels from our carrier, I researched antennas and found the perfect one. Easy to install. We love it. It has given us back our favorite channels.
I would recommend this to a friend Rated 5 out of 5 stars
Rowdy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brings in excellent streaming, takes little room and blends into the room
I would recommend this to a friend- Pros mentioned:Range
Rated 5 out of 5 stars
Antenna
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. It has good distance. It is a good color.
I would recommend this to a friend Rated 5 out of 5 stars
DigitalAntenna
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far, I can now clearly get all the channels I wanted.
I would recommend this to a friendRated 3 out of 5 stars
No NBC in Oakton Virginia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and integrates with our Google+ TV. However, it DOES NOT receive NBC in Oakton, despite the broadcast tower being within five miles of our house. All other OTA channels are clear, but Channel 4, NBC is not!
I would recommend this to a friendBrand response from Mohu Customer Service
Posted .Hi DrDave! Sorry to hear you are having trouble pulling in the NBC channel in your area. This could be due to the location of the tower and where you installed the antenna in your home. In these cases, we suggest moving the antenna to a couple different locations and running some additional channels scans after moving the antenna to see if you can pick up the signals that are not coming in. It is important to remember, the higher the better when it comes to placement. If you continue to have trouble after trying this, just give our support team a call at 877-825-5572, and they will perform a free signal analysis to help pinpoint what the problem may be. We are available Monday-Friday to help. We appreciate your purchase and honest feedback.
Rated 1 out of 5 stars
Never again on line
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in the valley just outside of San Francisco in San Ramon and I could only get 1 HD channel and about 10 channel I didn't want, all of them were non English speaking channels. However, the most difficult part was the ordering on line. Best Buy online ordering system is a mess.
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money, I have a great signal and don’t have to have any type of cable bill.
I would recommend this to a friend






