Customers are negative about the lack of a handle on the 57-Bottle Wine Cooler with Electronic Thermostat Controls. Several customers noted that a handle is not included and needs to be purchased separately, impacting their overall satisfaction. This omission prevents them from giving the product a higher rating. The wine cooler itself is otherwise well-received.
This summary was generated by AI based on customer reviews.
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Rated 1 out of 5 stars
Can not be repaired
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the house that comes with 2 new wine fridges, one worked for 2 years and another one worked for 8 years, now both are not working, called the services, was told that can not be repaired.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This wine cooler has been installed for about 3 months. Works wonderfully with 2 temperature settings: one for reds and one for whites! Has lots of room for storage. Has a great look (nice wood on the racks) especially when matching other GE products. Very happy with this appliance. Just have to remember to order handle separately. Doesn’t come with the appliance but not charged extra.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We loved our previous Monogram wine chiller so we ordered another one, which though it took 2 months to get here, is every bit as nice as the previous one.
However, we didnt know the handle has to be ordered separately for another $150!?? what's up with that??
So we get a new cooler with no handle which took another month to get here. Be sure to order both at the same time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Standard wine bottles don’t fit. Shelves are too close together, bottles get caught, drawers won’t open and the labels are damaged. Bad purchase. I’ll end up replacing this unit soon.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Moved in to a condo with the fridge and the previous owners said it had never worked. I called the GE repair service, and the guy came out, said “See, it’s not cold”, told me I needed to buy a new one, and charged me $150 for that. Totally useless customer service. GE was bought out and doesn’t stand by their products. Avoid at all costs.