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Customer reviews

Rating 4.9 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers express satisfaction with the protection and peace of mind that Monthly AppleCare+ offers. They appreciate the free coverage that comes with the purchase of certain Apple products and find the coverage to be perfect for their Apple devices. Customers also mention that the service comes in handy whenever needed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 65 reviews
  • Cons mentioned:
    Clarity

    Rated 5 out of 5 stars

    Confused

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more clarity not sure if I’m getting all the benefits of this program

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great best buy apple care program!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included in my purchase of my apple watch as part of the total tech that I purchased. I recommend total tech to everyone because of how much you actually receive when utilizing it thoroughly for your purchases and gifting for holidays and birthdays. Apple care is always an additional expense, especially when you are buying multiple items, but not when you buy them through best buy. That is the delight. Apple care is great and so is being able to use it directly through BB and not have to go to an overcrowded apple store with knowledgeable geek squad certified apple techs waiting to help. I was super impressed. I have had several devices serviced there. Unlocked, backed up, restored, you name it and they have been great!! I normally don't do reviews, but I have really become fond of this.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare+ saved me hundreds $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to worry about my investment. I have had to use AppleCare+ in the past and it saved me hundreds of dollars. I am a fan.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Phenomenal value with annual Total Tech membership

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Apple eveything for my grandaughter to go off to campus. Free Applecare for 24 months - whaaat! I have peace of mind and won't be getting those phone calls that something broke..lol

    I would recommend this to a friend
  • Pros mentioned:
    Free, Peace of mind

    Rated 5 out of 5 stars

    Free bonus with Apple Watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with Apple Watch purchase. Happy for the piece of mind for first 24 months.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare+ is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of apple products in our family. I've skipped out on buying AppleCare+ several times, and without fail those are the devices I've had trouble with. It's peace of mind, and has helped us in a pinch with a product multiple times. I'd say it is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Total Tech is so worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech comes with a lot of perks. Apple Care on most items is one of them. This is much needed. It makes accidents as well as possible malfunctions not so stressful.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare is for Me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, works extremely stay protected , make sure you have a working phone. I purchase Applecare with all Apple Products

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Tech / Apple Care Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the Tech package yet . Upon purchase it was sold as a beneficial purchase . I feel from review purchase it is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Total Tech membership! With every product I buy including Apple products, they give me FREE apple support! ITS A NO BRAINER

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Three Years In: Apple Care's Ten-Year Protection P

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three years of having Apple Care safeguarding my Apple Watch with its impressive ten-year protection plan, I can confidently say it has proven to be an invaluable investment. Twice I've had to replace my watch due to accidental damage, and both experiences were remarkably smooth and efficient. Apple Care's comprehensive coverage has provided me with a sense of security, ensuring that my Apple Watch remains in top condition. The convenience and reliability of this service have made it an essential companion for anyone seeking long-term peace of mind for their Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Aldo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will have a piece of mind for two year with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for your Apple products !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a safe and great product for all your Apple products! You cannot go wrong with this service!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a reasonable cost. Hope i never need to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Benefit

    Rated 5 out of 5 stars

    Adventurer for new stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, I have not found out what AppleCare is for. I will do some research to learn the benefit of it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Product coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect coverage for any apple product! And the customer service reps are wonderful and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to ensure the product is protected as per the plan and to avoid unnecessary loss.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Better at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I get the Apple care free with my Best Buy total tech

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received "free" as part of Totaltech membership. Nice to have for piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Handy

    Rated 5 out of 5 stars

    great watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice watch. I love it. Easy to.use. I would highly reccomend to anyone wanting a smart watch.

    I would recommend this to a friend
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