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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are positive about the protection, peace of mind, coverage, warranty, worth, reliability, and convenience of the Monthly AppleCare+. They appreciate the protection it provides for their devices and the peace of mind it brings. Customers also find the coverage and warranty to be comprehensive and reliable. Many customers believe that the AppleCare+ is worth the price and recommend it for all Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 350 reviews
  • Rated 5 out of 5 stars

    Apple i-pad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but the it almost over then i will no longer be able to call or take my i-pad in to best buy . And thats going to be sad. Only if i buy another one. I will ony be anle to get help ji i pay. Lord i hop l am wrong. Please someone tell me if i can still get help with my i- pad if i need it. Thank you. The customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly AppleCare+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it. A year ago I had to get my Apple phone fixed and it was expensive in terms of my budget. The AppleCare+ is great and fits my budget in case of a mishap.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection, Warranty

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare provides comprehensive support and coverage for your Apple devices. It extends the warranty and includes technical assistance from Apple experts. With AppleCare, you receive repair or replacement services for accidental damage, ensuring your devices remain in top condition. It’s a smart investment for long-term protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coverage for Apple products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely need to use this but glad to have it. Apple has reliable products. The phone tech support is often handy to have for day to day questions.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Warranty

    Rated 5 out of 5 stars

    It’s worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased apple care with my apple products. Warranty and accidental repairs have always been a smooth process and peace of mind has a value in protecting devices I use daily.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Warranty

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case you need it! Havnt had to use it this go around but I hear it’s better than other “warranties” or “insurances”

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Top tier program.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is worth every penny to get this protection on just about everything I buy from Best Buy. Apple care included on every purchase is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPad/I mac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple care any products I have I know that they will fix because of Apple cre it’s a great protection for your devices

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Always get warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her upgraded tablet so made sure since she can be rough to always protect and purchase warranty Made a great choice !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of applecare for the hotline and store help access because I almost always need help with each iphone or whatever device I buy past the free 90 day window. Comes free on apple devices at best buy when you're a total care member or whatever they call it which is great and adds up when you have 5 iphones, 2 ipads, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Worth

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny definitely recommend. Get it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included with Total

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing that Apple Care was included on my wife's new iPhone because we are BB Total members. If you are not a Total member, do it! Saves so much money and hassle when something goes wrong. We haven't had to use the Apple Care but have used Total so much. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Worth

    Rated 5 out of 5 stars

    Aalways worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Apple protection! Well worth it! we plan to keep it!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Protect your AirPods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the AirPods I purchased. It is good to have peace of mind and protection in the case of damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Monthly AppleCare+ (up to 24 mo.)

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ allows you to put protection on a device that you buy. I would recommend getting AppleCare+ on an apple device if you haven't already.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    Great insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for purchases, piece of mind!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Insurance is insurance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use it but would not be without it. I guess it's a good thing if you do not have to use it. Products are all working great!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy warranty support from apple. Must have for apple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for your apple products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a hige apple fan but do have a couple ipads and having apple care is a must, all electronics arent made like they used to be, a care plan is a must have for piece of mind

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my iPhone in the water for the second time! The first time I did not have AppleCare and had to pay full price for a replacement. The second time I had AppleCare and only paid $99 for a replacement.

    I would recommend this to a friend
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