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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 323 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with AppleCare's protection, peace of mind, and insurance coverage. They appreciate the free 24 months of coverage, great service, and the fact that it is a worthwhile investment for Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 323 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection is worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth it and can help with protection for the products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have coverage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but nice to have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed working with best buy geek squad for all my repairs. I highly recommend getting apple care through best buy or purchasong tge total tech membership for included Apple care.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple doesn’t seem to offer the support it used to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care used to be an automatic purchase for me since they were really helpful and would repair or replace stuff. Over the last year it’s been bad across the board. My 2019 MacBook keeps shutting off and has obvious gpu issues. They replaced the logic board and the problems got worse. It’s been in 3 more times since then and all they’ll do is reinstall MacOS. They said they’d replace it but only after it’s been repaired 3 times and they refuse to repair it. I’m gonna end up selling it for parts with Apple care still active on it. Last year I cracked my phone screen for the first time. Unpaid the deductible to have it repaired. Tel hey replaced everything but the frame and didn’t properly seal it, so a few months later water got in. The repair itself is supposed to have a year warranty but they made me pay an even higher fee to replace the phone with a refurbished device after water got in from their bad repair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Stress

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted my granddaughter will have this gir 2 years. It is good to know if there are any issues or problems it will be taken care of.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    best case scenario? I think not!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine case for what I need, nothing super impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it’s great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very fast and responsive. They answer the phone when you call which is rare unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get apple care! Its very handy to have when needed and to be prepared for things that can arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with logic board and went to apple right away. They fixed the issue quick and were pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is the BEST! I'd rather talk to Applecare any day rather than the geek squad service line!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a MacBook pro on Black Friday and got apple care for free because im a totaltech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get in and out with what i needed even tho it was black friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hdmi usb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love with adapter. I use it for my macbook and ipad. Very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a MacBook without Apple Care. It covers everything.

    I would recommend this to a friend
  • Cons mentioned:
    Worst company

    Rated 1 out of 5 stars

    Never Buying Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST COMPANY EVER. MY LAPTOP WAS STOLEN IN THE MAIL!!! They marked what was inside!! I have been waiting over a week for a replacement & they canceled it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    evereyone has the macbook should get this it’s the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best. Customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Didn’t have to use it. We shall see..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth it but it is nice if you need it I guess.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though my Apple iPad was bought from another store geeksquard would not cover any work

    No, I would not recommend this to a friend
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