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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 323 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with AppleCare's protection, peace of mind, and insurance coverage. They appreciate the free 24 months of coverage, great service, and the fact that it is a worthwhile investment for Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 323 reviews
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for free because i bought total tec membership

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    I am very satisfied with both of these programs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this plan when I purchased my new MacBook Pro laptop. I am also a Best Buy Premium Total Tech Support program member. Between the two programs I have total confidence in the protection of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable, easy, and convent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's applecare. I'm guessing you know what it is. I will say something they don't really say, but I find apple is good about. If I have applecare on at least one product they are usually willing to help me with any of my apple products through the chat/text feature. It is very easy and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Free with Total Tech support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with total tech support subscription and added with no charge.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    insurance for iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance for iPhone 11 in case of damage paying monthly fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 characters +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool, never had to use it so I guess that’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have for my items but thank goodness I don’t need it yet

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Apple care is a no brainer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is covered! Automatically! Nothing to worry about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care with Best Buy helps!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps a lot! Got a good service. They are receptive to all your concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have it. Through carriers there is a waiting period. Apple if they have a replacement you get it same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you are buying an apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Foul ball killed my Mac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a baseball crush his leas than year old Mac while reporting for his college team. Apple care fixed it for a flat fee of $300 no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good and was able to use and would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for the money with total tech. Can't be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there for you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is only as good as the people who provide support. I can NOT say ENOUGH to Highly recommend GEEK Squad staff. Each individual has provided VERY Professional support, very knowledgable, able to handle every problem and challenge brought their way, without delays. THANK YOU!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but great for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this because when you don’t something will happen. If you do decide to purchase a total rewards membership you get this free since you’re a member and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Sense of Ease!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me and my son a sense ease and not worrying about any damages to the computer because of the AppleCare+ we bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy claim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Submit claim. My next phone arrived within 3 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as you’ll pay for Apple and Mac, I can’t imagine NOT having this. It seems pricey, but not as much as having to replace your machine. I tend to err on the side of caution and I feel better knowing this is in place. Value and ease of use to be determined. So far, so good!

    I would recommend this to a friend