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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 323 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with AppleCare's protection, peace of mind, and insurance coverage. They appreciate the free 24 months of coverage, great service, and the fact that it is a worthwhile investment for Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 323 reviews
  • Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care covers warranty on Apple products, it helps if something goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Care was Worth it, however, we returned the product and did not use its benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a 100% must have. You’re glad to have it when something happens with your device. Completely refundable if you return it before the warranty expires and/or you trade the device in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech wins.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is the best warranty coverage you can get, too bad is so expensive. I wish there was another product that would give me apple care, but at a lower cost.......TotalTech to the rescue. Seriously, look into it if you plan on purchasing alot of stuff from the BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An essential for any Apple owner. Have used several times in the past and wouldn’t be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked as advertised.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got AppleCare+ through my TotalTech membership, and it worked just fine when I needed a repair at the Apple Store. It showed up in their system, and I didn't have to show anything about the purchase--it was all in the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ll worth the Total membership price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receive Apple Care as part of my Total membership on any Apple products I purchase. It is well worth the membership to get this comprehensive coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used AppleCare for years, but thought it to be a wise and economical purchase with the purchase of my 14" Mac Book Pro. They set everything up, transferred data, and answered initial questions in short order. Glad to have this help for this next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best care there is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Apple care with all my Apple laptops for over twenty years. They are quick to answer, always pleasant and manage to remedy the problem in a short time. The one time they actually had to exchange my device, I had a new one the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I’ve ever had!!! So easy to use, clean, updated laptop and pretty light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential! After spilling water on my device, this was crucial in getting my device replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! Only thing I'd change is the storage capacity, I should have ordered a large one due to my business lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Membership is worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included for free with my device because of my total tech membership! This membership is definitely worth it! If anything happens to my device in the next two years it will be covered!

    I would recommend this to a friend
  • Pros mentioned:
    Great service

    Rated 4 out of 5 stars

    Great support

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service for all of your Apple needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is well worth it, most likely it’ll be cheaper to buy apple care than it would be to have to pay for any repair costs you could end up with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an excellent purchase. I don’t have to worry about my laptop messing up if it does I could just take it for review at Best Buy. the best thing about it was I got The protection with My total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when it is included with the MyBestBuy Membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth taking this. It pays for itself very quickly. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it and thank me later :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most important things to consider once you buy any Apple product, especially a MacBook or iMac. Just get it and thank me later once you need repair or warranty service :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I bought this for my son since he’s going to college. This is a great product. Great customer service.

    I would recommend this to a friend