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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 97 reviews

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    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers commend the peace of mind that AppleCare+ offers, describing it as invaluable and confidence-inspiring, especially for expensive purchases within the Apple ecosystem. They also appreciate the protection it provides against potential issues and malfunctions, ensuring a sense of security for their devices. While some acknowledge the importance of AppleCare+, others express a sense of resignation, suggesting that it is almost a necessity due to the likelihood of issues arising after the standard warranty expires.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 97 reviews
  • Rated 5 out of 5 stars

    If buy lots of Apple stuff, get My Best Buy Total!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIG SAVINGS! I would've got My Best Buy Total way sooner had I known years ago when first started buying everything Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is amazing because it really helps when you're in a pinch! I had AirPods and they hooked me up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care super important

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get it included via my Best Buy Plus membership. Super important to have in case any issues arise after return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple care!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever is purchasing Apple care ahead of time, it’s a wonderful resource Love Apple care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is nice to have but hopefully I will never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase for my device!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple care plus! I recently bought a new macbook pro and It was a no brainer when the cashier asked me if i wanted to add it.

    I would recommend this to a friend
  • Pros mentioned:
    Applecare
    Cons mentioned:
    Overpriced, Proprietary

    Rated 3 out of 5 stars

    Remember its only 24 months

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always remember to purchase more AppleCare since your computer will probably run into issues only after AppleCare is expired. I'm not a fan of Apple, overpriced computers,everything proprietary, and you have to run to them for everything. BestBuy couldn't even setup my new mac with the old mac's files. Had to go to the Apple Store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction guaranteed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; I would highly recommend for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Get Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer. Gotta have this insurance for a Mac. Too much can go wrong. Especially if you have a cat and goat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare always awesome! Recommend BB membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare always awesome! Recommend BB membership because the first two years of any AppleCare is included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is an absolute lifesaver! It provides peace of mind knowing that my devices are fully protected against unexpected issues. The extended warranty and accidental damage coverage have saved me from costly repairs more than once. The customer service is top-notch—Apple’s support team is always friendly, knowledgeable, and quick to resolve any problems. Whether it's a hardware issue, battery replacement, or technical support, AppleCare ensures my devices stay in perfect condition. If you own an Apple product, investing in AppleCare is a no-brainer. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don't need to make a case for this and ain't much to say other than it's great. Too many accidents happen to not have this.

    I would recommend this to a friend
  • Cons mentioned:
    Total tech

    Rated 5 out of 5 stars

    Total equals greater with apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia apple care is great as i wasnt going to gst total if i wasnt getting this in total. I was told after the switch from total tech to total it might not be included. But iwas told differently later so this is greatr addition to my coverage lnowing apple is behind my mac just in case witj my my new total plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have an Apple device? Get AppleCare+.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the AppleCare+ with any Apple product I purchase. AppleCare+ comes automatically with the Best Buy Total Protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my Appld Care, but feel good knowing I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and overall wuality experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately after walking into the store, we were approached for help which was fantastic. The employee was extremely helpful and gave us all the information we needed to make the best purchase possible. Overall a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare for up to 24 months comes free with any purchase I make at Best Buy. Total peace of mind and gives me the confidence to always purchase my products from Best Buy. I get this with my Best Buy Total Membership. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind with AppleCare+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying AppleCare+ for my MacBooks was one of the best decisions I've made. The peace of mind knowing my devices are covered is invaluable. I’ve already had a couple of issues resolved seamlessly. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Applecare

    Rated 5 out of 5 stars

    AppleCare on a MacBook protects your investment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare for a 2000 plus laptop? Need I say more. A no brainer for any apple fan who shops at Best Buy…total care at Best Buy rocks…this only was worth the yearly cost.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Ease of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of mind that you get knowing ur purchase is protected especially on expensive purchases. Wish you could buy longer warranties

    I would recommend this to a friend
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