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Customer reviews

Rating 4.9 out of 5 stars with 147 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the peace of mind and protection that AppleCare+ offers. They appreciate the high-quality screen and the overall Apple product experience. Customers also find value in the protection plan for their devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-147 of 147 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend apple care for all available products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better to be safe than sorry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend AppleCare, mostly because it’s an investment that could potentially save you lots of money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only worth it through total Tech membership.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting AppleCare protection is amazing as long as it's included with your total Tech membership. Apple literally designs their products to make them horribly expensive to repair if you don't have their Apple Care protection plan. Otherwise asurion's laptop protection plan beats this any day of the week. Price for fix is about the same or cheaper, and I've often had Asurion just give me a refund for the device rather than fix it. That includes price of the product plus tax in the form of an Amazon gift card.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Builder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product multiple functions for home and work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $179 for Best Buy to be a middleman that does nothing. I’ve sent my beats earbuds in on October 22, 2025 because the mic stopped working and instead of being given a replacement or expedited repair they sent it to Apple snail mail, where it’s been sitting since October 28th (that’s how long it took before it actually got to Apple! I could have just dropped it off there myself. BestBuys ridiculous Total Member service is a joke and so is the fake Apple Care they offer. Just buy your stuff on Amazon and get their warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how apple care is included when you purchase a ipad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Full Reimbursement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that the product would be fully replaced if damaged and there would be no out of cost.

    No, I would not recommend this to a friend