Customer Ratings & Reviews

I’ve been using it for a couple of months now and honestly, it’s been a great experience overall! Battery life is pretty solid for everyday stuff—if I’m just working on Word documents, playing music, or browsing on Google, it easily lasts me hours without any stress. But when I shift to heavier tasks like editing photos on Adobe Photoshop, I can get around 2 hours of continuous use before needing to plug it in. I’m hoping to find ways to stretch that a bit, maybe with some tweaks or settings. Performance-wise though—this thing is a beast! It handles graphics-heavy work and video editing like a champ. Super smooth, super fast, and the touchscreen with that high-res display makes everything look incredible. All in all, I’m really happy with this machine. Just be mindful of battery life when you’re diving into demanding creative work. Other than that, it’s a powerhouse.

I have purchased thousands of dollars worth of electronics at Best Buy over the last few years. I have found the Best Buy Total protection to be a great addition for extended warranty and also the ability to return items for 60 days.

The best Laptop among the competition I tried the Rog G18 14th gen i9, 4080 16gb, 32gb ram it is amazing in it's own way, however the build quality was sub-standard, it would bow and fleg when it was being moved or lifted so, as a laptop not for me, but you you wanted to leave it on a desk and never move it, it could be for you, the 4080 Deffinetely outperforms the 4070 but not to the extent of a low quality laptop. I also tried the Legion 7i 4060, 16gb ram, i78 14th gen It has the same build quality as this one, however the performance specially in 3D and having to upgrade the ram right away made it a lesser choice the 4060 on it also was a challege for the laptop, and made it question it's futute ability to stay relevant. So having tried a higher tier and lower tier laptop, I feel pretty confident on my purchase. I only with I had the funds for the Legion i9 with 4080 12gb, 64gb ram, IPS (maybe OLED in the future) But since I have a dedicated gaming PC, I only wanted a SOLID build quality laptop so I can move it around, take it out, take it to the job, or a friends house and have similar performance, This was the best overall fit. That would be the ideal laptop for me, but as configured it is a little over twice the price point of this one. and since I'll be using it for CAD and other work related programs, once I hook the laptop to a 34" Ultra wide OLED screen, all those bad things go away and you are left with an amazing solid machine at a decent price. Can you get the same hardware for cheaper? yes. Would I expect that cheaper laptop to outlast the build quality of a Lenovo Legion? absolutely not. The frame does not flex or bow, the screen does not flex or bow the only thing missing is a rear port USB cable for a KVM switch, it has 4x but on the sides. small complait. It's an amazing, capable laptop.

So far this laptop has performed amazingly, super quiet and I have had any overheating issues. I love how the command center allows for easy switching between performance modes and how you can easily customize your RGB on each zones of the laptop. The Gorilla Glass surrounding the cooling fans makes for great looking aesthetics and the body color is a beautiful matte teal finish. If you are looking for a great gaming laptop, this is the one.

Worth Every Cent I used to skip protection plans—until I got burned. Now? I never buy tech without Best Buy’s Total Protection Plan. It’s bailed me out more times than I can count, including a full computer replacement when mine gave up unexpectedly. No stress, no endless back-and-forth. Just fast, reliable help when you need it most. Honestly, it’s like insurance for your sanity.

I'm completely impressed with this laptop's performance. The 18" 165Hz QHD display is a marvel for gaming and design. The 14th Gen Intel Core i9 processor paired with 32GB of RAM and the RTX 4070 make any task, no matter how demanding, flow effortlessly. Plus, the Dark Metallic Moon design gives it a sleek, rugged feel. Perfect for demanding gamers and creators. 100% recommended!

This laptop si amazing, I love it. Arrived on time

Thank goodness I had this and I highly recommend it to everyone. My Asus gaming computer crapped out. It could not be fixed, so Best Buy gave me an original purchase price refund on a gift card. I immediately bought another gaming laptop that I’m very happy with. I could only provide a picture of my new laptop.

This laptop is very well designed. Very creative with the ability to switch between regular laptop mode and 2 monitor system. its been an over amonth. I had my doubts if I should buy a ASUS laptop instead of mainstream Dell or LP or Lenovo but I am very happy with this model and its overall performance. For those worrried to buy a not so branded product, just buy the annual tech and product support package from Best buy and it covers this laptop end to end for 1st 2 years. If i had one feedback, something should be done to the heating up on the laptop around the charging port but I have kept the laptop running all night and its all good. This one is a keeper.

I just got the Monthly Best Buy Protection (up to 24 mo.) upon purchase and I’m glad that it offers so much in terms of value, especially at no cost! This policy gives me peace of mind for my new electronics as I am insured against any potential problems without any upfront fees. Pros: No Cost: I purchased this protection already attached to the item, therefore making it more valuable without additional charges. Comprehensive Coverage: It has a broad range of issues that I can be comfortable knowing that my device is well protected. Flexible Duration: This is enough duration for most electronic gadgets since it lasts up to 2 years. Cons: Lack of Details: More information on what exactly is covered and how to make claims would be good. No Physical Documentation: A physical card or detailed PDF would make it easier to understand the benefits. All in all, while I like this insurance because it adds value to my purchase, some more specific details about how one could utilize them if necessary.

After having this computer for about 3 months i can say this has beyond met my expectations. Perfect for high softwares such as CAD and MATLABS for engineering perfect for students.

### Comprehensive Coverage at Your Fingertips The Monthly Best Buy Protection Plan is essential for safeguarding your electronics. It offers extensive coverage for accidental damage, mechanical issues, and theft, giving you complete peace of mind. The flexibility of monthly payments makes it budget-friendly, avoiding hefty upfront costs. Best Buy’s stellar customer service ensures quick and hassle-free resolutions, making it easier than ever to keep your devices in top condition. This plan is a smart choice for anyone looking to protect their valuable tech investments. Highly recommended!

Great protection plan, anything can go wrong and these guys will help you out!

This will be my third G14: 2023, 2024, and 2025. As always, great build quality and performance.

Excellent keyboard protection keeps you're laptop staying safe

My recent visit was the easiest shopping expierience I have ever had! I left feeling confident in my purchase and I'm glad i had the opportunity to shop at such a friendly and informative store!

As someone who is always worried my stuff will break no matter how careful I am, this is absolutely worth the piece of mind.

The Monthly Best Buy Protection plan is a valuable investment for added peace of mind. With extended coverage for up to 24 months, it offers protection beyond the manufacturer's warranty. The monthly payment option is convenient, allowing for easier budgeting. The customer service provided is responsive and helpful. Overall, I recommend the Monthly Best Buy Protection plan for those seeking additional coverage and reliable support.

Totally amazing I bought our daughter a $1700 laptop for college - she accidentally dropped it and broke the screen and bent the frame - long drop Geek squad repaired it under my plan but when it arrived at the store the Geeks were not happy as the frame was still bent. They called me and told me to swing by and they replaced it with a brand new system. Amazing customer service Geek Squad!!!

Staff was very knowlegable and having this protection is a great peace of mind.