Customer Ratings & Reviews

Highly recommend purchasing this insurance. In the decade+ I've shopped at Best Buy, I couldn't make a better recommendation than this. Best Buy's insurance policy is one of the best in the business. If I've EVER had an issue, I just bring the item in and they either have replaced the item on the spot (no questions asked), or they're able to fix it right away. Do NOT miss out on purchasing this insurance for ANY medium or high dollar item.

Having the protection plan made me feel secure from day one. It covers accidents, repairs, and unexpected issues without the stress of high repair costs. For seniors like me, it's comforting to know help is just a call away. I highly recommend it for anyone who wants to protect their investment and enjoy their new laptop worry-free!

I've been a Total Tech member for the past two years. Easily the best value prop is the included protection plans on every purchase. Best Buy's protection plans are excellent and cover almost every scenario. Highly recommend.

so far this protection plan is working out, test will be when he gets back from his trip if the computer makes it

This protection plan is incredible. definitely helpful.

I recently bought this laptop, which exceeded all my expectations. First of all, the design of the computer is simple and modern, which is very suitable for my work and entertainment needs. The lightweight body makes it very convenient to carry, and it is easy to use wherever I go. In terms of performance, this computer is really impressive. Whether it is handling complex office tasks or high-quality media playback, it can run smoothly without any delay. In particular, the battery life is worth mentioning. Even after a long time of use, the power consumption is very slow, which is a huge advantage for people like me who often need to work outside. I am also very satisfied with the screen quality of this laptop. The high-definition display provides clear and vivid images, whether it is processing documents.

This is awesome, make sure to read all the terms and conditions though

I love this laptop! Only thing is I think there is something off about the mouse pad on the laptop, it’s sometime difficult to navigate using the mouse. I noticed this wasnt long after purchase so I will be reaching out to see what can be done about it. Also, the touchscreen is a plus I think that what I love the most. & it’s convenient when the mouse is not properly functioning.

Worth the time and money since you'll get a warranty on your most-wanted products.

Easy to set up, good deals, good protection!!!!!!!

Buy the protection it’s worth it. Geek squad are super helpful when things aren’t working right!

Have not needed any major issue help, just needed assistance from the Geek squard for micosoft install.

This came with my total membership. I am assuming it will work the way it is supposed to work -- when something doesnt work!!!!

Saved the day more than once! Geek squad members have been helpful and patient problem solvers

It’s great that we have protection for our devices.

Hoping to get the 400 dollars that is apparently offered

This is a very helpful protection to have on a big purchase like a laptop

This has helped me out far more than I actually thought it would.

Good they set my computer up very fast. Never used for any other services though but smart people.

Awesome value, so beneficial and helpful for protecting purchased items