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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 357 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 357 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value from total protection, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BSERT BUY Geek Squad is the best! These guys are so smart and they speak very clear English. Thye are so nice, polite and kind, treatijng me like a highly valued customer. What could be better?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look the protection plan. Definitely beed this with ny new personal computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT SECURITY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM DELIGHTED THAT I HAVE BEST BUYS WEBROOT PROTECTING ME NO MATTER WHERE I TRAVEL TOO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How continue renewing since I start purchasing most of my electronic purchases and other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection-Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection from all viruses, quick solutions when effected, the product is Peace Of Mind and is excellent value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my old computers content transferred to a thumb drive, my tablet and my laptop all repaired and my plan covered it ALL!! Great to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase if you buy a lot of electronics the warranty is great and hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan. Purchases covered free for My Best Buy Total Membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cost was high

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have Geek squad assistance and care , but wish the cost was not so high. I thought the price was for 2 years, but was actually the cost for each of the two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dropped the phone twice the first concert

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing I did was install a case for the phone.The first concert I went to the phone was accidentally knocked out of my hands twice. Nothing happened but it's good to know you have an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. I had an issue with my device and the protection plan covered it without any hassle. Saved me time, stress, and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every one has been great. thanks you God Bless you guy's for your help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure I needed it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I needed this since I pay $180 per year for the total protection plan

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value to purchase. I have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Highly Recomend This Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 'am replacing my HP all in one with this new computer, it is over three times faster then my old one. The Battery was going dead in my All in one , the GEEK SQUAD will not open any all in one, they have to send them off they said it would take 5 to 6 weeks to get it back. I Recomend Buying this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had their coverage for many years and even when I travel internationally, their support is stellar. The cost has been reaped many times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and solid communication. Was easy to purchase and cancel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting approach to a membership. Sounds like it may be worth it, i know we saved $400 on an orbi setup, with 2 satellites, just because I'm a TotalTech member. We haven't tried the getting stuff fixed part yet, but I do know Best Buy has ALWAYS had my back on anything I brought back. Let's hope that yrend continues in that aspect. Overall I'd have to say it's left a couple hundred $$$ to the good, in my pocket already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ease of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps knowing all of my electronics are protected for 2 years

    I would recommend this to a friend
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