Customer Ratings & Reviews

I 'am replacing my HP all in one with this new computer, it is over three times faster then my old one. The Battery was going dead in my All in one , the GEEK SQUAD will not open any all in one, they have to send them off they said it would take 5 to 6 weeks to get it back. I Recomend Buying this computer.

Excellent protection plan for your home items purchases.

I have used the Best Buy protection program a few times and found them to be professional and accommodating in addressing my concerns.

Interesting approach to a membership. Sounds like it may be worth it, i know we saved $400 on an orbi setup, with 2 satellites, just because I'm a TotalTech member. We haven't tried the getting stuff fixed part yet, but I do know Best Buy has ALWAYS had my back on anything I brought back. Let's hope that yrend continues in that aspect. Overall I'd have to say it's left a couple hundred $$$ to the good, in my pocket already.

Good protection, gives us ease of mind while we are working

The offered free of charge protection is very helpful. Thank you so much Best Buy

great program. well worth the cost. The extra 2 yr warranty on my devices is great.

With my Total Tech membership, I get additional protection on all my new tech. Covers it for about as long as I keep it.

Great purchase, all my data transferred from old to new computer with no extra charge. Then after two weeks my printer would not print. I could print test pages but computer signals did not go through. I called GEEK SQUAD and they were able to update my drivers (printer is several years old) and got it working like new. No wait for a tech to come out and no toting printer to the shop.

It's protection for my computer, I'm not sure what you want me to put?

Love it, wouldn’t trade it for anything! Absolutely necessary

after buying my computer I had a problem with it however because i had purchased a protection plan it was repaired at no cost

Piece of mind. This was a easy sell, the Geek Squad explained what was included in the package. The repaired my lap top and took information off my desk top at couldn't be fix I bought a great new desk top, wireless keyboard and mouse. I also got a discount on my new Samsung watch ⌚️. It is a no brainer if you going to buy at Best Buy.

Best purchase I’ve ever made with Best Buy. I’ve saved more money than I paid for it. Plus I have received excellent customer service and support with everything and anything I need assistance with.

the Membership is alright But to expensive you don't get a whole lot of benefits from it for $179.00 a year not that worth it

With the advance in phone technology I have used a laptop less and less. I still prefer the desktop for business, personal finance and investments. The iPhone is nice to keep track but I am more comfortable making changes and running "what ifs" on the desktop. Over the years we have bought desktops from virtually every manufacturer. I feel that HP is a good price point for me given what I want to do.

My wife was looking for a desktop for our office, and we had decided on this one because the specs on this one was about the best you could get at a budget price. This desktop computer does not disappoint at all, and I do some mild gaming on the computer without any hiccups. Love this desktop!!!

Love my new computer system. So much faster than my 20 year old computer. I'm a member of the Best Buy/Geek Squad and they were very helpful getting me started and setting everything up. Love it!!!

I have had to use this protection for a few items and they were always quick to respond and help resolve any issues I have had. The downside is the $49 fee each time I had to use it

Great amazing Great amazing Great amazing Great amazing