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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 330 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 330 reviews
  • Rated 5 out of 5 stars

    Great amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing Great amazing Great amazing Great amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worked when we needed it to work. We had issues with my moms computer and they fixed it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer and easy to setup. Staff was wonderful with their service and helped me find the product right away. Was in and out in 5 minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is worth having on products in case of incidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service great store to shop at. Allways good deals. I always find what I need there never have problem the services is 100% great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for Jennifer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is awesome, and I went directly to Best Buy to help me to get it ready. Just love it so much. Best buy is AWESOME. The modem is so fast and efficient. I would suggest to anyone else that is having an older modem since this new one is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, i have had a very good experience. Help me a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There when i need it and customer service is great with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Additional peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have Best Buy's protection, especially when purchasing technology that I am not familiar with—like a new computer. It reassures me that I am covered as I familiarize myself. It would be perfect if it were a little less expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much safer tech wise since I purchased BB Protection Plan .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep and support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest easy knowing that if I have any questions or need any help with troubleshooting my tower help and support are at my fingertips knowing uncovered helps me sleep at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer If You Can Get It At The Right Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought computer for my wife, who uses it primarily for email and searching articles on the internet. A little bit of overkill for these routine tasks but she likes it so I do too. My only complaint is that it does not have a DVD writer/reader or any USB-C ports - both of which would be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy it’s the Best place to buy Awsome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good, this product is great for my computer and the keyboard is also indisputably great. I have not had any displeasure, no problem at the moment with this device has not given me any electrical problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with thr extra warranty and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer & The Price Is Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy Desktop replaced by Dell computer which was nearly seven years old and couldn't keep up with the new software. My computer is fast and the price was right. The agent that helped me select a computer that has excellent speed and plenty of space on my hard drive. It's smaller than my previous desktop and I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful for having peace of mind with the service protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 months

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking forward to continued good service with knowledgeable techs.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Money Saver for sure! And warranty’s are included!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT HAVE BEEN A MEMBER SINCE 2021 SAVE MONEY AND BE PROTECTED

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection monthly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection plan isnt to bad if its for a simple device that you know the kids might damage but it is cery affordable. Plus you can have ut for back up until you get protection for the devices like a cover or protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good deal for the price, this is for a ipad i got for my grandson

    I would recommend this to a friend
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