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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1629 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,629 reviews
  • Rated 5 out of 5 stars

    Excellent Coverage to get!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product from Best Buy! Great explanation by Kayla in Sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure your items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first got the protection after bying my first pc and it's my most useful investment; it's already helped me with other purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to rate, have not reached threshold. So far I used a return policy for and obvious issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for vr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a very enjoyable gaming experiece with my VR gaming treadmill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MaryR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have additional one year for protection for my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally depend on the geek squad for help. It is so nice to know I can just call and they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CustomerE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floor customer service gave us the needed information to make a wise choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use the protection plan when I purchased a new computer. The Geek Squad transferred all my files over and set up my new Office 365 at no additional cost. Great time saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle-Free Security for Your Device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection is a simple and valuable investment for anyone looking for peace of mind and extended computer protection. This protection plan acts as a dependable shield for your valuable device. The simplicity of this protection plan is its main strength. Customers can easily opt for an extended warranty with an affordable monthly fee and avoid a large upfront cost. This makes it an affordable and appealing option for users of all budgets, ensuring that financial constraints do not prevent them from protecting their valuable computers. The plan's simple terms and conditions make it simple to understand exactly what is covered. The protection plan covers a wide range of potential problems, including hardware malfunctions, technical defects, and accidental damage. Customers can now use their computers with confidence, not having to worry about potential repair or replacement costs. The Best Buy Protection plan includes a smooth claims process in addition to its coverage. Customers can rely on Best Buy's efficient support team to promptly address their concerns in the unfortunate event of a problem. This ensures a smooth experience, saving the user valuable time and effort. Furthermore, the flexibility of the protection plan is convenient. Customers can customize their coverage by selecting from a variety of subscription durations. This adaptability ensures customers get the most out of their investment, whether it's a short-term arrangement or a full two-year extension. As a satisfied user of the Monthly Best Buy Protection for my PC, I can confidently state that it is a no-brainer investment. Its ease of use, comprehensive coverage, and consistent support have given me peace of mind. If you value the security of your computer, this protection plan is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secured

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family really feels good knowing we have quality protection through Best Buy Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection program.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really used but looking forward to when it becomes needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY PROTECTION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST OF THE BEST, PROMPT, HELPFUL SERVICE, LOTS OF PATIENCE WITH NON GEEKS LIKE ME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience was great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer and printer by HP is tremendous. Thank you Best Buy! The expertise of the Best Buy representative was great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy at any time!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is just that - when you purchase an item at their store, you get the "best buy" ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscribe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the subscription especially when staff is always professional and wanting to assist. In-store products are great for use, but be warned apple products can have a hidden charge with Geek squad regardless of your items being covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of knowing that I have Best Buy standing behind their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Purchase (Investment)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a valuable service and product warranty at a very, very reasonable price that provides not only great coverage for the product, but peace of mind for the buyer (ME), knowing I will not have to pay out-of-pocket expenses for repairs or replacement of covered items. really a "Best Buy", get it for yourself, you'll be glad you did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No reason not to have this on all of your devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Best Buy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer for many years to include all types of purchases. I have purchased TVs, microwaves, telephones, computers, printers, to name a few. The 2 yr. guarantee they provide is one of the main reasons I purchase from them, to include their personnel product expertise and outstanding associates assistance. I am a very happy Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have piece of mind in case of issues that might come up.

    I would recommend this to a friend
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