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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1754 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,754 reviews
  • Rated 5 out of 5 stars

    In praise of protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated purchasing the protection plan when my computer needed fixing. It was a few dollars more than the work would cost. Well, it finally quit working through no fault of Geek Squad, it was 12 years old. I was so glad to hear there was no charge for transferring data to my new computer because I had the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something breaks no problem/ worry wit this affordable protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First off the Shelf Computer in over 50 years.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mother Board died on our previous - custom built computer. We had never purchased a desktop computer off the shelf - all our computers had been custom built. I did extensive research on over the counter computers and then I asked Dennis Reed (Geek Squad Technician) for his recommendation. He recommended the very same computer that I had narrowed my search down to. It had Windows 11 - which for once has been an improvement versus the usual nightmare every time Windows changes versions. The computer has performed beyond expectations in all aspects - especially with the setup assistance and refinements provided by Dennis and the Geek Squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I would recommend this product. It is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use the protection plan when I purchased a new computer. The Geek Squad transferred all my files over and set up my new Office 365 at no additional cost. Great time saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a must for all customers that want to have great service and sales for their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i have any issues they are easily solved by best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscribe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the subscription especially when staff is always professional and wanting to assist. In-store products are great for use, but be warned apple products can have a hidden charge with Geek squad regardless of your items being covered.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Pretty good

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps when I need repairs without having to spend more on several warranties. One protection plan for one cost for all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with Best Buy employees knowledge with which computer to buy. No issues after a month of using this Dell product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection ,so if anything goes wrong with the computer they fix it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Best Buy Protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great help so far. I had a few issues with my new HP but having this protection has helped a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a member for years & it pays off in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very good deal for a very good price for protection, although I haven't had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to have a protection plan that works this will work real good for my computer. I am glad I got it. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Buy this too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about this is you don’t need to worry about it for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure your items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first got the protection after bying my first pc and it's my most useful investment; it's already helped me with other purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful to know I have this protection. Best Buy is THE place to go for any technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits with this option. It gives me peace of mind to know if anything happens,it will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by the Geek squad associate.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already used it to save some money. Glad that it was recommended to me.

    I would recommend this to a friend