Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1754 reviews
(1,754 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
In praise of protection plan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I debated purchasing the protection plan when my computer needed fixing. It was a few dollars more than the work would cost. Well, it finally quit working through no fault of Geek Squad, it was 12 years old. I was so glad to hear there was no charge for transferring data to my new computer because I had the protection plan.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something breaks no problem/ worry wit this affordable protection plan!
I would recommend this to a friendRated 5 out of 5 stars
First off the Shelf Computer in over 50 years.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mother Board died on our previous - custom built computer. We had never purchased a desktop computer off the shelf - all our computers had been custom built. I did extensive research on over the counter computers and then I asked Dennis Reed (Geek Squad Technician) for his recommendation. He recommended the very same computer that I had narrowed my search down to. It had Windows 11 - which for once has been an improvement versus the usual nightmare every time Windows changes versions. The computer has performed beyond expectations in all aspects - especially with the setup assistance and refinements provided by Dennis and the Geek Squad team.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, I would recommend this product. It is a great product.
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to use the protection plan when I purchased a new computer. The Geek Squad transferred all my files over and set up my new Office 365 at no additional cost. Great time saver!
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a must for all customers that want to have great service and sales for their products
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i have any issues they are easily solved by best buy
I would recommend this to a friendRated 5 out of 5 stars
Subscribe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the subscription especially when staff is always professional and wanting to assist. In-store products are great for use, but be warned apple products can have a hidden charge with Geek squad regardless of your items being covered.
I would recommend this to a friendRated 5 out of 5 stars
Pretty good
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps when I need repairs without having to spend more on several warranties. One protection plan for one cost for all my devices
I would recommend this to a friendRated 5 out of 5 stars
Dell User
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with Best Buy employees knowledge with which computer to buy. No issues after a month of using this Dell product.
I would recommend this to a friendRated 5 out of 5 stars
HP Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the protection ,so if anything goes wrong with the computer they fix it for free.
I would recommend this to a friendRated 5 out of 5 stars
Get the Best Buy Protection.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great help so far. I had a few issues with my new HP but having this protection has helped a lot.
I would recommend this to a friendRated 5 out of 5 stars
Good deal peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a member for years & it pays off in the long run.
I would recommend this to a friendRated 5 out of 5 stars
Good Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a very good deal for a very good price for protection, although I haven't had to use it yet.
I would recommend this to a friendRated 5 out of 5 stars
Protection plan good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good to have a protection plan that works this will work real good for my computer. I am glad I got it. Thank you.
I would recommend this to a friendRated 4 out of 5 stars
Must Buy this too
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing about this is you don’t need to worry about it for 2 years.
I would recommend this to a friendRated 5 out of 5 stars
Secure your items
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first got the protection after bying my first pc and it's my most useful investment; it's already helped me with other purchases
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thankful to know I have this protection. Best Buy is THE place to go for any technology.
I would recommend this to a friendRated 5 out of 5 stars
Warrenty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great benefits with this option. It gives me peace of mind to know if anything happens,it will be covered
I would recommend this to a friendRated 5 out of 5 stars
Recommended by the Geek squad associate.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've already used it to save some money. Glad that it was recommended to me.
I would recommend this to a friend
