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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 503 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 503 reviews
  • Rated 5 out of 5 stars

    GREAT CYBER POWER PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and cyber power pc is one of the best Brands. This pc is really great and the pros are the graphics card is really fast and smooth and quite. The CPU is also amazing. Also another thing about this pc is that it’s quiet and not loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend the protection plan you cannot go wrong doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING BENEFIT FROM BEST BUY TOTAL TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a brand new higher end computer for $3,000 that needed for my business. After 2 months, it would not power on. I felt violated that I spent so much for top quality and that it did not work. I made an appointment with the Geek Squad on the evening it happened, and they fixed it the next morning and I had it back. The fix was a minor random issue with a component. The service would cost $300 if not a total member per the invoice, and if used the manufacturer warranty, it would be gone for multiple weeks. The total membership benefits are the reason I exclusively use Best Buy for any of my needs that their products and services cover. The staff was extremely friendly as well. They were excited to support me and genuinely happy they were able to resolve my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it just in case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection package came in handy when I got a defective desktop. No problems getting it returned and exchanged for a new one. granted I only had the desktop for a day before I had to return it because it didn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this automatically added to everything I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this protects my purchases. Now I don’t have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very glad to have this protection as I believe it was responsible for the price match guarantee which procured me a $90 refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me from loosening $2400 in faulty desktops. Don’t sleep on a protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment and worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it to get to keep your investments working properly and the geek squad eager to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for expensive electronics

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend this and will buy it with all my expensive products for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about getting this but glad I did as I had to use this service a day after a major purchase. Best buy was excellent and replaced my item the very next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great please if you're going to buy product here you got too buy the protection it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth since you don’t have to be buying protection from what you buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working and running

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is one of the best investments I’ve ever made. This day and time being able to stay in a budget is extremely important for my business in this ever changing environment. Best Buy protection, keeps everybody working and all of our electronics running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan you can get in the market gotta keep it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST bang for your buck! You could get an additional factory warranty for significantly higher price but why?! When this option is available at a fraction of the cost and gives u more convenient services. Just having Geek Squad available and the fact that they cover it all from replacement parts to labor you can focus on something other than unreliable factory customer support or *between the “fine print” loopholes and frustration * save yourself the headache and just get the offered Best Buy protection plan. It’s so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you going to purchase over 2k. Definitely go with that plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Peace Of Mind And Real Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have that peace of mind that you have protection for the products you buy. It's a necessity when making big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for son's gaming computer. Having this protection is so worth it as it was a sizeable purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection ever!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think this is a amazing deal having this for most of the things i buy knowing they protect swings me into the store instead of shopping at amazon and other retailers i dont get the added perks i do here plus the geek squad what more can any tech enthusiast ask for so i def plan keeping this membership. at first was heartbroken spending 179 ish for the membership thinking how will it repay itself i didnt plan on shopping much here but as turns out with my business and all it has been a huge budget saver been so worth pays for itself so get this

    I would recommend this to a friend
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