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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 525 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 525 reviews
  • Rated 5 out of 5 stars

    Great and reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel in peace with my devices because of this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how lightweight it is. Works well connecting to the internet and my kindle account. It charges fast and lasts a long time. I love how the screen is softer, if that makes sense, and how it is not like a tablet or smart phone. It is more like the first ebook readers back in the day. I typically love the physical feel of books and love collecting them. However, this is perfect for the guilty pleasure books that I don’t care to admit to reading, nor want to own. and are covered by kindle unlimited and quick to read through! You also get three months free with kindle unlimited when you purchase this, at least I did when I got mine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    there are good and bad things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our plans were canceled in error and rebooted, except for our dishwasher, and when it needed service, I realized that Best Buy didn't re-activate it :( so out of luck, have a $900 door stop, Some things they are great on, so I think all in all it is worth the money, just make sure if you extend the warranty you check every single month so they don't cancel without your knowledge. with my ear buds it was not helpful, I exchanged some wireless earbuds and then the CANCELED the warranty on the ones I exchanged for, and their was still at least 18 months LEFT on the original 24 months warranty and it is definitely a defect in the earbuds since it has been 3 weeks and the new ones are now doing the same thing. But now I am stuck with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; quality great! Everything has been working for the past 2 years with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get total tech its all you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why else shop at best buy with total tech i dont buy anywhere else now with protection on all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps if a problem with items happen. Everyone helpful and quick to respond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome addition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing support!, solid customer service and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended to purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great additional buy as it keeps us carefree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in case of a need of repair when the item gets damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costumer Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customer service they are very respectful and helped me find what I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have protection when you have two kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Protection for monthly devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A monthly protection for electronic devices is always a good idea. For tablets, it is very wise with the battery inaccessible. Replacement is generally a brand new tablet of the next generation. I have used this protection several times with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Alale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real deal plus geek squad, especially when they have to send a geek squad staffs to my house to help me fix or installation for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing that i disliked about this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection for purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is super easy to use. I have used it a couple of times and found it to be well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came through when I needed to use this without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service no problems with it use it fgteat service or every item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased with a birthday gift for my son. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must these days! They have saved us a few times. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance without hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have as family protection. Recommend this service.

    I would recommend this to a friend
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