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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 133 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 133 reviews
  • Rated 5 out of 5 stars

    Just what we needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the refrigerator 9months before our home was finished being built. BestBuy came and installed it; we couldn’t ask for anything better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look before buying.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When arrived the side had a large dent and the fresh draws had a chip in it. The ice comes out very slow and there is no water catching in the bottom so the spilt water goes everywhere. The droit shelves are designed so you can only put in small items. Like lemon juice, small jarred garlic.this is our second fridge since the LG ran out parts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Housewife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what I needed for extra storage. It fits perfectly in my kitchen corner and holds more than I expected. It cools quickly and maintains a consistent temperature. I also appreciate how quiet it is — I barely notice it running. Setup was easy, and the adjustable temperature control works well. Definitely a great purchase for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will find out if it still as good as it was before. I really hope service is the same as it was when I purchased my last computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind protection. Have used it various times - and am always grateful i have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the total protection. Love that Best Buy has this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection on my devices has been a great choice I would not trade it . Makes it easier to get service on repairs. 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeted with a smile at the door. Service members ask how they can help. It felt like pre-Covid customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to fix items and done in great timing. Communication kept up to date on what was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comprehensive plan for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the privilege of receiving BestBuy's 24-Month Protection Plan with my appliance purchase, and I must say, it has exceeded my expectations in every way. This protection plan offers extensive coverage for a generous two-year period, safeguarding my newly acquired appliance from any unforeseen mishaps or malfunctions that may occur during regular usage. One of the most impressive features of this plan is the hassle-free claims process. When I needed to make a claim due to an unexpected issue, BestBuy's customer support team was quick, understanding, and highly efficient in resolving the matter to my complete satisfaction. Having the protection plan also entitles me to free repairs and replacements, which provides added assurance and saves me from potential repair costs or inconvenience in case of any mishaps. Throughout my experience with the BestBuy Protection Plan, the service team demonstrated professionalism and expertise, making the entire process smooth and seamless. Their commitment to addressing any concerns and offering top-notch service truly sets this protection plan apart. While some might hesitate about the initial investment for the protection plan, I firmly believe it is well worth it. The peace of mind it brings, knowing that my valuable appliance is covered for two years, provides invaluable reassurance. In conclusion, BestBuy's 24-Month Protection Plan, received with my appliance purchase, offers comprehensive coverage and exceptional service. The two-year protection, hassle-free claims process, and free repairs or replacements make it an absolute must-have for anyone looking to safeguard their valuable appliances. I highly recommend considering the BestBuy Protection Plan to ensure lasting peace of mind and protect your appliance investment for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it! When we needed our tvs replaced it wasn’t a hassle at all with this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protections

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am best buy tech geek support member, they always help us to fix devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and lovely i recommend this to you all don't miss out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent peace of mind and confidence when it comes to purchasing valuable products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase best, buy protection and it pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best protection plan I've ever had, I appreciate that it encompasses all purchases made while the protection is active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceeded my expectations—excellent quality and incredibly easy to use. Give it a try and see for yourself. BB is definitely the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection is awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Best Buy protection, which is included with your Best Buy membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! It has been so handy when I want to buy something else from Best Buy. The deep freeze was exactly what I wanted. The Whirlpool washing machine is great. The guys who delivered it were amazing. I have my new printer set up and am waiting for my new computer. My Samsung phone is much easier to use than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you get protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have protection if you don't have the Best Buy membership if anything goes wrong especially with a charger or anything like that more than likely they'll just switch it out for a new one. Depends on the product

    I would recommend this to a friend
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