Customer Ratings & Reviews

Given that I purchase almost all of my appliances from BB given the great service I have received over the years, I decided to become a Total Member. Well worth it and provides peace of mind knowing that I have the coverage.

I know the manufacturer has a warantee but noelw best buy dies too snd honestly im likely to go to them long before i contact samsung.

I'm happy with the new fridge, but installation did NOT go well. Yes, it is a bit loud, but I don't even notice it any more - in my opinion, a great value for the money. As for installation, I cannot recommend Best Buy. The first installer team said the water valve was broken b/c water was coming out of the existing line when turned off and I'd need to call a plumber. So I paid $150 for a plumber to come out to tell me the valve was fine. He simply put a bucket down, drained the existing water from the line, and screwed in the new line. Super irritating and unnecessary additional costs.

Great warranty protection, especially if you shop at Best Buy a lot.

My fridge of 10 years had stopped working abruptly and a replacement was needed ASAP. I purchased this fridge on Black Friday 2021 and was excited it met the budget. Although, I was kind skeptical at first because samsung fridges have mixed reviews. I took the chance and it was a relief because my fridge works excellent. There are no issues with it. It’s been 2 years worry free. The only thing needed to be replaced is the water filter every 6 months.

I love my fridge! The only thing I don't like is the freezer door does not open as wide as it should. It does like the first 2 times, then somehow the teeth on the wheel reset and it opens only about 12" wide. I also don't like how if the power goes out the controls inside blink. That being said, my food is well chilled, it lasts so much longer than my old fridge, and it isn't making my electric bill go crazy.

Lots of space only slight downside is ice storage . Smaller capacity but top freezer drawer has dedicated space to put ice . So far no issues and delivery was great.

Spacious and works well with Samsung app love the 2 freezer spaces

Best Buy Protection Plans offer valuable coverage for your purchases, extending beyond the manufacturer's warranty. With protection lasting up to 24 months, this monthly plan ensures peace of mind for your investment. Whether it's a new gadget or appliance, having Best Buy Protection means you can enjoy your purchase with added confidence, knowing that potential issues are covered, and replacements or repairs are just a claim away.

The Samsung Bespoke refrigerator we purchased is a daily joy. I absolutely love the design and features. My favorite is the cold filtered water always ready in the in-the-door pitcher. Spacious and attractive. There is a solid feel of quality to the refrigerator.

Awesome fridge! This fridge has a lot of space also in the freezer area!

It’s worth it because of the services you get when you buy every appliance from them. From delivery to pick up for disposal of old appliance.

This fridge is amazing. The first time owning a french door fridge, and it is great to be able to open on side to access it, keeping the internal temp cool. Also the adjustable shelving was easy to adjust.

This brand doesnt even needs warranty. Its a really good item. I havent used the warranty.

Excellent investment for the home, spacious, comfortable and fun, with a large smart screen, what I liked the most is that from the outside you can see the inside of the refrigerator without having to open the door I recommend it 100%

I needed service a few months after getting this and I’m glad I had it since the service charge would have been more than a hundred

Its great have. And with total its free. Have used it many times.

We only had to use the protection plan once, but they did exactly what they said they would. The only drawback is the time it took to complete the process, which was bout 3 weeks.

Bought this to save on the upfront purchase price.

This is a very well engineer refrigerator that has tons of room and a great ice maker