Customer Ratings & Reviews

Thanks to my Best Buy membership that I am able to have. I get my warranties with everything because I would not buy anything without this warranty. It is so awesome. One of the only places you can take the product back to the store to be replaced and not have to call some stupid 1800 number.

I can’t not rave about geek squad enough. My family loves gadgets and games and electronics … but we have no idea how to work on them lol. These guys are super cool and so smart. They can pretty much fix/upgrade/modify anything. Brought my PC to them for a diagnosis and they knew exactly what was wrong with it, fixed it, upgraded it and it took them no time. It was very affordable and it works better than it ever has. I love these guys so much and I truly appreciate them. I brag about them every chance I get and always recommend them because not everyone who enjoys electronics knows how to work on them. Please BestBuy, never ever get rid of those guys!

The Best Buy Protection Plan is definitely worth it. It gives me peace of mind knowing that my purchase is covered against accidents or malfunctions. The process to file a claim is quick and straightforward, and customer service has been excellent each time I’ve needed assistance. It’s great value for the price, highly recommend adding it to any major purchase!

Best Buy Protection is worth the money. I have it for all of my appliances/computers. I've only had to use it once but it was seamless process and I was immediately given a replacement.

This is good insurance and provides special deals that are available to members.

Thanks to the suggestion of your sales associates… this was a much appreciated add-on purchase.

Protect everything… why not. Everytime it’s needed it’s worth it.

If making a big purchase, having best buy warranty puts all worries at ease, especially with quality control nowadays.

When salesperson explained about the value of becoming a member for this policy....just made good sense to go for it!

I was hesitant, but with all the products now covered, I sleep easier. I do not have to worry about losing appliances with no recourse.

Having the BEST BUY PROTECTION plan is fantastic and has helped in 3 situations for me since I renewed my plan. I would not go without it.

Must have protection plan. Especially on Samsung products !!!!

I absolutely love the Best Buy Geek Squad Protection Program and highly recommend it to anyone buying electronics. I’ve been a true fan for many years, and it has saved me so much hassle and money. The coverage is reliable, the service is quick, and the peace of mind is priceless. If you’re investing in new tech, this program is a no-brainer!

I love having the extra long best buy protection in case there is an issue with my purchase.

Having peace of mind is so worth it! We always purchase the protection/warranty....you just never know.

Great service, excellent products. Can’t go wrong at Best Buy

worth the price. i have used the protection plans for other products and it was very useful.

This membership is a great value. It’s great with everything in the store. It won’t let you down and hurry up and enjoy

Having the protection plan is like having a piece of mind if something should ever go wrong.

Haven't had to use the service, so I have no issues. When I need to use it, that's where I may run into issues, or I may not...TBD