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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1800 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,800 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to everyone to get the product protection on all of their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential on all products used that can be damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Courtesy once showed up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out was very knowledgeable and understanding. There were no techs available in my are three times so they kept rescheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super duper easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO hassle return. They repair or replace. Downside is sometimes it takes a few days to get an appt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product, it has come in handy a couple times !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, it keeps you safe. Incase you have some faulty product best buy will take carenof you. Really recommend this product to all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My protection plan.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is important when investing a lot of money into a product. I feel more confident in having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this when you’re buying some expensive things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I’m reviewing this twice. I just did but it’s a great value if you’re buying a bunch of expensive things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield your appliances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked up my new appliance from BestBuy, they surprised me with a 24-Month Protection Plan that's been a game-changer! This plan offers a safety net for two whole years, ensuring my appliance is covered in case of any unexpected mishaps. I had my doubts about making a claim, but when a small issue cropped up, the customer support team swooped in like superheroes! They were lightning-fast, and they got everything sorted without any fuss. The best part? Repairs and replacements are on the house! No more stressing over repair costs or waiting forever to get my appliance back in action. With BestBuy's Protection Plan in place, I feel like my appliance is invincible, and I can sit back, relax, and enjoy its performance worry-free. If you want to give your appliance a superhero-level defense, this plan is a must-have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend great buy and good price for the miney

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is affordable and effective. It apply to everything I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and professional and friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my BB Membership I got an extra year of warranty automatically on my new large kitchen appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service if used a lot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful for my mom’s new place but didn’t use it enough to justify.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not working for me...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection w/a new dishwasher. The dishwasher broke after a few months. Called BB and was told that I had to call the manufacturer for warranty work. After a few more calls, got through to the company (Kitchenaid) and eventually they provided the repair. Now it is broken again. Called KitchenAid, they tried to sell me their own extended service plan. When I said that I just wanted to arrange for service, they put me on hold -- that was about 45 minutes ago. It has broken twice in a year, BB protection has just been to tell me to call KitchenAid. Not particularly helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protect or replace

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always able to fix something not right or replaceable not fixable item with same price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been excelkent in answering all of our questions. They are polite knowledgeable and patient . I would give them a ten if I could.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great to have. It has helped me when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv my Belgium Waffle Makers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy protection is an excellent option for me. I'm always finding ways to use it for my residence and summer home. For example I recently purchased two Belgium Waffle Makers so that I don't have to pack one between homes. Because I received the sales information early I was able to buy both for less than half of what one normally sells for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy decision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid protection with a company who can back their commitment with new products on hand.

    I would recommend this to a friend
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