Customer Ratings & Reviews

I owned the G5 before moving to the S95F, and the G5 was honestly very overrated. It had issues across the board. Near-black performance was poor, with obvious posterization and noise. Color reproduction was also weaker since it relies on a WOLED panel with inferior color volume. While the G5 could push very bright whites, the image felt unbalanced—whites would pop aggressively while the rest of the colors lagged behind. This imbalance was especially noticeable in SDR. In a bright room, once you crank up the brightness, colors become muted and dull. The S95F doesn’t suffer from this at all. On the Samsung, every bright element—whether white or color—looks equally bright and punchy. LG’s processing also falls short. It tends to oversharpen the image, giving it a harsher, less natural look. The S95F, by contrast, produces a much cleaner, smoother, and more refined image. There’s a reason the S95F finished far ahead of the G5 in every major TV shootout in both the US and the UK. It placed second only to Sony—but that OLED lacks the brightness I need, is only available in 65", and is therefore a non-starter for me. Don’t fall for the matte-coating hate pushed by influencers on social media and YouTube. It only looks bad in photos or in showroom environments with excessive lighting blasting the screen. In a real home environment—even a bright one—it looks spectacular. I wouldn’t recommend it for a sunroom, greenhouse, or balcony, but in a normal bright room it performs exceptionally well. The lack of Dolby Vision is actually a benefit, not a drawback. LG made Dolby Vision noticeably dim this year, making it completely inadequate for bright-room viewing. Samsung, on the other hand, allows content to run at full brightness. Dolby Vision’s advantages mainly apply to displays under ~1000 nits peak brightness, and modern OLEDs are well beyond that. Upscaling this year is near-Sony level and makes older content look as good as it possibly can. Motion handling is a massive improvement over last year’s models, with frame drops now being extremely rare—unlike previous Samsung OLEDs. The user interface is fast, fluid, and genuinely enjoyable to navigate, a significant upgrade over last year. I’ve had zero audio dropouts with my Sonos Arc Ultra, and the One Connect Box is flawless this year, with no HDMI dropouts whatsoever. All things considered, this is the best TV money can buy in 2025. Don’t fall for paid influencers who downplay LG’s flaws while exaggerating the shortcomings of this TV.

Very happy with the Best Buy protection plan. It gives real peace of mind knowing the TV is covered, especially with a large investment like a 100-inch screen. Easy to understand, worth the value, and great knowing support is there if anything comes up. Highly recommend adding the protection.

Joel Adair and Scott Adams from Geek Squad did an outstanding job with my TV installation. They were punctual, courteous, and extremely knowledgeable. Not only did they mount and set up my Samsung OLED flawlessly, but they also took the time to explain the features and made sure everything was working perfectly before they left. What impressed me most was their attention to detail and how careful they were in handling my equipment and home. It’s rare to find service this reliable — I left the experience feeling completely confident and satisfied. I highly recommend Joel and Scott for anyone scheduling an installation. They make the process smooth, stress-free, and absolutely worth it.

It’s always peace of mind knowing when I buy something that I get additional warranty.

I absolutely love my 83 inch oled tv. The picture is super clear and crisp. It looks amazing on my huge wall.

Best TV I’ve bought. Solid picture. Playing games and watching football are amazing on this thing. Couldn’t be happier with this purchase.

Have had this Tv for almost a year now and it is hands down amazing! The color is vibrant! Fast! Easy to use!

Well worth the price, I was using Samsung and wow, there's a big difference between them

Purchasing the Best Buy Protection Plan for my Sony 77-inch TV was a no-brainer. With such a significant investment in a premium OLED TV, I wanted the peace of mind that comes with knowing it’s fully protected against unexpected issues. The protection plan covers more than the standard manufacturer warranty, including accidental damage and wear-and-tear concerns. The customer service team at Best Buy is incredibly responsive and helpful, making it easy to navigate any potential claims or questions. Considering the high-end technology and features of the Sony 77-inch TV, having this extra layer of coverage is a must. It’s an affordable way to ensure my entertainment investment is safeguarded. Highly recommend adding this plan to your purchase!

Well I do love the magic promotes and I love the fact that this TV is a gamers heaven it's fast it's responsive it has a lot of options but it is lacking ai and in today's world it's definitely is better to have a TV equipped with the AI technology. Also I don't like the fact that the LG does not have a good software for their cell phone support connecting to the TV with your phone is always glitchy and still needs a lot of work. While the TV remote for my phone works flawlessly anything with screen share or sharing pictures or videos that's glitchy. I also don't like that I don't have a lot of options when it comes to background wallpaper and screensavers. It is very annoying to be able to hook up to a USB device to or install pictures just to have it in there and there's no option to do it from the app. Oh yeah another thing the mic button on the remote works flawlessly but it doesn't really work inside YouTube.

Excellent quality. Excellent picture and sound quality. I did buy the recommended sound bar. I couldnt be happier. Excellent customer service setting it all up.

Getting the 24 month protection plan with the membership is such a great deal if you plan on a making big purchases this year. I started a credit line with them 15 months interest free and it included the 24 months of protection on new purchases during that timeframe. Awesome deal when you just plan on paying it off right away and also plan on spend big $$$ on TVs or PCs that break so often.

These two purchases along with Sony Slim TV Mount made my theatre the envy of all my friends and damily. 85” Bravia 9 married to a Bar 9, Sub and rears uffffff I suggest everyone go onto Sony Core App and watch Alpha to see why this TV is perfect.

Very happy with service and overall product quality!

Get The Yearly Insurance. It Is Definitely Worth The Perks.

This is a great TV. The setup and installation was a snap. The installers were very knowledgeable and professional. (It's the only way to go) The whole process was trouble free.

I love the help they did with the laptop and love they can fix everything

Best Buy service plans was the best move I ever made for my house. I am not one to buy any installations, protections, or long term warranties as I can almost fix anything myself. Instead I have Best Buy do it because they go above and beyond every time I buy a large product. I recommend them to everyone

I always come back to BestBuy to make my purchases when I’m shopping around for the best deals. What’s important is the convenience and the benefits from having the Geek Squad monthly membership.

i recommend getting the warranty/protection plan. Had a problem with my t.v and thanks to my protection plan it was solved