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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 505 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 505 reviews
  • Rated 4 out of 5 stars

    A good choice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel protected, I know that my products are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a great value in protection and security . I recommend it highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and apps works perfectly. Screen is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fabulous phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I'm still learning about it. It's so customizable. And If need be,.... I know the Geek squad is there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the benefits of the Best Buy Total Membership that I purchased, I get Best Buy's monthly protection plan to cover most if not all of my purchases. I love it. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was invaluable. I had some issues and their support was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage offered was perfect. They have the best service contract available. Very much recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great I purchase a lot in Best Buy and it is cheaper than buying multiple plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Protection is a Great Service for All

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Program offered by Best Buy is the best protection plan on the market offering quick service and expert repair both at the Geek Squad and at home if needed. I would never go without it. The price is reasonable when you consider the cost of replacing a repairable computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for several years. I like the 2 year product warrentees and repairs but I am disappointed in the higher cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, however, it's overpriced to me. I suppose if you planned out its use it could be a better value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone is great and their technicians helped transfer everything over from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for your products!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection package is everyting!!! It really helps you in making the decision to buy because there are virtually NO risks! Whenerlver I purchase items I know i am covered, for the most part. But is extremely important ans satisfying to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, you won't regret it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat protection plan, I have buy this protection plan with every product that I buy at Best Buy and is awesome, never has any issue when I needed to used it. 100%Guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I have this because then I don't have to worry about if my devices break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting it, you get great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very helpful and peace of mind when it comes to repair or replace an purchased item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection matters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One cannot beat the protection package Best Buy offers for select items! There's nothing like the peace of mind it offers after making a major purchase of any kind! Best Buy has always stood behind their products and that goes a long way with me after shopping with them for many years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having monthly protection on my devices because it saves me lots of money. If there's anything wrong with any of my devices i can just bring it back to the store to get it fix or replace for free or if they are uable to fix my devices i get a full refund to purchase another item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the protection plan.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the protection for my phones and saved money.

    I would recommend this to a friend
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