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Customer reviews

Rating 4.8 out of 5 stars with 1211 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,211 reviews
  • Rated 5 out of 5 stars

    Get The Plan, You Will Not Be Sorry!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the need to use the protection plsn lately. In the past whenever i had to use the plan, it was easy and worked out well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Protection for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection plan from Best Buy is one of the smartest investments I’ve made for my electronics. For a small monthly fee, I get coverage that includes accidental damage, repairs, and even replacements if needed. What I love most is how flexible it is—you’re not locked into a long-term commitment, and you can easily update or cancel the plan. It covers a wide range of products, from laptops to appliances, giving me peace of mind no matter what I buy. The claims process is straightforward, and the customer service team is always helpful and efficient. Repairs are quick, and if something can’t be fixed, they replace it without any hassle. If you shop at Best Buy regularly, the monthly protection plan is a must. It’s affordable, comprehensive, and ensures your purchases are always protected. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys protection plans are very easy to use and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great production for multiple items, one low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty product because it was more cost-effective than purchasing the individual insurance plans. Before BB had the all-inclusive plan, I used to buy a plan for each product, and it was costing me an arm and a leg. Now, though, one plan covers it all. The best part is that the plan will also cover anything purchased after the plan is purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "best buy protection" is really worth every penny. I covers all my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 24 month payments plane is the best i got new phone woth the best deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team is awesome, while i went to the service with geek squad they helped me a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good equipment protection, the store provides an excellent guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this plan for all my purchases at Best Buy. I save money on product setup by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth the money I am glad that i am a total rewards member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works perfectly and lives up to its claims. The quality is good and it was easy to use. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment When Buying Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly Best Buy Protection Plan is hands-down one of the smartest add-ons you can get. I’ve used it for laptops, headphones, and even a tablet—and every time something went wrong, Best Buy had my back. Whether it's accidental damage, battery issues, or just peace of mind, the plan makes the entire experience stress-free. What I love most is the monthly payment option. It keeps the cost manageable and you can cancel anytime, which is way better than dropping a big chunk of money upfront. If you're buying any expensive tech, don't skip it. Total lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership Plan: Excellent Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy most comprehensive Membership plan is an Excellent value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make the investment...you won't be sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invest in the protection! I always was skeptical of warranties because of the loopholes but I have been so happy with Best Buy coverage. It is an investment/insurance but so worth it. I have had to use it several times and no problems. There are many items I haven't used it on but it is a peace of mind. I like that it is online and all in one place. I purchase everything I can from Best Buy so that the items are covered from $10-$1000 and don't have to second quess whether to buy a warranty. Not to mention you get special perks and discounts which I have used many times. It will definitely save you money in many ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Routine the Best Buy Protection plan.In my experience I've never dealt with a protection service from any product that was anywhere near as efficient and streamlined as Best Buy protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the features this phone has and how I depend on it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a bunch thru best buy and its saved my hundreds with headphone replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always smart to protect your purchases. So if anything damages your phone, you turn it in and you get a replacement phone, you don't have to pay out of pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection. It covers a lot of things and keeps my phone safe. I am calmer and more confident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle exchange

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my SmartWatch almost half a year later from the time of purchase and Best buy simply refunded me the full price of the watch as Best buy credit and I was able to make another purchase for something that I'm completely satisfied with now!

    I would recommend this to a friend
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