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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1198 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,198 reviews
  • Rated 5 out of 5 stars

    Z Fold 7 Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Best buy and there is no better place to buy an expensive phone such as the Samsung Galaxy Fold 7. All my purchases are protected, again, another great filling when spending that amount of money. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a ten out of ten for me with Best Buy all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys help me a lot my old phone was full whit garbage and they help me to clean it and tranfers my old information to my new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update since day one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade in the pixel line up. They really fixed the camera color issue from the 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying high priced items you always want to save money but getting insurance for certain items is key. When I buy new phones over $1,000 I get the as a value add. You never think about insurance until you need it.. When my wife last new phone broke and we didn't get the insurance that really hurt... It won't happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to my apple insurance this covers all the other hiccups the other wont.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is a must. You never know when your stuff will break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality like always from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, the quality Samsung always delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. I love that they answer you kindly and answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Best Buy protection, and it has payed off multiple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may need it one day so is better to have buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad package is very good program. I think it is good thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection. Electronics need all around k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to know and comforting to know i am protected. Its right up my alley. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel 10 Pro XL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and signed up the Best Buy credit card the day I ordered the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having Geek Squad. If something with my phone comes up and can make an appointment to have them look at it and help me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is a fabulous piece of mind!! There's no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection deal is very good for phone. It is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad for all my electronics is the best thing I have ever done. Saves me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You feel so secure when you have the protection from the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable smartphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Samsung Note 20 Ultra to this Samsung S23 Ultra. I told myself before that without the Note series, I will never go back to Samsung again but alas, it seems that the s23 ultra is like a combination of S and Note series. The unlocked version is the best version besides Bestbuy offers 24 months to pay. The phone is fast and responsive specially the finger print reader. Unlike my previous phone that is hit or miss. The camera of the s23 ultra is much better in low light and more stable in every scenario, though dslr, mirrorless cameras are better. Aside from these attributes to this phone, the software and future proof upgrades are welcomed incentives. I'm a T-mobile subscriber so I can maximize the potential in terms of speed and unlimited data and also hotspot for this device. A lot of great features too which I can take advantage of The color of the screen is bright and it's good when I'm under the sun. Overall, it's a worthy upgrade.

    I would recommend this to a friend