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Customer reviews

Rating 4.8 out of 5 stars with 11085 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 11,084 reviews
  • Rated 5 out of 5 stars

    Total Tech Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a total tech member since the membership started. This membership is the best! I buy all my electronics and gaming items from best buy because I have the membership. I have had to replace a couple items and with this membership it was super easy. Best Buy has always been super helpful and never given me a hard time when replacing or repairing my items while I've been a total tech member. If you are not a Total Tech member I would highly recommend becoming one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service easy to use when we have issue with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be on all of your products. You never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have any problems with get what I need from you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting protection plans from Best Buy. They stand behind them and are quick to honor them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a must to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't buy anything at best buy unless I get the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never go without my BestBuy Protection. Convenient and reassuring for any and all products I get at BestBuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service options!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great for someone with multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that Geek Squad provides is phenomenal. I have had to get service and it was so noninvasive and timely being performed remotely. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their protection plan! It’s definitely been worth the money 5x over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan but geek squad needs improvement in Dayt

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and very satisfied. They did some repairs for us. One guy did take our laptop completely apart to put in a solid state drive and tore up our screen hinges. They fell apart a week later and 3 screws fell out of the computer. Geek Squad said the Guy didn’t take it apart. The guy told us it had to be totally taken apart to get it in. Geek Squad is t always truthful. They also tore off the rubber grippers on bottom of the laptop. So they had to either drop it or scrape them off when they took it apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this plan , it provided a discount on GEEK Squad service and protects products down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is very important. It's a worthwhile investment. Technology has a life span things are not built to last forever so having a safety net is very important. You can also renew online through your best buy account. I find it valuable and I get the support when we walk in our appliances for technical support or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend buying the extended warranty. wouldnt go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. You never know when life is going to happen

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best buy protection is well worth the price, giving you peace of mind with your purchase, knowing if something happens to it, you will have it taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps feel confident in buying items, knowing it will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding option that I was not aware of prior to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and transfer from old computer to new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good deal. I have purchased two new computers and used this excellent service with both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ricky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I ever bought. It protects all my products I buy at Bestbuy

    I would recommend this to a friend