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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3484 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,484 reviews
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Excellent Protection Plan – Worth Every

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with Best Buy’s protection plan! I recently purchased a laptop, and knowing that it was covered gave me complete peace of mind. A few months later, I had an issue with the battery, and Best Buy made the replacement process seamless. No hassle, no extra fees—just great customer service and quick turnaround. What I love most is the convenience. Whether it’s accidental damage or a hardware failure, the plan covers so much more than the manufacturer’s warranty. Plus, Geek Squad support is always professional and knowledgeable. If you’re investing in a new device, I highly recommend getting this protection plan. It’s absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Song XM5’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect. Super soft on the ears and the sound quality & features are almost worth the Sony tax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this and been pleased with the coverage, services. I renew every year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best protection plans around and communication has been great when in need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best warranty out there. I don’t buy anything without the Best Buy protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime iv had to return a product that stopped working they would just give me a new one. My $300 asus pc monitor stopped working and they looked at it and gave me a brand new one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always good when you have two kids......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind That’s Totally Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the Monthly Best Buy Protection plan and couldn’t be happier with the decision. It’s affordable, flexible, and gives me confidence knowing my purchase is covered for up to 24 months. The process to enroll was simple, and the coverage details were clearly explained. I haven’t had to use it yet, but knowing I’m protected against unexpected issues makes a big difference. Highly recommend for anyone who wants extra security for their tech investments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A guarantee your product will perform as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t live without it! I highly recommend it if you use the products you buy, it’s a small investment to have piece of mind knowing your product is covered because accidents happen and not everything is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine love the way it makes my job easier and a lot faster to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always important and give you peace of mind when purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Shaver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shaver replaced the Arcitec that I had purchased several years ago, and that was a great shaver that had served me well. I have been using this one for a few months now. There are some differences from the Arcitec. One is the design of the heads is not round but has cornered edges. I prefer the round edges but it is not a deal breaker. The cleaning mechanism on this shaver takes one minute to clean the heads. For the Arcitec it took one hour. I only used that when I recharged it because it took so long. I love that this one cleans in one minute. I do that every day now. I also like that the cleaner is more compact and that you don't have to plug it in to clean it. I have been using Norelco shavers for a few decades now, and have always had good results. This one does not disappoint. I highly recommend it if this is the type of shaver you are looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comprehensive protection and peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's 24-Month Protection Plan is an absolute game-changer when it comes to safeguarding your valuable purchases. Having experienced this service firsthand, I can confidently say it provides an unparalleled level of protection and peace of mind. The standout feature of this protection plan is its extensive coverage for a generous two-year period. From accidental damage to malfunctions, the plan ensures your products are protected from unexpected mishaps that can occur during everyday use. One of the aspects that impressed me the most was the hassle-free claims process. In the unfortunate event that I needed to make a claim, BestBuy's customer support team was prompt, understanding, and efficient. They quickly resolved my issue and ensured my satisfaction throughout the process. Furthermore, the protection plan also covers free repairs and replacements, saving you from unexpected repair costs and the inconvenience of being without your product for an extended period. During my experience with the BestBuy Protection Plan, the service team demonstrated professionalism and expertise, making the whole process seamless. Their commitment to resolving issues and providing top-notch service truly sets this protection plan apart from others in the market. While some may consider the initial investment for the protection plan, I firmly believe it is worth every penny. The peace of mind it brings, knowing that your valuable purchases are covered for an extended period, is truly invaluable. In conclusion, BestBuy's 24-Month Protection Plan offers comprehensive coverage and exceptional service for your valuable purchases. The two-year coverage, hassle-free claims process, and free repairs or replacements make it a must-have for anyone looking to safeguard their investments. Whether it's for electronics, appliances, or other valuable items, I highly recommend considering the BestBuy Protection Plan to ensure your peace of mind and protect your purchases for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The effort spent to replace my covered equipment has been virtually none. I absolutely love the peace of mind i get from having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection plan that I hope I will not need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advice from the Future

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re thinking - I don’t need that. Nothing’s going to happen. You need it because the point is accidents are unexpected. Cover your new tech. Your panicked future self will thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best muy membership program is totally worth imo. Good discounts, great service, and covers apple devices too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers almost everything I basically need this with all devices I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my new TV, so far it’s been good. Good sales and benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall it false promoting by Best Buy.. they don’t do what they say.

    No, I would not recommend this to a friend