Customer Ratings & Reviews

I couldn’t be happier with Best Buy’s protection plan! I recently purchased a laptop, and knowing that it was covered gave me complete peace of mind. A few months later, I had an issue with the battery, and Best Buy made the replacement process seamless. No hassle, no extra fees—just great customer service and quick turnaround. What I love most is the convenience. Whether it’s accidental damage or a hardware failure, the plan covers so much more than the manufacturer’s warranty. Plus, Geek Squad support is always professional and knowledgeable. If you’re investing in a new device, I highly recommend getting this protection plan. It’s absolutely worth it!

Honestly good thing to have things mess up often worth the protection

loving this period!!!! I love when I buy something I never knew anything about and I find out I really won BIG!!!

This is free with best buy membership. This is the reason I have the best buy membership is for all my apple products. I use apple care for help and replacement of items with issues.

worth it!!! all your purchases are covered under one roof for the same price.

Never going back to go pro. The color grading is awesome

You need to always get the Best Buy proctection you would never know when you need it.

The best thing you can buy at Best Buy! I have used it once and it already paid for itself in convenience.

I have used these for about a month. Sound quality is great. Mic is good and bad. I wear these while indoor cycling and the mic starts off fine, but after a while the mic sounds muffled when speaking. I do not know if it is due to sweat (I'm not a heavy sweater) or if it is due to the breathing that the mic is trying to reduce the sound and therefore when I speak it is muffled.

You should always buy protection for your electronic items. You never know you need it. We have used their protection plan many times and over and they have always taken care of us.. Thank you, Best Buy.

love it ..........................................

I love having the Best Buy protection plan. It gives me piece of mind for my purchases.

Bought with my total tech which I always recommend

This is the best to have gives discounts for members only warranty is perfect they do honor the warranty and there is no hassle no oh this isnt covered or that isnt covered best buy total tech membership is well worth it

Received it timely and it been fun so far my grandson seems to love it but he’s not patient enough to let things download.

Perfect gimbal for Sony A7c. Easy to navigate and use. I’ve been able to capture shots in the car, action shots and create content.

I signed up for the Monthly Best Buy Protection plan and couldn’t be happier with the decision. It’s affordable, flexible, and gives me confidence knowing my purchase is covered for up to 24 months. The process to enroll was simple, and the coverage details were clearly explained. I haven’t had to use it yet, but knowing I’m protected against unexpected issues makes a big difference. Highly recommend for anyone who wants extra security for their tech investments!

The best check I had was named Josh who came by Thursday to try to fix my Hisense 2K TV. It was not acting right. It would turn on turn off after updates and I found out most of their products after a year does the same thing I could get Google Express to work? He did a factory hard factory reset for the type I could do cuz he had to put codes in it and it worked perfectly. When he left I tried had to set up my other apps but I couldn't go through Google Express. It wouldn't accept my password. I'm worried about it. I called him back and he said Miss Vestal. That's what I was talking to you earlier about on those TVs that probably was the board and when it goes out it it's not worth fixing it. It would cost you more. I agreed and I said I'm going to sleep on it and think what to do next whether to get another TV well with God's help. An idea came because I prayed to him saying help me and I remembered I have two accounts with Google one for emergency. In case I can't get any other one, I used it and it worked perfectly. Everything is fine now. I called Josh and told him well. I tell him just in case you have this problem with anybody else's if they don't have to to emails. But with him checking everything out getting my Google Assistant to work. I appreciate it. I asked for his card and I told him if I have any more problems I'm going to directly ask for you only. Even though he came out of his way out of the humble store in atascocita for my grandson works, there is a reason why I went there personally. First. He said I didn't mind coming out here so thank you for a great text and Greek Squad. Josh did a wonderful job

I love it. This is the best thing I could have done

Great Service , have only used it once and Best buy was forthcoming in replacing the product. No issues at all