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Customer reviews

Rating 4.8 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,654 reviews
  • Rated 5 out of 5 stars

    Best buy plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best protection plans around and communication has been great when in need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Suppirt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at Best Buy by my husband who is a Best Buy Total Member. Has a problem pairing and took it to Best Buy Geek Squad. My watch was paired in 30 minutes. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best warranty out there. I don’t buy anything without the Best Buy protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second guessing the protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is worthwhile in my opinion, but as a total tech member, I expect that my membership covers costs of service calls also (otherwise, why pay the almost $200 a year). Due to policy changes about a year ago, service calls are now $99 + tax which is unfortunate and makes you question the benefit of total tech / the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to be included in all purchases as it adds value to the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan. Peace of mind is worth a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used once but worth the investment for future use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best muy membership program is totally worth imo. Good discounts, great service, and covers apple devices too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for the protection plan when purchasing my device and wanted to share my positive experience with this valuable addition. Choosing a protection plan can often feel like an afterthought, but in this case, it has proven to be a decision that brings peace of mind. The protection plan not only covers potential damages but also provides excellent customer support, making it a worthwhile investment. One of the standout features of the protection plan is its comprehensive coverage. It goes beyond the standard warranty, offering protection against accidental damage, spills, and even extends coverage beyond the manufacturer's warranty period. This level of coverage is reassuring, especially considering the unpredictable nature of accidents and mishaps. What truly impressed me was the efficiency and responsiveness of the customer support team associated with the protection plan. I recently had an issue with my [Product Name], and the process of filing a claim was surprisingly straightforward. The support team guided me through the necessary steps, and my concern was addressed promptly. Having experienced the seamless resolution of an issue, I can confidently say that the protection plan delivers on its promise of protecting not just the product but also the customer's overall satisfaction. It's evident that the company behind the protection plan values its customers and is committed to providing a positive experience. While no one hopes to encounter problems with their purchase, having a reliable protection plan in place adds an extra layer of assurance. In my opinion, investing in the protection plan was a wise decision, and I would recommend it to anyone looking to safeguard their investment and enjoy a worry-free ownership experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection plans give us a piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comprehensive coverage!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for Best Buy’s Monthly Protection Plan for my electronics purchases, and overall, I am quite satisfied with the coverage and peace of mind it offers. This plan provides an added layer of protection against unexpected accidents, damages, and technical issues that can arise with electronic devices. One of the biggest advantages of the Monthly Protection Plan is its comprehensive coverage. It not only extends the manufacturer’s warranty but also includes protection against accidental damage, such as drops or spills. This is particularly valuable for expensive electronics that are prone to accidental mishaps. Knowing that my devices are protected against unforeseen incidents provides me with a sense of security. The process of purchasing and managing the plan is straightforward and convenient. Best Buy’s staff was knowledgeable and helpful when explaining the terms and conditions of the protection plan. I appreciate the flexibility of the monthly payment option, which allows me to spread out the cost of coverage over time. The ability to manage the plan online and easily access documentation is a nice added convenience. In terms of customer service, Best Buy has consistently provided excellent support whenever I needed to make a claim or seek assistance. Their representatives are responsive and professional, guiding me through the claims process and addressing any concerns promptly. It’s reassuring to know that help is just a phone call away when I encounter an issue with my protected device. While the Monthly Protection Plan offers valuable coverage, it’s important to note that there are some limitations and deductibles associated with claims. It’s essential to thoroughly review the terms and conditions to understand what is covered and what isn’t. Additionally, the deductibles can vary depending on the type of device and the nature of the claim. While these aspects are reasonable considering the cost of the plan, they are worth considering when evaluating the overall value. In conclusion, Best Buy’s Monthly Protection Plan is a solid option for individuals looking to safeguard their electronics investments. The comprehensive coverage, convenient payment options, and reliable customer service make it a worthwhile investment. While there are some limitations and deductibles to consider, the peace of mind that comes with knowing your devices are protected is well worth the cost. I would recommend the Monthly Protection Plan to anyone seeking extra protection for their valuable electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Is The BEST!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my FAVORITE STORE!!! Since I have moved into my new house over 2yrs ago. I have spent over $10,000 furnishing my home with their merchandise for entertainment. I mean from TVs, Computers, Gaming, and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone one should get it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product. I love it. No issue with it. Don’t wait get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product and even better buying experienc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and even better buying experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this and been pleased with the coverage, services. I renew every year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE ULTRA OPEN-EAR TRUE WIRELESS OPEN EARBUDS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves these earbuds from Bose. She uses them in her busy office where she has to take/make a lot of calls while also being able to hear what's going on around her. These Bose earbuds allow her to do her job without having to constantly press buttons or remove them to carry on a conversation with her coworkers while also being able to take calls as she handles IT locally and nationally within the company she works for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rhonda

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so must have when yu buy things essy to use ni hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine love the way it makes my job easier and a lot faster to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 months

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Knowing that i have protection up to 24 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always important and give you peace of mind when purchasing

    I would recommend this to a friend