Customer Ratings & Reviews

2 years of protection makes me feel comfortable in my purchase.

love these so much i got these as gift twice for gifts

Great Protection plan that I hope I will not need.

I love the year long price and coverage for all my devices. Anyone who buys electronics and has the ability to should definitely be using this program! Piece of mind that only needs to be refreshed once a year for all your big purchases!!! Huge deal!

Great reason to have Total Care! Extra protection for your stuff!

Great it protects your items and many repairs handle with easy

You need a protection plan. This year I had two purchases stop working. Be able to get a replacement is huge

This watch lasted 4 years total. Not bad for electronics these days. Wish it lasted longer but it is what it is. It is out of warranty now. However it was reliable and accurate the entire time. I loved it.

Love knowing that bestbuy has my back when it comes to my purchases!

Great value And needed with electronic devices Glad to have it

This has saved our butt a couple of times. Most recently we had an item that went out on us and was still under warranty because of this. We went into the store and they were unable to fix it so they replaced the item, gave us a new warranty and because the price had decreased, they also gave us a gift card for the difference. I would most definitely recommend it. .

We love having Geek squad with all of our purchases. We’ve used it for multiple product with ease

I recently purchased a carpet cleaner, but it turned out to be a complete disaster. I knew it wouldn't last long, so I decided to exchange it for a better one when it finally dies. Luckily, I have a membership that allows me to upgrade my products by paying just the difference. In my opinion, this membership is an absolute steal. I don't have to worry about collecting any household items such as vacuums, carpet cleaners, air fryers, or anything else. They cover essentially everything, and it's worth every penny. I have been a loyal member for three years now, and I plan to continue doing so. Although I must admit that their Geek Squad technical department is not up to the mark, I believe that the rest of their services more than make up for it.

Great protection, I’ve had it on my appliances and many other things for years. It’s great on cheap tech for my younger brother since it gives me free replacements on some items.

Have not yet used the after sale service to make an evaluation

If you are a frequent buyer, this plan is for you. I got it because i planned on mounting some tvs. Each tv costing $200 without plan. $50 on plan. Mounted 3 tvs and got my moneys worth for 2 years of the plan. Free 2 year warranty on all purchases. It pays for itself.

it's great I strongly recommend it. My vacuum broke and I walked in with it and walked out with a new one. I only pay $1 for the taxes.

Got it when it was at a discount and happy with the price for the protection.

Great membership to have. You don't have to buy all those extra warranties

My Family has been using Best Buy for our Tech Support Needs all my life, everytime we go to the main Stores we never had a bad experience. Since becoming a Adult, nothing has changed and now they are helping me by answering questions on what I need for my first Custom Gaming PC. Unless something changes I will always be going to Best Buy for My Tech needs.