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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3486 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,486 reviews
  • Rated 5 out of 5 stars

    Always get protection plan on high priced items!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can anyone ever go wrong with the protection plan? If something goes wrong (stick drift) you can just replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very positive protection for small businesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service which will saves you money in long run. Will saves you money in all your item repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped me being able to change my bose headphones after 5 months of having them, pretty good insurance that helps me be on the good side of things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a unique products and it's very quality for recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there for you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes it so easy to fix any electronics. Ive been there a dozen times & have always helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have scheduled a clean overnight daily and really enjoy the ease of use- even on the loudest setting (you can select the level of clean) the sound is not noticeable from the second floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy return or exchange policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to return my PS5 controller with stick drift one year after purchase and got a brand knew one with no questions asked. Quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection gives me peace of mind. Too many items so I need some kind of insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with one of my device took it in and was covered 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad have always taken care of my electronics without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy to have it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plane. I used it for my son’s VR and it was really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 24 month protection plan is a highlight of the Best Buy Total membership. This exclusive will save you money in the long run because you will not have to purchase a special product protection package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers great protection insurance. They have never given any issues when I use a claim for any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Vacuum with Great Features!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far better than expected! We had 2 other brand vacuums before this and felt they did a good job. These are AMAZING! Yes they are a little pricey, but they do a great job cleaning and it is simple to change the bag. You can hear it when it empties at the charging station, but only lasts a short bit. Mapping is fantastic! I highly recommend getting one or if like us, two!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the total tech - esp with computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial service. I had to service my pre-build gaming desktop PC 3 times in a year for faulty components (from Cyberpower). They were able to get it working again twice, and the 3rd time, the motherboard had died, so the replacement of the component was included. I decided to purchase the component myself for best quality, but the installation was included. I saved at least $1,000 in repairs by having the total tech membership which includes the 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with Geek Squad and the big reason I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy 24-Month Protection Plan is a must-have! It offers comprehensive coverage for my devices, giving me peace of mind. The plan is affordable and easy to set up. When I needed a repair, the process was quick and hassle-free. The customer service was excellent, and my device was fixed promptly. Highly recommended for anyone looking to protect their tech investments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad for a minute now and they have been very helpful and is worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option! Have used and we are pleased with the support!

    I would recommend this to a friend