Customer Ratings & Reviews

Just a great addition when you have one of the Best Buy plans.

So many times geek squad plan came in handy. Worth getting!

My experience with the protection plan was fantastic! There was an accident with the Chromebook. I took it to the Geek Squad so they could send it out. It was not able to be repaired, so they gave me full credit to purchase a new one. It was a very easy process.

This vacuum sucks literally! Best vacuum I’ve owned hands down and I’ve owned Dyson vacuums in the past as well. The pet hair removal on carpets is superb! We have two dogs that shed like they are getting their summer coats year round and this vacuum keeps up phenomenally! Plus the odor eliminator feature is great! Awesome for carpet, hardwood, and tile!

The protection is amazing I love the support and 10/10 product

I have tried various earbuds as I switched out from apple eco system. I have previously done a review that Sennheiser MTW 3 is the best overall compared to airpod pro 2, Jabra Elite 10, Bose ultra, BEO play, Technics AZ 80. MTW 3 has the best sound stage in my opinion though not the best ANC. However, I returned from a trip and realized MTW3 gives me ear fatigue based on the fit and ANC is sub-par when on the plane. So I decided to give Sony XM5000 a try! To my surprise, it has better sound stage, better ANC, more features than MTW3 and better fit! I am sold that I have the best buds that fit my purpose!

I purchased Fitbit Sense 2 for my parents. This smartwatch emphasizes heath and wellness. Both my parents have a history of heart disease. This watch will not only notify them in case of irregular heartbeat but the report can easily be sent to their physician. The price cannot be beat. Bestbuy Geeksquad patiently setup their new watches prior to them leaving the store. Thank you Geeksquad and Best Buy!

It’s great having the protection package for all the devices we purchased for Best Buy. With four individuals in my family, all with phones, televisions, and computers, it adds up with there something wrong. This has really eliminated some of the surprise expenses related to fixing the electronics.

Sense of security everytime. Thanks to total tech memberships

Great as expected for this protection purchase! No concerns at all

Glad to know all my purchases are covered for damages and malfunctions

Love my service these people are the best. Kind, friendly and expert service

Geek Squad Has your back. They are so professional, I can't name a reason for not choosing the protection!

I really liked this shark vacuum. Until the wires and plastic broke on the main part making it unusable and ud like to get another shark vertex.

Best protection plans out there in the market Always Reccomend to protect your items

I have found that this support is well worth the economic price.

I don't know how you're supposed to rate a protection program, but I would like to win the $400 gift card

Best Buy Total Tech has been a life saver!!! The Tech staff is polite, knowledgeable, and friendly. Furthermore the support towards products is top notch. If your purchase is covered, and something breaks or becomes damaged, Total Tech has got you covered. Definitely worth having and gives you piece of mind toward your purchases!

Been a loyal best buy customer for 20+ years and always have had confidence in their protection programs to take care of what I needed in a timely manner.

Best Buy always lives up to their word with total tech protection plans. That's the only reason I spend that much money a year on a plan like this. Tech can wear out quickly and they are always there to deliver. Especially regarding Bluetooth battery operated devices or pc parts.