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Customer reviews

Rating 4.8 out of 5 stars with 3655 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,655 reviews
  • Rated 5 out of 5 stars

    Air pods pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Producto excelente si good i like this product air pods pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage plan with great price point and always trust Best Buy to repair or replace the products with this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s monthly protection plan has been a lifesaver! It’s affordable and gives me peace of mind knowing my devices are covered for accidental damage and more. The claims process is straightforward and customer support is always responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for New Purchases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years of free peace of mind is nice to have on new purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy return or exchange policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to return my PS5 controller with stick drift one year after purchase and got a brand knew one with no questions asked. Quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great plan it's worth the money to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time & done correctly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it. Every penny. Job/request always completed as requested and most often before promised time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad it’s included with tts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad it’s included with total tech otherwise not sure it’s worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    asset protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting your assets protected always!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how great coverage plan is and how what I can cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was truly an investment. I double invested in my purchases. I have ensured that my purchases are well taken care of. I had purchased a set of Bose headphones, and they stopped changing. I was able to get them replaced in a single visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection plan on high priced items!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can anyone ever go wrong with the protection plan? If something goes wrong (stick drift) you can just replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lens. Light weight and good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a prime lens but much smaller and lighter one than the 50mm i already have for my Nikon Z6. I was researching around came across the 40mm. i never heard about 40mm before but the price looked good and lens was quite light (obviously it was the premier line ) but i really wanted to buy and try it out see how it worked. i had a portrait shoot yesterday and i was so surprised how well it worked and how sharp the pics are for the more budget lineup of lens . They were sharp and in focus and colors were closely matched with the 50mm at both settings. Obviously it was not as sharp as 50mm nikon z lens but it was also some thing that was better or on par with Tamron lense which tends to be little softer than nikon glass. The video portion was the best and performed very well . The light weight of the lens was perfect and it also helped in the easier handling with out the gimbal. I had the Camera's VR turned on and that also helped as well. overall great lens and one that i would def carry around in day to day activities to shoot random food shots at rest or travel locally where i dont need to carry the whole bag of lenses this will work just great for photos and videos alike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go-to technology/ electronics store. I trust the quality and customer service. Having this protection plan that basically covers the tech you purchase from them is priceless. I've had to use it a couple of times for highly used tech such as video game controllers, headsets, and headphones, starts acting up.? Take it back and Best Buy will give you a brand new one (usually) check terms and conditions. Overall, it's a great coverage for your tech items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny if you make all your purchases from Best Buy. I currently have been using this plan for 3 years. I have every electronic device you can imagine covered by this protection plan. I also have 3 LG OLEDs covered the peace of mind alone is worth the money. I had an HDMI port go out on my LG C1 a year after purchasing. I scheduled an appointment they came out fixed it within 30 minutes and I never paid anything out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great having the protection package for all the devices we purchased for Best Buy. With four individuals in my family, all with phones, televisions, and computers, it adds up with there something wrong. This has really eliminated some of the surprise expenses related to fixing the electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have. Best Buy has stepped up their game in support. Very friendly and knowledgeable team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, really great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you, folks, the Best Buy warranty is absolutely fantastic. It's the best warranty you can get, believe me. The coverage is tremendous, and the peace of mind it provides is incredible. You won't find a better warranty anywhere, I guarantee it. Best Buy knows how to take care of their customers, and this warranty proves it. If you want the best protection for your purchases, this is it. Five stars, no question!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with my plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the protection plan was fantastic! There was an accident with the Chromebook. I took it to the Geek Squad so they could send it out. It was not able to be repaired, so they gave me full credit to purchase a new one. It was a very easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coverage and piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech has been a life saver!!! The Tech staff is polite, knowledgeable, and friendly. Furthermore the support towards products is top notch. If your purchase is covered, and something breaks or becomes damaged, Total Tech has got you covered. Definitely worth having and gives you piece of mind toward your purchases!

    I would recommend this to a friend