Customer Ratings & Reviews

Great customer service all the time no matter day or night.

Best protection plan dont have to pay alot for apple care for my apple products its so easy here and also cheap

24 months protection comes included with every purchase I made at BestBuy for total tech members. I totally recommend the total tech membership.

Very helpful to have for protection of items at a set cost.

This air fryer is good overall, although I do wish that it had more room for taller items. I can’t roast a small chicken or anything in there or add a rotisserie. I do wish I would’ve noticed that when I purchased it. The air fryer part of it cooks things so fast that you have to really watch it so it doesn’t burn. I tried changing the temperature when using the air fryer so that it didn’t burn so fast and that didn’t seem to work very well. It’s still burned. I guess I’ll just have to keep playing with it to figure it all out. There are other air fryers out there that I believe are better than this one.

Having technical support around the corner from me, whether it be software or products purchased, brings value to those products. Ordering items online from a virtual wasteland then dealing with an AI phone tree to resolve questions or problems is not for this consumer

I had an accidental mishap, and Best Buy stood behind the promise to help me get a new item.

I am so thankful for my best buy warranty. We buy almost everything we need from best buy because its all covered. The best buy team is always quick when we have a question or need help.

Worth every penny. If you are buying products from BB, it’s silly not to have the plan. I have had several issues with products I have purchased, and you bring it in it’s handled in a few minutes with no hassle. Plus you get access to special deals…. Can’t beat that!

Already saved me a big purchase item!!!! Laptop died after only owning a year would have been screwed if I didn’t have this.

Great products and customer service at Geek Squad.

I love Best Buy Total Tech, it makes me feel safe with my items.

My dishwasher control board just shorted out. Looks like it had to do with a loose connection that got some water into it. The manufactures warranty had just run out and Best Buy stepped in and replaced the components for no extra charge. Glad I had this plan in place.

great program, best buy has always honored their protection plans.

My Bissell stopped sucking properly and i made my appointment with geek squad and they immediately just gave me a store credit refund and i bought the upgrade version of mine today and that now how my total tech protection! Y’all need to buy total tech makes all your purchases worth it !!

Best smart watch ive found since Pebble was acquired by Fitbit, control scheme isnt the most intuitive but its not a deal breaker, the solar charging aspect is a neat feature to have.

This is a great plan. They honor there word. They go above and beyond the manufacturer warranty

This protection plan is a must have to cover unforeseen shenanigans!

What more can be said about total . A no brainer for your devices

Always great and peace of mind. good to know if somethings goes wrong you have this team to handle it.