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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3484 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,484 reviews
  • Rated 5 out of 5 stars

    2 yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say it's a two-year protection which comes for free if you're a total member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Best Buy Protection Plan for all my electronic devices. Give me peace of mind should any issues come up I need assistance with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny – Excellent Product Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually skip extended warranties, but I’m really glad I got this product protection plan. The sign-up process was simple, and the coverage was clearly explained. When my device started having issues a few months in, filing a claim was quick and hassle-free. Customer service was responsive and professional, and I had a replacement in just a few days. What I appreciated most was the peace of mind — knowing that if anything went wrong, I wouldn’t be out the full cost of the product. Definitely worth it, especially for higher-ticket items. Highly recommend getting this coverage if you want that extra layer of protection and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best to have gives discounts for members only warranty is perfect they do honor the warranty and there is no hassle no oh this isnt covered or that isnt covered best buy total tech membership is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has saved me multiple times and is great when given with total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for Itself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection has paid for itself over and over again. Great support and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch extra warranty. Easy to manage and a reminder when its going to expire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection olan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always buy protection just inc case something happens but normally all is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very satisfied with the Best Buy protection plan. We just had to use it and it took a bit longer than we had expected, but it did help us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly protection is affordable and reassuring, especially for electronics you rely on every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection you won't regret

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 Stars - Monthly Best Buy Protection: Total Peace of Mind! I recently purchased the Monthly Best Buy Protection plan for my latest electronic purchase, and I must say, it has been an absolute game-changer in terms of peace of mind and worry-free ownership! First and foremost, the flexibility of the protection plan is a significant advantage. With options ranging from 6 to 24 months of coverage, I was able to select a plan that perfectly matched my needs and the longevity of the product I purchased. This customizable approach makes it incredibly convenient for customers to tailor the protection to their specific requirements. One of the best aspects of the Monthly Best Buy Protection is its comprehensive coverage. It offers protection against a wide range of potential issues, including accidental damage from handling, mechanical and electrical failures, and even normal wear and tear. This level of coverage is unparalleled and sets it apart from other protection plans in the market. The ease of use is another standout feature. Enrolling in the protection plan was a breeze, and the process was straightforward. Best Buy's customer service was incredibly helpful in answering all my questions and guiding me through the enrollment process. It's evident that they genuinely care about their customers' satisfaction and are committed to providing excellent service. What truly impressed me was the swift and hassle-free claim process. Unfortunately, I had to make use of the protection plan when my device encountered an issue after a few months of use. Initiating a claim was surprisingly easy, and Best Buy's team handled my case with utmost professionalism. The timely repair or replacement of my device without any additional costs was a relief and saved me from unnecessary stress. Moreover, the added benefits of the Monthly Best Buy Protection make it a true value for money. From extended warranty coverage to 24/7 technical support, the plan goes above and beyond to ensure that I am satisfied with my purchase in every way possible. Having the Monthly Best Buy Protection has allowed me to enjoy my product without any fear of unexpected mishaps. It's reassuring to know that my investment is safeguarded, and I can continue using my device with confidence. In conclusion, I cannot recommend the Monthly Best Buy Protection enough. It provides exceptional coverage, outstanding customer service, and unbeatable peace of mind. Whether you're investing in a new smartphone, laptop, or any other electronic device, this protection plan is a must-have companion for worry-free ownership. Kudos to Best Buy for offering such an outstanding service to their customers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like peace of mind honestly. I would rather have this protection then nothing at all or the base manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for expensive purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my insurance a few times in the past. I didn’t always though. At times I would buy something and it would get damaged the same day with my luck. Since then, I’ve made sure to get insurance with each of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage equals Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please tell me who does not need or value protection on what they purchase. I highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on everything I buy at best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing I have the insurance especially with the dog and kids around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to be included in all purchases as it adds value to the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself with one purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was about the same price as the MacBook Pro AppleCare+ warranty. I bought more MacBooks for family and friends and never have to pay for their AppleCare+ ever again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects all of the products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protects all of our products and purchases from BB. ONLY used it one time. But I think it’s worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is awesome. Our refrigerator had a rust spot on it in the back because it wasn’t insulated correctly from the manufacturer and they just replaced it. I get protection on everything I buy. It’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone one should get it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product. I love it. No issue with it. Don’t wait get one.

    I would recommend this to a friend