Customer Ratings & Reviews

Having Totaltech is having peace of mind. With up to 2 additional years of protection is reassuring. The process is so simple, make a purchase. That's it, the protection is automatically added.

Things break all the time, sometimes not by you. Monthly Best Buy Protection (up to 24 mo.) Got your back and will make it right!

The speaker has great volume for a backyard get together and the play time last a long without having to recharge the speaker

It give you a good feeling and a sense of piece of mind when you have one!

Being worry-free about your production is great! Great service and the team is willing to help with fast pace

I always enjoy the best deals on things I didnt know I needed. Its fun getting new tech items delivered to my door to make life more interesting.

I bought this ice maker 10/23 and I loved it. The was perfect and it made enough ice for me. Unfortunately last night 5/24 I went to get ice and there was a chunk of black plastic in the ice and this morning there were a bunch of tiny black pieces in the ice. Insignia set an appointment for me to take it in to Best Buy tomorrow to have it checked out. Hopefully they will either fix or replace it because I go through about 4 44oz cups of ice per day and it is much more convenient to make the ice at home instead of going out every day to the convenience store.

I love protection plans! Since we are members we automatically get this plan. I am glad that my purchases are protected!

I have tried many earbuds, XM5 is very good and more comfortable than XM4 I had, but the battery life is not great as XM4.

I think the is the one of the best things Best Buy could’ve done. To separate themselves from the competition. If items are the same price I’m definitely going to BB to get two years of a warranty.

I definitely recommend the Best Buy Protection plan for up to 24 months. It’s a great peace of mind in case your toys need to go to the doctor :-)

I recommend the total tech-support that way this is always included with your electronics purchases

I buy gaming items for my teenage grandson. Something always stops working. I have saved hundreds of dollars buying the extra protection.

Nonderful staff Wonderful staff. Dr. Sosa is very friendly and kind. Most importantly they are knowledgeable and go above and beyond to welcome you and make you feel comfortable.

Best buy we could get....came in hand for tge several repairs we needed to do

Peace of mind having the protection. Fortunately I have not had to use the service yet, but the price was worth the added warranty.

Best way to clean your air especially if you have allergy issues.

Bought this for my OLED monitor so I don't have to worry too much about it and continue using it as normal unless something catastrophic happens to it which I can probably get reimbursed for.

Best protection plan And it’s for 24 months. I have confidence in Best Buy.

I always get the protection plan it saves me money in the end. I am never worried about if something happens to my products!