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Customer reviews

Rating 4.8 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,654 reviews
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great coverage for whatever you are purchasing with Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad service but saved me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me alot of money however they tried charging me like normal 6 times and delayed the repair each time and they were unable to fix it but they just got me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase from Best Buy without the protection plan i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Best Buy protection cause if anything goes wrong no questions asked bring it in and if they can’t repair it you will get reimbursed 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend having Best Buy Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been more grateful for the Best Buy protection, especially considering the limited warranties that typically accompany purchased items. This protection essentially doubles the coverage for at least a year. Furthermore, our Total Tech membership automatically provides a two-year extended warranty, which has proven to be incredibly beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my coverage but I feel confident that if I did that I would be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things these days don’t have a manufacturer warranty past the first year. I keep track of my extended warranty expiration dates and it has saved me big bucks in the past. Best Buy is super easy to make returns and exchanges with so it’s a win-win to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Really Nailed It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Ninja Barista System! It makes everything from cold brew to full carafes effortlessly, and the Nespresso compatibility is a huge bonus. The coffee tastes amazing, it’s easy to use, and it looks great on my counter. Totally worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones according to my brother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves them, I give it a 4 because this review is for a rebuy since one of the hinges broke. But a great headphone. I have the xm6s because my xm4s also broke at the hinge, not sure what’s going on but I’ve loved the xm4s and now the xm6s of the Sony 1000 xm lines. And my brother loves his Xm5s so much I’m repurchasing it for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is a must to safeguard any item I purchase from Best Buy. Value is especially important in these times when broken items have costly repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has proven to be a truly useful product. We got a 75 in flat screen replaced under the plan for just the cost of rhe plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the plan now for a few years on Different product and I like having the piece of mind it brings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit of being a member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have a problem I can get it fixed with protection which makes me feel secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value best buy protection plan that is included in the membership pricing. It provides great coverage and does not cost anything extra.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Total

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having to not worry about my stuff with Best Buy total I am good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is the best value for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The unlimited protection is great! Have all my pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unlimited protection is great! Have all my products under extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny – Excellent Product Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually skip extended warranties, but I’m really glad I got this product protection plan. The sign-up process was simple, and the coverage was clearly explained. When my device started having issues a few months in, filing a claim was quick and hassle-free. Customer service was responsive and professional, and I had a replacement in just a few days. What I appreciated most was the peace of mind — knowing that if anything went wrong, I wouldn’t be out the full cost of the product. Definitely worth it, especially for higher-ticket items. Highly recommend getting this coverage if you want that extra layer of protection and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall comfortable experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just enjoy being able to know that my items are covered once of anything and anytime ive brought them into the store it hasn’t been too much hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being a total tech customer, very big benefit to have this protection

    I would recommend this to a friend