Customer Ratings & Reviews

Really recommend the warranty for the stuff you bought from the store

I’ve used this service several times and my customer service superior to any one out there

How can you spend all this money on supplement runs on the credible amount of electronics

I have gotten great value from adding the best buy protection. It provides some great peace of mind.

I Love that it is included with membership. It has came in handy.

I like the protection it help a lot due to the cost of equipment.

Its a best buy monthly protection. I feel very protected with it.

What I like most about shopping at Best Buy is that as a member, you get gifts with every purchase!

Great support when you need it. Easy to use and contact support

I feel confident that if I need to use the protection, BestBuy will be there for me.

Service is great. When issues arise, the geek squad is easy to work with and resolve all issues

My experience was great. The total protection program is a good way for piece of mind!

Nice knowing I have protection on all of my items purchased!

It’s great having the peace of mind for such expensive gear!

I love the 2 yr warranty, including AppleCare+, I receive on EVERY Best Buy purchase, that I receive through my Total Tech membership-- worth every penny!

It's a really good product because there was a color I like, pink, and that's great. Plus, the person who helped me was friendly.

The protection plan gives me peace of mind that my watch is covered if anything happens. It’s a great add-on, especially since I wear it daily for work.

Best Buy Protection Plans (up to 24 months) Best Buy's Geek Squad Protection Plans offer coverage for a variety of products, typically including the following: Accidental Damage from Handling (ADH):Covers drops, spills, and other accidental damage that the manufacturer's warranty does not. Mechanical/Electrical Failures:Covers failures due to normal wear and tear, as well as issues that occur after the manufacturer's warranty has expired. Power Surge Protection: Covers damage from power surges. Screen Protection:Includes coverage for defective pixels and screen failures on devices such as TVs, laptops, and tablets. Battery Replacement: Covers the replacement of batteries for laptops and other portable devices when they no longer hold a charge. In-Home Service: Available for large items like major appliances and TVs, providing repair services at your home. No Lemon Policy: If your product requires more than three repairs, it will be replaced. Convenient Claims Process: Easy to file claims online or in-store. The specific cost and terms can vary based on the product and the duration of the coverage.

Good to have. It's a piece of mind for sure. Can't beat it

I was in the market for a new gaming headset. In the past, I have bought Astro before and it was always my favorite. The Gen 4 was my preferred use for years. I bought the Razer BlackShark V2 Pro to get a better sound mic. However, that headset did NOT have simultaneous Bluetooth. The soundscape of the A50 Gen 5 is much more full because they are open back headphones. It took me a while to find the perfect sound, but now I'm hearing things in BO6 I never thought I could. There is heft base without muddying the quality of the highs. I love it, truly. I never should have left this headset. The only issue I had was pairing Bluetooth at first. But, once I was able to figure it out by simply trying over and over again, it has stayed working. It's great. Since I have PC, Xbox, and PS5, this headset connect to them all effortlessly.