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Customer reviews

Rating 4.8 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,161 reviews
  • Rated 5 out of 5 stars

    PASSED THE HAIR TEST!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vacuum is fantastic. i have allergies so the empty bin is great. it can hold a lot of dust and debris. it’s GREAT WITH HAIR!! i never have to untangle hair from the icky brush ever again!! i will say … i gets stuck easily with big things on the floor like a piece of cardboard or something, but i can pick that up. overall, very happy with this purchase, especially because i got lucky and got it on a deal of a day, so i saved some coin!! :) if you can find it on sale, RUN AND GET ITTTTTT!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay its great tbh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great because it offers a wide variety of electronics, appliances, and tech accessories at competitive prices. The knowledgeable staff, reliable customer service, and convenient options like in-store pickup and Geek Squad support make shopping easy and trustworthy for customers looking for quality products and expert assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Performance and User-Friendly Des

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the DJI Neo Drone - Gray (Model: CP.FP.00000184.02, SKU: 6594711) and couldn't be happier with my experience. Right out of the box, the drone feels sturdy and well-built, showcasing DJI's commitment to quality. The setup was straightforward, allowing me to get airborne within minutes. The flight performance is exceptional. It handles smoothly, with responsive controls that make maneuvering both fun and precise. The battery life is impressive, providing ample flight time for capturing stunning aerial footage without constant recharging. Speaking of which, the camera quality surpasses my expectations—videos are clear and vibrant, perfect for both hobbyist photography and more serious projects. I also appreciate the intelligent features DJI has integrated, such as obstacle avoidance and automated flight modes. These features not only enhance safety but also open up creative possibilities for capturing unique shots. The accompanying app is user-friendly, offering seamless integration with my smartphone for easy control and media management. Overall, the DJI Neo Drone offers fantastic value at $219.49, especially considering the advanced features and reliable performance. Whether you're a beginner or an experienced drone pilot, this drone is a great choice that delivers on its promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, Powerful & Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Incredible quality for such a tiny camera, perfect for travel and everyday use! 2. Love how portable this camera is—great video, smooth stabilization, and easy to use! 3. Best action cam I’ve owned, amazing shots and fits anywhere without hassle! 4. Amazing camera—tiny size, great shots every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My guardian angel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my electronics had a superhero, it would be this plan. I’ve dropped things, spilled things, and generally treated my tech like a toddler treats a juice box—and Best Buy just keeps fixing it. One time, they even replaced my entire computer like it was no big deal. I swear this plan has saved me more times than Ctrl+Z. Worth every penny, especially if you're clumsy, unlucky, or both (hi, it’s me).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee Wonderland: Brewing Joy with the De'Longhi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely thrilled with my De'Longhi Vertuo Lattissima Espresso Machine in White! This sleek and stylish coffee marvel has completely transformed my morning routine. First and foremost, the coffee quality is exceptional. The machine's ability to brew a perfect cup of espresso is unmatched. The rich and robust flavor, combined with the perfect crema on top, makes every sip a delight. And the convenience of using the Vertuo capsules means I can enjoy a variety of flavors effortlessly. The Lattissima milk frother is a game-changer. It froths milk to perfection, creating creamy and velvety lattes and cappuccinos that rival those from my favorite coffee shops. The milk frothing options are customizable, allowing me to achieve the exact texture I desire. The machine itself is not only functional but also a beautiful addition to my kitchen. Its white finish is elegant and modern, and it doesn't take up too much counter space. The intuitive touchscreen interface makes selecting my preferred coffee size and milk froth level a breeze. Cleanup is a breeze too! The machine's removable parts are easy to disassemble and clean, making maintenance hassle-free. I also appreciate the energy-saving features, which help reduce power consumption when the machine is not in use. Overall, the De'Longhi Vertuo Lattissima Espresso Machine has exceeded my expectations in every way. It's become an integral part of my daily routine, allowing me to indulge in gourmet coffee beverages without leaving my home. If you're a coffee enthusiast looking for a premium coffee experience, look no further—this machine is a game-changer! Thank you, De'Longhi, for creating such an outstanding espresso machine that has truly elevated my coffee moments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson is worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson vacuum is a reliable and efficient cleaning tool that has revolutionized the way we clean our homes. With its powerful suction and innovative design, it is a top choice for many households. One of the standout features of the Dyson vacuum is its powerful suction capabilities. It is able to pick up even the smallest particles and debris from various surfaces, ensuring a thorough clean every time. Whether it's pet hair, dust, or dirt, the Dyson vacuum can handle it all. Another great feature of the Dyson vacuum is its innovative design. It is lightweight and easy to maneuver, making it a breeze to clean even hard-to-reach areas. The vacuum also comes with a variety of attachments and tools that make cleaning different surfaces and areas of the home a breeze. One of the main advantages of the Dyson vacuum is its bagless design. Instead of using traditional bags, it uses a cyclonic technology that spins the dirt and debris away from the air, trapping it in a separate container. This not only saves money on buying replacement bags but also makes emptying the vacuum a quick and mess-free process. Additionally, the Dyson vacuum is known for its durability and longevity. Many users report that their Dyson vacuum has lasted for years without any issues, making it a worthwhile investment. However, one downside of the Dyson vacuum is its higher price compared to other vacuum brands. While it may require a bigger initial investment, many users believe that the performance and quality of the Dyson vacuum justify the cost. Overall, the Dyson vacuum is a top-of-the-line cleaning tool that delivers powerful suction, innovative design, and durability. While it may come with a higher price tag, it is worth the investment for those who prioritize efficiency and reliability in their cleaning routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hairstyles life changing the best so far when it comes to hairdryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has done it again! I have owned many blue speakers, and the sound link max does it all with full control on treble bass mid-range, I have owned many high-end products that don't even come close to the quality or sound of the Bose Max love the app the max sounds great at loud levels and very detailed on all levels, perfect ambient sound. battery life is awesome! Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! Best Buy has literally the best warranty. I have never declined it. I have saved so much with it! Don’t ever miss it I promise you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy protection plan incase it is needed for any issues later on in the cameras life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel Watch 4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful, all employees asking if you need help, knowledgeable and kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric razor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new razor. It's the old style but I love it better than the new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving all the features with this Vacuum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast and strong pick up! I used this vacuum after using my Hoover vac, and you will not believe how much dust and dirt this Vacuum picked up!! I have had 3 spine surgeries, so the feature to bend for under furniture use is amazing, and I don’t have to bend! My friend saw mine, videotaped my using it, and bought one the same day! The Auto Empty Feature sold me, & sold her too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny - Comprehensive and Convenient P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ### Worth Every Penny - Comprehensive and Convenient Protection The Monthly Best Buy Protection plan is a lifesaver for anyone who values their electronics. This plan provides peace of mind with comprehensive coverage for accidental damage, mechanical breakdowns, and even theft. The monthly payment option makes it budget-friendly, allowing you to spread out costs instead of a large upfront payment. Plus, Best Buy’s customer service is top-notch, handling claims quickly and efficiently. This protection plan ensures you can enjoy your devices without worry, making it a must-have for any tech enthusiast. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection has been great, as a total tech member I get this on every purchase. My dog chewed my nice Bose headphones once or twice and they just handed me a new set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that this protection program. i have bought it with all my big purches and i am so happy its included with mybest buy program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have a protection plan with Best Buy especially on major purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset. Will elevate your gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless transition from console to pc. Can even be connected to either ps5 or Xbox and then pair with Bluetooth to a pc. I have my presets dialed in for fps and I can tell how far they are way from footsteps alone. Best headset you can get for this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The materials used on the keyboard are top tier. The keyboard feels very night quality and responsive. It’s also nice that it’s wireless.

    I would recommend this to a friend