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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2275 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,275 reviews
  • Rated 5 out of 5 stars

    Plan protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection they include it great deal honestly also i like how they server me it always make me always want to viste there and Buy there products again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to worry less about your electric purchase, add Geek Squad membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service you get the service you deserve with the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plan gives me peace of mind. Fast claims, no hassle, and great support when I needed a replacement. Totally worth it for expensive tech—saves time and stress. I feel secure knowing my purchase is backed. Highly recommend for anyone who values reliability and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Member Care Preferred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked for me alot. Bringing back items that become defective over time and getting my money back for them is very easy. Instead of buying the same thing multiple times just because of using until they break, im able to receive brand new replacements and i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this service. It covers all our purchases. We have used the geek squad several times and are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title: A Superhero Shield for My TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s face it, having kids is like living in a constant state of “Dodgeball: The Ultimate Edition,” but with toys instead of balls. That’s why, when I purchased our latest family room TV, I didn’t just buy the TV; I invested in a robust protection plan, and boy, am I glad I did! This protection plan has been the unsung hero of my household. It’s like having an invisible superhero shield around the TV. From flying action figures, rogue crayons, to the accidental juice box spill during Saturday morning cartoons, this plan covers it all. The peace of mind it provides is worth its weight in gold (or toys, in my case). The customer service is outstanding—responsive, understanding, and always ready with a solution. The first time I called, feeling a bit embarrassed as I explained how a makeshift lightsaber (a.k.a., the broom) knocked the TV stand, they reassured me faster than you can say “Clean up in aisle five!” Within days, a technician was at our door, ready to make things right. What’s truly fantastic is how easy it is to use the plan. There’s no treasure hunt for paperwork or riddles to solve; a simple call or email is all it takes to get help on the way. And there’s no limit on how many times you can use the service, which, with my mini-tornadoes, is a feature that’s been put to the test more than once. In conclusion, if you have kids, or even just live in a place where accidents are a sitcom waiting to happen, this TV protection plan is your must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy without buying this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is one of the best items I have purchased from Best Buy and it’s saved me lots of money on replacement items or on installation of items I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Much Appreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Helpful as 1 of ur employee helped me understand the importance of the protection plan, thank you so much for your support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how reliable they are when dealing with damaged products. The one downside is when you might end up dealing with an employee who is giving you a unwelcoming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually buy protection plans, but Best Buy’s coverage has paid for itself more than once. I’m rough on my equipment — travel, gym, deployments, random drops — and the plan has saved me from eating the full replacement cost.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable stuff alwaus comes in handy when u dont expect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been happy with products at Best Buy. The associates are very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has one of the most comprehensive and easy to use protection plans. I have not had any issues when I have something that is not functioning correctly. They have one of the best customer service reps and managers. You can't loose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think with the way electronics are today is best to have coverage. The price is ok, but the benefit is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy Total Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth becoming a member for Best Buy Total Member! All the products I purchase at Best Buy are instantly covered. Appliances, Car Audio, Apple products and Care, everything. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Más si eres una persona que compras muchas cosas a

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es muy buena opción tienes garantía en todo lo que compres

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the peace of mind knowing my young sons will enjoy the products for the usual life span of their tech products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan offers many options for technical support and gives peace of mind regarding the products purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay protected with Best Buy protection. Great value at the highest quality and so easy to use.

    I would recommend this to a friend
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