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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2227 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,227 reviews
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has one of the most comprehensive and easy to use protection plans. I have not had any issues when I have something that is not functioning correctly. They have one of the best customer service reps and managers. You can't loose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is #1 store when it comes to returning something your not satisfied with or if its broken no questions asked they will tell you to just go pick out a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend being a total tech member

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy being a total tech member and having these warranties as a part of a benefit of the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desert Gold Unique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and incredible surround sound. Easy to use and quickly programmable with the Boss app. Love the excellent noise cancellation, for long flight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Of course!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely happy I decided to get the added protection. When I’m purchasing things that are this expensive and relatively fragile, I don’t mess around with protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are excited to get the scooter I have heard so many great thing about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Reward protection plan is the best for peace of mind and complete warranty coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy helps us seniors understand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a blessing to have not that things break so often but all the answers I can get because I’m older and don’t really know very well how to work my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theee when i need it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to protect everything expensive and fragile. This is no exception, it's there when i need it and makes me feel safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the money when I consider all of the equipment I have and will be adding this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient and extremely effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a rug that you feel like it should look cleaner after vacuuming? I did. Until I got this! This thing cleans like no other. The handheld detachable section is convenient for the stairs. The auto clean out function on the stand is very cool and convenient. So far, it’s been a great vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preotection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my products protected n case of issues or dropping them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the protection plan with our membership. It’s useful and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Years Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have a two year protection for the products you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an insurance guy. I hate how you buy something and it breaks. So I always buy the protection, and Bestbuy's is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea. We really enjoy it so it just keeps us shopping at bb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage that opt in for Apple Care and other extended services automatically for all purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect them purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! I almost love it more then pizza and a room full of puppy's! After 4 years - This is the smartest invest I've ever made! Thank you Best Buy Team! Has saved many of my cell phone , Tv , computer purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch extra warranty through Total Tech. Easy to manage and a reminder when its going to expire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title: A Superhero Shield for My TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s face it, having kids is like living in a constant state of “Dodgeball: The Ultimate Edition,” but with toys instead of balls. That’s why, when I purchased our latest family room TV, I didn’t just buy the TV; I invested in a robust protection plan, and boy, am I glad I did! This protection plan has been the unsung hero of my household. It’s like having an invisible superhero shield around the TV. From flying action figures, rogue crayons, to the accidental juice box spill during Saturday morning cartoons, this plan covers it all. The peace of mind it provides is worth its weight in gold (or toys, in my case). The customer service is outstanding—responsive, understanding, and always ready with a solution. The first time I called, feeling a bit embarrassed as I explained how a makeshift lightsaber (a.k.a., the broom) knocked the TV stand, they reassured me faster than you can say “Clean up in aisle five!” Within days, a technician was at our door, ready to make things right. What’s truly fantastic is how easy it is to use the plan. There’s no treasure hunt for paperwork or riddles to solve; a simple call or email is all it takes to get help on the way. And there’s no limit on how many times you can use the service, which, with my mini-tornadoes, is a feature that’s been put to the test more than once. In conclusion, if you have kids, or even just live in a place where accidents are a sitcom waiting to happen, this TV protection plan is your must-have.

    I would recommend this to a friend
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