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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1798 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,798 reviews
  • Rated 5 out of 5 stars

    Protected at its Finest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable for a yearly subscription and covers all damages for all devices under the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is fantastic — deep blacks, vivid colors, and excellent contrast. • Viewing angles are great — colors don’t wash out when seen from the side. • Supports modern gaming features like 120Hz refresh rate, VRR, ALLM, which is a big plus for gamers. • The smart TV interface is smooth and responsive, with all major streaming apps available. • Design is sleek and modern, fits well in my setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up and no regrets. My gadgets are protected and I get a replacement for little to no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazingly!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom initially bought this thing because some small animal died in the ceiling and made the house in an area in the living room smell bad and she wanted a filter to clean the air. It did a good job removing most of the smell while turned on. Also when she bought her couches, the sales associate told her over time formaldehyde could get released from them, apparently a common a thing with couches and furniture. This air purifier will purify formaldehyde so it is great for people with those concerns. The heat came on for the first time this winter season and so much dust got kicked around inside the house. I had a fan going on in my room to sleep and it further moved the dust around causing my allergies to act up, waking me up coughing with a runny nose. I moved this monster of machine in my room and had this fan facing my face. In about a half hour I stopped coughing so much and my nose stopped running! I could sleep again. So I just bought a smaller version, a little less coverage and less things to filter but a filter nonetheless to at least deal with the dust, its a fan/heater too, to use in my room. 100% would recommend this item, especially considering how well it works and made me want my own version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this protection plan we've had to use it a few times and were thankful we had it. Will always purchase it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a lot of stuff from Best Buy like computers controllers headphones things like that the protection is the best thing you can ever get for yourself if you're looking at having expensive things and if something happens to it their protection will fix it or get you replacement I've had PC Scuf Controller that has stick drift real bad and I took it back and I gave me the money back to get a new one awesome no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistently great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has great reviews recommended by friends, family, and colleagues. Best Buy has always offered best prices and good service for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind and Better Pricing With Membership!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We realized it was cheaper to buy the membership than purchase individual plans for each item, and the protection comes free with it. Haven’t used it yet, but it gives us peace of mind after buying all new appliances and electronics. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting on meta

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest buy. Appointment on October 18, 2025. Bought and paid for the same day. Backordered. By the time they arrive, I’ll probably have forgotten I even bought them—so basically free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Buy It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind! Buy the protection plan or get Total Tech. We've had to use ours and it made life very simple and it was so easy to use and we were not left in the dark with a protect that didn't work. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Canon EOS Rebel T7 for a little over a year now, and overall, I’m really happy with it. The image quality is excellent, especially for a DSLR in this price range. The 18-55mm lens is great for everyday shots, and the 75-300mm adds some nice versatility for zoom and nature photography. The camera is easy to use, and I love the feel of it in hand—solid without being too heavy. The video quality is pretty good for casual use, and the interface is beginner-friendly but still offers enough manual control to grow into. My only complaint is with the Bluetooth picture transfer to my phone. It works sometimes, but it’s a bit inconsistent and can be frustrating when I’m trying to quickly share shots on the go. I’ve had to rely on manually transferring photos with a cable or SD card more often than I’d like. For the quality and value you get with this kit, it’s a great buy—especially if you’re looking to get into DSLR photography without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is worth it. Have only had to use it a couple of times, but definitely saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for Protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar may seem like its a lot paying for a subscription but as much as i shop at BestBuy well worth it. Great Price for Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is Best Buy is second to none for all my electronics. I do not buy from Amazon anymore due to the warranty that Best Buy has for my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Reliable Safeguard for Your Purchases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's 24-Month Protection Plan is a service that offers an added layer of security and peace of mind for your purchases. As a customer who values protection for my investments, I have found this plan to be a reliable safeguard against unexpected issues or damages that may occur after the manufacturer's warranty expires. One of the standout features of Best Buy's 24-Month Protection Plan is its comprehensive coverage. It goes beyond what the standard manufacturer's warranty typically covers, providing an extended period of protection for your valuable electronics, appliances, and other eligible items. This extended coverage is particularly useful for expensive or high-end products that are prone to wear and tear or potential malfunctions over time. The claim process with Best Buy's Protection Plan is relatively straightforward. If an issue arises during the coverage period, you can easily initiate a claim either in-store or online. Best Buy's customer service representatives have proven to be knowledgeable and helpful in guiding me through the claim process, ensuring that my concerns are addressed efficiently. One of the key advantages of this protection plan is the convenience it offers. Best Buy's extensive network of stores and their online presence allows for easy access to service and support. Whether you prefer to visit a physical store or seek assistance remotely, you can rely on Best Buy to assist you promptly. In terms of value for money, the 24-Month Protection Plan provides a worthwhile investment. The additional cost of the plan is often minimal compared to the potential expenses associated with repairing or replacing a damaged item outside of warranty coverage. It gives you the peace of mind that you won't be left with unexpected repair costs or the need to purchase a new item entirely. While the 24-Month Protection Plan from Best Buy is generally reliable and beneficial, it's important to review the terms and conditions carefully to understand the specific coverage and limitations for each product category. Some exclusions or restrictions may apply, so it's crucial to be aware of these details to avoid any misunderstandings in the event of a claim. Overall, I highly recommend Best Buy's 24-Month Protection Plan for anyone looking to protect their valuable purchases. It offers an extended period of coverage, convenience in filing claims, and excellent customer service. By opting for this plan, you can rest assured that your investments are safeguarded and enjoy your purchases with added confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plan gives me peace of mind. Fast claims, no hassle, and great support when I needed a replacement. Totally worth it for expensive tech—saves time and stress. I feel secure knowing my purchase is backed. Highly recommend for anyone who values reliability and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do the Best But warranty is the best option I took for all my products that I purchasedse. Is real make you feel protect in case anything happen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Buy protection is the safety net

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have relied on Best Buy protection for 5 years now and it has saved me in a pinch on numerous occasions! It is the one secure and honest protection that you can get for your products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Safeguarding Made Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a tech enthusiast like me, you know that accidents happen, and devices sometimes have a mind of their own. That's why I can't recommend Monthly Best Buy Protection (up to 24 months) highly enough. It's not just a protection plan; it's a must-have addition to any tech investment that ensures your devices stay safe and sound, no matter what comes your way. From the moment you enroll in Monthly Best Buy Protection, you're giving yourself the gift of worry-free ownership. This service is like having a security blanket for your gadgets, shielding them from the unexpected mishaps that life throws your way. Whether it's a cracked screen, a sudden malfunction, or a spill that turns into a disaster, you're covered with this plan. What sets this protection plan apart is its convenience and flexibility. With the option to pay on a monthly basis, safeguarding your devices becomes incredibly accessible. It's a budget-friendly way to ensure that your valuable tech investments remain protected without straining your finances. Plus, the peace of mind it brings is priceless – knowing that your devices are in good hands, ready to serve you when you need them most. Navigating the world of tech protection can be overwhelming, but Monthly Best Buy Protection simplifies the process. No fine print confusion or hidden fees; everything is transparent and straightforward. The claims process is hassle-free, and Best Buy's renowned customer service ensures that your concerns are addressed promptly and effectively. This protection plan's coverage is comprehensive, extending beyond the manufacturer's warranty. Accidents, drops, spills, and mechanical breakdowns – the list of potential mishaps is covered, leaving you with the freedom to enjoy your devices without the constant fear of what might go wrong. Whether you're an avid gamer, a productivity pro, or a casual user, Monthly Best Buy Protection (up to 24 months) is a safety net that every tech enthusiast should have in their arsenal. It's more than just a plan; it's peace of mind encapsulated in a subscription. Investing in this service is investing in the longevity of your devices and your peace of mind. Don't hesitate – give your gadgets the protection they deserve and experience the convenience of worry-free ownership today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is totally worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont buy electronics anywhere else. I always feel confident when buying from best buy. I have been a total tech member for years and wouldnt have it any other way.

    I would recommend this to a friend
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