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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1679 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,679 reviews
  • Rated 5 out of 5 stars

    Best in the industry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As their name implies! Best Buy is literally the Best Buy you can ever have for tech and more… protection as it should be for customer bestest satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had quite a few products get broken in my household, due to having five children and buying a lot of electronics. This service is extremely fair to the consumer. Even if they don’t have the same product anymore, they give you credit towards buying a newer version of it. If you buy a new computer, TV, game system, accessories, whatever, Best Buy really truly does have your back with getting it fixed or replacing it. One of the easiest services for me to recommend because I’ve never had an issue with it and I’ve used it on quite a few occasions. I love doing business with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2437 w Greenleaf ave Chicago il

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this guarantee that it is good, and it saves a lot of money. He advised him by the employee who was on the cashier,and indeed his advice was.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hassle-free service protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another product serviced. No questions asked. Short wait time. Product was fully adjusted/fixed like new. Definitely recommend for those high-end products where repairs and adjustments can sometimes tarnish your wallet. $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Meta VR go into a firmware update that created a glitch. Headset was replaced in store with a new one, coverage continued with the new headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise to always opt in for the protection options, you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection must needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection plan offers several advantages for customers. Here are some of the benefits: Extended Warranty: The plan provides extended warranty coverage beyond the manufacturer's warranty period. This ensures that your product is protected against defects and malfunctions for an extended period, offering you peace of mind. Accidental Damage Protection: The plan also covers accidental damage to your product. Whether it's a cracked screen, water damage, or any other accidental mishap, the protection plan will help cover the repair or replacement costs. Convenient Monthly Payments: Instead of paying for the protection plan upfront, you have the option to spread the cost over monthly payments. This makes it more affordable for many customers and eliminates the need for a large upfront payment. Flexibility: The Monthly Best Buy Protection plan offers flexibility in terms of coverage duration. You can choose the coverage period that suits your needs, up to 24 months. This allows you to tailor the protection plan to the lifespan and usage of your product. Comprehensive Coverage: The plan provides comprehensive coverage for a wide range of products, including electronics, appliances, and more. This ensures that you can protect multiple devices or appliances under a single plan. Reliable Service: Best Buy is a reputable and well-established retailer known for its customer service. With the Monthly Best Buy Protection plan, you can rely on their extensive network of authorized service centers and technicians for repairs and support. Value for Money: Considering the potential costs of repairs or replacements, the Monthly Best Buy Protection plan offers value for money. It helps you avoid unexpected expenses and provides cost-effective coverage, especially for high-value products. It's important to review the terms and conditions of the Monthly Best Buy Protection plan to understand the specific coverage details, limitations, and exclusions for the product you intend to protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this yet, but it seemed like a good deal. I bought it for all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to protect and keep my equipment in great and working condition. So this helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with every purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is gold standard and will save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for you valuable products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for valuable products. If can’t be fix it’s replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed!!! life saver!! you have to have this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this extra protection for any item I buy from Best Buy and it has saved me on all my products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid system that handles pretty much any game you throw at it. The speakers are the highlight. I’ve had all of pc handhelds and this by far has the best speakers. The MSI center could use a few more updates to run smoother but I’ve been impressed with how frequently they push updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Cheat yourself treat yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman talked me into purchasing the warranty I'm glad I did. I haven't had to use it yet I'm just happy I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great choice to purchase it due to if anything happens to my laptop or other items i can bring them to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service is much better if you have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to get protection. I never get anything without protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im been able to use it multiple times and I have satisfied every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is more difficult without Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have Geek Squad.. I am older and things are a little harder for me. I’m so glad to have a Best Buy membership. They are so helpful and nice. I would be lost without them. I highly recommend becoming a Best Buy member.

    I would recommend this to a friend
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