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Customer reviews

Rating 4.8 out of 5 stars with 336 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 336 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had broken my ps5 dual sense edge controller but luckily the protection plan still covered it so I got a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty A ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel nore confident in buying anything expensive here that would be difficult to replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad you don't get a full year... anything free is good right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!!! Give beautiful quality and haven’t had any problems with this brand. Icbriales.net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service and Fast Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refrigerator along with the Monthly Best Buy Protection, and the service was outstanding. On the day of installation, I noticed an issue with the door hinge. I contacted Best Buy right away to report the problem. Within 3–4 business days, they replaced the refrigerator with a brand-new unit. The process was smooth, professional, and completely hassle-free. This experience really showed the value of Best Buy Protection. Fast response, clear communication, and excellent customer service. It gave me great peace of mind, and I am very impressed with how quickly the issue was resolved. Highly recommended for anyone buying major appliances and considering extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading from a ROG Ally X!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a ROG ally X and was kind of hesitant to upgrade because i truly love my ally X but im super glad i did the Oled screen is worth the upgrade especially when the HDR hits ( Chefs kiss ) the battery lasts almost s long as the Ally X which is a big thing for me since i mainly play 2D platformers and indies with the occasional AAA. This upgrade was well worth it in my opinion. Do yourself a favor a just install Steam Os\Bazzite on this baby allocate 256 GB to windows for updates and the occasional windows only games. This thing on steam is a dream!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total: Your Tech Best Friend in a Nutshell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're short on time, here's the scoop: Best Buy Total has been a game-changer for me. With round-the-clock support, an extended warranty that saves my bacon, sweet exclusive deals, and expert advice that turns tech nightmares into dreams, it's like having a tech best friend. It's made tech fun and stress-free, which is saying something. Why Best Buy Total Feels Like My Tech Best Friend I've never been the handiest with gadgets, but since signing up for Best Buy Total, I've got to say, it's like having a tech buddy in my pocket. Here’s why this membership has me genuinely excited: Convenience and Support The 24/7 support is a game-changer. It's like having that one friend who's always up for helping out, no matter the hour. I've had more than my share of late-night tech panics, and knowing there's always someone to call makes those moments a lot less stressful. Extended Warranty and Protection We've all had that sinking feeling when we drop our phone. With Total's extended warranty, it's more like, "Oops, well, at least it's covered." It's a huge relief, especially for someone like me who’s not exactly known for being gentle with electronics. Access to Exclusive Offers and Discounts Being a Total member feels a bit like being part of an exclusive club. Sales come early, prices match, and shipping's free. It’s like getting the golden ticket every time there's a tech deal, without the hassle of camping out in front of the store. Expert Advice and Guidance Remember when I tried to DIY my home theater? It was a disaster. But now, with Total, I've got a crew of tech-savvy folks who help me make sense of all the cables and settings. They’ve saved me from turning my living room into a tech graveyard more times than I can count. In Conclusion Best Buy Total isn't just a membership; it's like having a tech guardian angel. It's made dealing with gadgets fun again, and less like a chore. If you're looking to make your tech life easier and maybe laugh a bit along the way, Total could be your new tech buddy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roborock S8 MaxV Ultra – Perfect for Pet Hair, Kee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best I’ve used. I have a dog and it picks up pet hair really well and keeps the house clean every day. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy with Best Buy Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who values both quality and security, I always choose to buy my products from Best Buy, paired with their protection plan. This combination offers an exceptional shopping experience that provides peace of mind and ensures top-notch customer satisfaction. Best Buy has consistently been a reliable retailer, offering a wide range of high-quality products. From the latest technology to household essentials, their selection is diverse and well-curated, meeting all my needs. What truly sets Best Buy apart is their robust protection plan. Purchasing a protection plan with my products adds a significant layer of security, making it a smart investment. The plan covers potential mishaps, wear and tear, and unforeseen issues that may arise over time. This comprehensive coverage means I can use my products confidently, knowing that I’m protected against any eventuality. One of the standout aspects of Best Buy’s protection plan is its ease of use. Filing a claim is straightforward and hassle-free, with responsive customer service always ready to assist. On the rare occasions I’ve needed to use the protection plan, the support team has been prompt and efficient, resolving my issues quickly and to my satisfaction. Moreover, the protection plan provides added value through features like extended warranty periods, free repairs, and even replacements if necessary. This level of service is unmatched and reinforces my trust in Best Buy as a retailer that genuinely cares about its customers. In summary, my experience with purchasing from Best Buy, coupled with their outstanding protection plan, has been nothing short of excellent. It offers the perfect blend of quality products and robust security, making it an essential part of my buying strategy. For anyone looking to invest in their purchases with confidence, Best Buy and their protection plan come highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan is worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan provides the piece of mind that makes the product more enjoyable. Never had to use it, but knowing it's in place is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s worth getting the protection, rather than running the risk of something breaking and not being able to do anything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it before you regret it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their protection plan never had any issues or unnecessary questions. I feel valued as a customer with this prime service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats iRobot by a mile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a few robot vacuums over the years, but the Roborock S8 blows them all away. The suction is crazy strong—it picks up everything, even fine dust and pet hair that my old vacuum used to leave behind. The AI obstacle avoidance is seriously impressive; it actually sees and dodges cords, shoes, and even my dog’s toys instead of just plowing through them. The mopping feature is another huge win. It doesn’t just drag a damp cloth around—it actually scrubs the floor, and you can adjust the water level in the app. Speaking of the app, it’s super easy to use, lets you set custom cleaning zones, and even tells you when it’s time for maintenance. Battery life is solid, and the self-emptying dock means I barely have to think about vacuuming anymore. If you’re on the fence, just get it—you won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option for electronics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy a purchased it, i can bring my electronics at any time. And they will look into any problems my electronics might have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient vacuum mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light on vacuum head is amazing at visualizing dust and pet hair that cannot be seen with the eye. Regarding mop, it works for small spaces and light cleaning. Excellent battery life. Con, requires frequent manual washing of the mop head, otherwise pushing dirty water around. Love the convenience to grab and go. Would be perfect if Dyson created a cleaning docking station to wash the mop head as you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peice of your mind, get it! Especially when you get pretty valuable Gear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good warranty but at least the credit should be given to the credit and it should be clear what items are not covered with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth you money Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to cover the products that you purchase from Best Buy. My wife's computer. Was having trouble we had taken in.They took care of the problem within a week at no extra charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the protection plan for years now, and it's great to have for a peac of mind knowing that your products that you buy are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way am I buying modern tech without this. It’s like not having car insurance

    I would recommend this to a friend
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